6/10 Bueno
24 jul. 2025
The property is in a convenient location, right next to the shopping centre, and is ideal for anyone who wants to stay close to the airport with easy access to shops.
However, the check-in process is not smooth. I stayed here twice for about 7 hours each time during my transit in Malaysia, and on both occasions, my room was changed at short notice. Additionally, the room details I was given for second stay were incorrect—the key was not in the mailbox as instructed. Fortunately, my transit was during the daytime, so I was able to reach the host with the help of a security guard, who directed me to the management staff. They were the ones who eventually provided the keys for another room.
If I had arrived late at night after 10pm, as I did on my first stay, it would have been problematic since the only way to reach the host is via WhatsApp between 9am - 10pm, which requires internet access. As a short-term transit guest, I didn’t have local internet or a SIM card. I informed the host about this issue, but she didn’t pay much attention and still changed my room last minute.
Additionally, the toilet was not very clean, though everything else was acceptable for a short stay.
Muhammad
Muhammad, viaje de 1 noche en familia
Opinión verificada de un huésped de Expedia
