Located near Festival Hall, Zentis Osaka offers a warm welcome with a coffee shop/cafe, dry cleaning/laundry services, and a cozy fireplace in the lobby. Savor French cuisine at UPSTAIRZ bistro or unwind at the 24-hour gym while staying connected with in-room WiFi; guest reviews rave about the helpful staff.
Zentis Osaka puts you in a great location, within just a 10-minute walk of Festival Hall and Nakanoshima Museum of Art Osaka. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at UPSTAIRZ, which serves French cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge and a garden. Fellow travelers love the comfortable beds and helpful staff. The property is just a short walk to public transportation: Nishi-Umieda Station is 5 minutes and Higobashi Station is 6 minutes.
At a glance
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Hotel size
212 rooms
Arranged over 13 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
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Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Shared microwave
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2020
Safe-deposit box at front desk
Garden
Fireplace in lobby
24-hour fitness center
Vegetarian dining options
Uses some LED lighting
Accessibility
Elevator
Elevator door width (inches): 31
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Hand-held showerheads
Well-lit path to entrance
Area rugs in room
Hardwood flooring in room
Room amenities
Be entertained
49-inch flat-screen TV
Digital TV channels
Netflix
Hulu
Streaming services
Home comfort
Air conditioning (climate-controlled)
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free WiFi
Phone
Food and drink
Mini-fridge
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Energy-saving switches
Uses some LED lighting
Local maps
Restaurant dining guide
Special features
Dining
UPSTAIRZ - This bistro specializes in French cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Fees & policies
Refundable deposits
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately JPY 4235 for adults and JPY 4235 for children
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the fitness facility
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Also known as
Zentis Osaka Hotel
Zentis Osaka Osaka
Zentis Osaka Hotel Osaka
Frequently asked questions
Does Zentis Osaka offer free cancellation for a full refund?
Yes, Zentis Osaka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Zentis Osaka?
Sorry, pets aren't allowed.
Is parking offered on site at Zentis Osaka?
Sorry, there's no onsite parking at Zentis Osaka.
What are the check-in and check-out times at Zentis Osaka?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Zentis Osaka and nearby?
Zentis Osaka has a 24-hour fitness center and a garden.
Are there restaurants at or near Zentis Osaka?
Yes, UPSTAIRZ offers French cuisine.
What's the area around Zentis Osaka like?
Zentis Osaka is in Kita, a short 5-minute walk from Nishi-Umieda Station and 11 minutes' walk from Grand Front Osaka Mall. Travelers say the area is walkable and good for families.
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Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.6
Amenities
9.6
Staff & service
9.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as delicious with many guests praising the variety and quality of the meal options. (19 reviews)
Convenient transportation to and from the airport was easily arranged. (4 reviews)
The gym is basic but suitable for casual workouts with treadmills and cable machines available. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Walking
Restaurant
Bed
Amenities
Bathroom
Breakfast
Lobby
Reviews
Verified
8/10 Very good
Mar 13, 2026
Nice hotel, great location.
Free coffee a nice touch.
Ian
Ian, 2-night trip
Verified
10/10 Exceptional
Jan 23, 2026
Wonderful stay, fully recommend! Location, style and rooms are all excellent. Breakfast delicious!
Claudia
Claudia, 4-night trip
Verified
10/10 Exceptional
Apr 18, 2026
Room was brilliant
Emma
Emma, 3-night trip
Verified
10/10 Exceptional
Jan 30, 2026
Great friendly staff. Very clean and great location
Juan
Juan, 3-night trip
Verified
10/10 Exceptional
Apr 8, 2026
Second time in this hotel and I was equally impressed this time as the last.
The rooms are huge by Japanese standards and everything feels fresh.
The food in the restaurant is tasty, the room and hotel just feels new!
Every staff member is friendly and polite and the rooms are fairly quiet too!
Adam
Adam, 2-night trip
Verified
10/10 Exceptional
Nov 12, 2025
Good location, clean and comfortable rooms with friendly staff
Marla
Marla, 3-night trip
Verified
10/10 Exceptional
Feb 5, 2026
Very modern clean warm hotel. Laundry facilities very easy and useful.
Nicola
Nicola, 3-night trip
Verified
10/10 Exceptional
Dec 20, 2025
Very clean hotel, excellent service from staff, very comfortable room
David
David, 7-night trip
Verified
10/10 Exceptional
Mar 26, 2026
Just excellent!
Everything was smooth, clean and painless.
Biggest hotel rooms I’ve seen in Japan so far as well!
Adam
Adam, 7-night trip
Verified
10/10 Exceptional
Dec 11, 2025
Spacious room, friendly staff, nice amenities
Jasmine
Jasmine, 3-night trip
Verified
10/10 Exceptional
Jan 23, 2026
Spotless, very cool room and location. Staff was excellent.
Robin
Robin, 2-night trip
Verified
10/10 Exceptional
Jan 11, 2026
Room was spacious and cosy with great amenities. The lobby was very inviting and the staff were wonderful!
Samuel
Samuel, 3-night trip
Verified
10/10 Exceptional
Mar 9, 2026
Impeccable room. Very clean and stylish. Lots of space. Really great staff.
Emma
Emma, 3-night trip
Verified
10/10 Exceptional
Apr 5, 2026
I was tired and the bed was so comfortable
Harold
Harold, 1-night trip
Verified
10/10 Exceptional
Oct 8, 2025
We had a great stay at the Zentis. Great location and fab facilities!
Alan
Alan, 2-night trip
Verified
10/10 Exceptional
Nov 26, 2025
Great amenities and comfortable room. Excellent staff.
Soojin
Soojin, 2-night trip
Verified
10/10 Exceptional
Nov 30, 2025
Stunning hotel and fantastic team. The studio was very modern and spacious, and the service was the best we received in Japan as far as hotels go.
The restaurant was also great and had a lovely atmosphere.
Sara
Sara, 2-night trip
Verified
10/10 Exceptional
Dec 22, 2025
Professional staff, room is clean, environment is safe and quiet
Pui King
Pui King, 3-night trip
Verified
10/10 Exceptional
Feb 6, 2026
The room was perfect. they put in an extra bed for us (group of 3) and there was lots of space. the amenities were great, we were able to do laundry and the perfume bar was a nice touch for a night out! everyone on staff was very nice and helpful :)
Brooke
Brooke, 3-night trip
Verified
6/10 Good
Dec 9, 2025
The room was in good condition for the value.
Sabrina
Sabrina, 3-night trip
Verified
10/10 Exceptional
Jan 21, 2026
Staff were superhelpful especially with holding our luggage and shipping on to the next hotel. The room was large and lovely. the biggest bonus was the guest lounge with coin washing and drying machines along with sofas, coffee machines etc. Cocktails in the second floor bar were excellent
Sarah
Sarah, 4-night trip
Verified
10/10 Exceptional
Apr 1, 2025
Great hotel, location was nice for our time exploring Osaka, Kyoto and Nara.
Jack
Jack, 5-night trip
Verified
10/10 Exceptional
Apr 12, 2025
very comfortable hotel, kind and helpful staff.
brad
brad, 3-night trip
Verified
10/10 Exceptional
Nov 24, 2024
Great location, beautiful hotel, very nice staff, highly recommend
Nicole
Nicole, 2-night trip
Verified
10/10 Exceptional
Dec 2, 2025
Nice room, good location. Few stations near by, close to osaka station. Bed and pillows were comfy, one of the best ive had in Japan. Lots of resturants and convenience stores near by. Easy to get to Umeda, Namba etc.