Near Jonas Ramos Park, Zago Hotel offers a warm welcome with breakfast, a cozy bar and fireplace in the lobby. Connect to WiFi, get some work done at the 24-hour business center or unwind with a vending machine treat. The convenient location has left previous guests impressed.
Thiago de Castro History Museum - 2 min drive - 2.0 km
Getting around
Correia Pinto (EEA-Reg do Planalto Serrano) - 39 min drive
Restaurants
Galpão Gaúcho - 5 min walk
Café com brigadeiro - 12 min walk
Ksa 374 - 15 min walk
Muzzarella - 9 min walk
Shanghai - 11 min walk
About this property
Zago Hotel
Zago Hotel puts you just a 5-minute drive from Boliche Strike Bar and Nereu Ramos Memorial. You can unwind with a drink at the bar/lounge, and free full breakfast is available daily between 6:30 AM and 10:00 AM. Also, Jonas Ramos Park and Marajoara Theater are just a 5-minute drive away.
At a glance
DONE
Hotel size
64 rooms
Arranged over 8 floors
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
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Pets
Pets allowed (dogs and cats only, 1 total, up to 26 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free 24-hour offsite parking nearby
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 6:30 AM–10:00 AM
Bar/lounge
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Winery tours nearby
Working away
24-hour business center
Services
24-hour front desk
Porter/bellhop
Facilities
1 building/tower
Built in 2011
Safe-deposit box at front desk
Fireplace in lobby
Television in common areas
Communal living room
At least 80% of food locally-sourced
Double-glazed windows
Traditional architecture
Accessibility
Elevator
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired internet
More
Daily housekeeping
Energy-saving switches
Water-efficient showers only
Fees & policies
Children & extra beds
Rollaway beds are available for BRL 70.0 per night
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pets
Service animals exempt from fees
Pet deposit: BRL 60 per stay
Pets are allowed for an extra charge of BRL 60.00 per pet, per stay
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Also known as
Zago Hotel Hotel
Zago Hotel Lages
Zago Hotel Hotel Lages
Frequently asked questions
Does Zago Hotel offer free cancellation for a full refund?
Yes, Zago Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Zago Hotel?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 26 lbs per pet. There's a charge of BRL 60.00 per pet, per stay, and there's also a deposit of BRL 60 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Zago Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Zago Hotel?
Check-in start time: 2:00 PM; Check-in end time: noon. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Zago Hotel and nearby?
Recommended spots to visit include Jonas Ramos Park (13-min walk) and Boliche Strike Bar (0.9 mi), along with Marajoara Theater (0.9 mi) and Nereu Ramos Memorial (1 mi).
What's the area around Zago Hotel like?
Zago Hotel is in the heart of Lages, a short 20-minute walk from Nereu Ramos Memorial and 17 minutes' walk from Boliche Strike Bar.
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Reviews
Zago Hotel Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.2
Amenities
8.6
Staff & service
8.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Dec 16, 2025
Clean room with a very good shower pressure, wifi and with great breakfast. Safe and close to everything.
Jeandro
Jeandro, 5-night trip
Verified
10/10 Exceptional
Jul 28, 2024
Everything as expected. Speedy check-in and check-out.
Perttu
Perttu, 1-night trip
Verified
10/10 Exceptional
Sep 9, 2025
Nice Hotel. Great breakfast.
The "Chads" at the checkin were entertaining to me and my nephew.
Arthur
Arthur, 1-night trip
Verified
10/10 Exceptional
Apr 26, 2026
Tudo muito bom!
Monica
Monica, 1-night trip
Verified
8/10 Very good
Mar 5, 2026
Conforme o esperado
Tommy
Tommy, 1-night trip
Verified
8/10 Very good
Mar 1, 2026
Quarta grande, poderia ter pelo menos uma agua no frigobar, junto com pelo menos um copo tambem. Cafe da manha poderia ter mais opcoes e melhor reposição, chegamos 9 da manha e nao tinha 2 dos 4 tipo de pães e que nao foram mais repostos
Henrique
Henrique, 1-night trip
Verified
10/10 Exceptional
Feb 25, 2026
Hotel excelente
Maristela
Maristela, 2-night trip
Verified
10/10 Exceptional
Feb 10, 2026
Gentileza dos recepcionistas, quarto, limpeza.
Luiza
Luiza, 1-night trip
Verified
8/10 Very good
Feb 9, 2026
Atendeu minhas expectativas e necessidades
Tommy
Tommy, 1-night trip
Verified
10/10 Exceptional
Feb 2, 2026
Tudo ok
Flavio Rogerio
Flavio Rogerio, 1-night trip
Verified
8/10 Very good
Jan 26, 2026
Local tranquilo, com estacionamento, acessibilidade, quarto confortável, bom café da manhã, bom atendimento e equipe prestativa.
Gilmar
Gilmar, 1-night trip
Verified
8/10 Very good
Jan 19, 2026
Localização, quarto.
Tommy
Tommy, 2-night trip
Verified
8/10 Very good
Dec 12, 2025
Estrutura boa.
Tommy
Tommy, 1-night trip
Verified
6/10 Good
Dec 10, 2025
Café da manhã ruim.
Antonio
Antonio, 1-night trip
Verified
8/10 Very good
Nov 24, 2025
O hotel está bem localizado, instalações muito boas e bom custo/benefício.
Paulo
Paulo, 1-night trip
Verified
10/10 Exceptional
Nov 14, 2025
Excelente atendimento. Ótimas instalações.
Ramiro
Ramiro, 1-night trip
Verified
10/10 Exceptional
Nov 12, 2025
Ótimo. Equipe cordial e atendimento impecável
Gabriel
Gabriel, 1-night trip
Verified
10/10 Exceptional
Nov 11, 2025
Muito bom, limpo e moderno!
Filipe
Filipe, 1-night trip
Verified
8/10 Very good
Nov 5, 2025
Estrutura boa.
Tommy
Tommy, 2-night trip
Verified
8/10 Very good
Nov 2, 2025
Localização, estrutura muito boas.
Tommy
Tommy, 1-night trip
Verified
8/10 Very good
Oct 17, 2025
Hospedagem com qualidade e conforto térmico e acústico.
Tommy
Tommy, 4-night trip
Verified
10/10 Exceptional
Oct 12, 2025
O colchão poderia ser um pouco mais macio
Hudson de
Hudson de, 1-night trip
Verified
10/10 Exceptional
Oct 9, 2025
Hotel muito bom, quarto bom, cama boa, bem localizado. Café da manhã bom
Mônica
Mônica, 1-night trip
Verified
10/10 Exceptional
Sep 22, 2025
Cafe da manha delicioso. Quarto limpo. Chuveiro maravilhoso. Apenas a cama era muito dura. Estacionamento grande