Unfortunately, our stay was not a pleasant experience. There was a very unpleasant smell coming from the shower drain, which spread throughout the room. We had no option but to keep the window open to try to ventilate the room and get rid of the smell.
We brought this to the receptionist’s attention the following morning. However, we were quite surprised by the response, as the receptionist simply said, "We are aware of the issue."
If management is already aware of an ongoing problem that affects guests' comfort, I would question why the room continues to be offered to guests without the issue being resolved. Surely, this should be addressed before further guests are affected.
I hope you take this feedback constructively, as unfortunately, it had an impact on our overall experience.