The first room was ice cold because there was no heat on with snow storm coming. The bathtub had black mold and a broken water handle. The toilet was running nonstop. The 2nd room on 3rd floor was renovated. No phone jack. The tvs in all rooms didn't work but the tv in breakfast room worked until we asked why...she disconnected the signal. We tried to watch movies on laptop, but the electrical outlets overheated the cord, giving off a burning smell.
The entire hotel was a death trap. Construction materials everywhere in hall, gym, the pool, parking lot and in the stairwells. We were unable to use the stairs if fire broke out. I was struck in this dump for two days,then I moved to the holiday inn express.
I was in town for my mom's funeral and to clear out her home. It would have been nice to relax and utilize the amenities but it only made this painful time worst. I have multiple pictures of all the violations. Multiple people threaten to call the fire Marshall on Monday. I would never stay here again