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Gennoya

2.5 star property
Guesthouse within easy reach of Tokyo Imperial Palace

Choose dates to view prices

Gennoya, near Shinjuku Gyoen National Garden, offers a cozy retreat with laundry facilities and free in-room WiFi. Stay connected while enjoying the peaceful surroundings of National Stadium.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • Non-smoking

Main amenities (1)

  • Self-serve laundry

Feel at home (6)

  • Microwave
  • Television
  • Laundry facilities
  • Video-game console
  • In-room climate control (air conditioning)
  • Free toiletries
The current price is $149
$218 total
May 18 - May 19

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room (1)

Single Room (1) | Desk, free WiFi

Single Room (1)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Studio Room (2)

Desk, free WiFi

Studio Room (2)

  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bunk Bed

View all photos for Studio Room (3)

Studio Room (3) | Desk, free WiFi

Studio Room (3)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bunk Bed

View all photos for Studio Room (4)

Studio Room (4) | Desk, free WiFi

Studio Room (4)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bunk Bed

View all photos for Studio Room (5)

Studio Room (5) | Desk, free WiFi

Studio Room (5)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bunk Bed

View all photos for Studio Room (6)

Studio Room (6) | Desk, free WiFi

Studio Room (6)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 1 Queen Bed OR 2 Twin Bunk Beds

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About the neighborhood

Map
4-3 Aizumicho, Tokyo, Tokyo, 160-0005

What's nearby

  • Tokyo Toy Museum - 3 min walk - 0.3 km
  • Shinjuku Gyoen National Garden - 16 min walk - 1.4 km
  • Isetan Department Store Shinjuku - 19 min walk - 1.7 km
  • Shinjuku Isetan - 4 min drive - 2.1 km
  • Meiji Jingu Stadium - 7 min drive - 4.4 km

Getting around

  • Haneda Airport (HND) - 36 min drive
  • Narita Intl. Airport (NRT) - 71 min drive
  • Shinanomachi Station - 13 min walk
  • Yotsuya Station - 13 min walk
  • Sendagaya Station - 17 min walk
  • Yotsuya-Sanchome Station - 2 min walk
  • Akebonobashi Station - 8 min walk
  • Shinjuku-gyoemmae Station - 12 min walk

Restaurants

  • ‪サイゼリヤ - ‬2 min walk
  • ‪バーガーキング - ‬2 min walk
  • ‪日高屋 - ‬1 min walk
  • ‪妻家房 - ‬1 min walk
  • ‪蕎麦いまゐ - ‬2 min walk

About this property

Gennoya

At Gennoya, you'll be just a 5-minute drive from Tokyo Imperial Palace and Shinjuku Gyoen National Garden. Also, National Stadium and Tokyo International Forum are just a 5-minute drive away. The property is just a short walk to public transportation: Yotsuya-Sanchome Station is steps away and Akebonobashi Station is 8 minutes.

At a glance

DONE

Hotel size

    • 6 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 7 days before arrival with check-in instructions and an access code; access will be through a private entrance
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • Laundry facilities

Room amenities

Be entertained

  • Video-game console
  • 24-inch flat-screen TV
  • Cable TV channels
  • Video games

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Slippers

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Microwave

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property does not have elevators.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche

This property is professionally cleaned.

Also known as

Gennoya Tokyo

Gennoya Guesthouse

Gennoya Guesthouse Tokyo

Frequently asked questions

Does Gennoya offer free cancellation for a full refund?

Yes, Gennoya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Gennoya?

Sorry, pets aren't allowed.

Is parking offered on site at Gennoya?

Sorry, there's no onsite parking at Gennoya.

What are the check-in and check-out times at Gennoya?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 10:00 AM. Contactless check-in and check-out are available.

What's the area around Gennoya like?

Gennoya is a short 2-minute walk from Yotsuya-Sanchome Station and 18 minutes' walk from Shinjuku Gyoen National Garden.

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Reviews

Gennoya Reviews

9.0

Wonderful

8.8

Cleanliness

8.6

Amenities

9.0

Staff & service

8.8

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Close to public transportation. Clean. Quiet and safe. Good communication with the staff. No lift be mindful of your luggage, but not high floors, easy access. Close to the shops and restaurants. Our stay was very pleasant. Thank you.
Ana Liza, 5-night trip
Verified

8/10 Very good

Convenient location, close to metro and convenience store, plenty of bedding for a family of 5.
Charis, 3-night trip
Verified

10/10 Exceptional

Loved our stay. Close to the station and places to eat.
Daniel, 6-night trip
Verified

10/10 Exceptional

We had a great stay here. Everything working fine. Self check-out made it easier. It’s close to the train station also.
Shirley, 2-night trip
Verified

10/10 Exceptional

The property was amazing. Clean and very convenient. Located close to restaurants and shops. Super easy check in. Fantastic accommodation
Rebecca Elizabeth, 2-night trip
Verified

10/10 Exceptional

Very clean & cozy stay. Located close to train stations, food, shopping. Quiet neighborhood, laundry in site was a blessing.
Ana Marcela, 3-night trip
Verified

10/10 Exceptional

Great self service hotel. Great for a family although keep in mind it is one big room, so difficult to enjoy the place once our kids were asleep. Room 5 or 6 are the best, because in the lower rooms the sound of people walking (jumping!) above can keep you awake at night. Excellent washing machines
Gideon, 4-night trip
Verified

10/10 Exceptional

We had a nice stay at this place. Staff very friendly and helpful. Responds to messages promptly. They let us check in 2 hrs early as long as no prior tenants on the check in day. Place is conveniently located to a train station, food places and shopping.
Sunshine Nemy, 2-night trip
Verified

10/10 Exceptional

This was the smallest place we stayed with 5 (3 adults and 2 children) but met all our needs. The kids had the most fun here due to the video game set up (mario bros 90's and mortal combat) after a long day of walking.
Danielle, 1-night trip
Verified

10/10 Exceptional

Accessible to food, trains, and entertainment
Joaquin, 3-night trip
Verified

8/10 Very good

Comfortable for all of us. Liked the location
Lisa, 2-night trip
Verified

8/10 Very good

We stayed as a family of 5 and our room was spacious enough for all of us! It’s pretty quiet building! There is laundry which is so convenient! The area is safe and lots of restaurants to choose from. So close to subway station. I definitely recommend this place! The only thing to change is that a towel was ripped, staff should have checked that and replaced.
HAZEL, 1-night trip
Verified

8/10 Very good

Gennoya

We had a pleasant stay, with only a few minor complaints. The room is one of about a half dozen in a private apartment building at the end of a small cul de sac; there is no manager onsite. The shower smelled a little musty, though it was clean. The trash can organization system in the room was confusing (separating trash into plastics, etc.), and we weren't sure what to do with our food take-out plastic dishes. The walls are a little thin. One night, we could hear the neighbors and their child on the floor below us, walking and talking until about 11:00 p.m. In general, though, we had a quiet and pleasant stay. Gennoya is a quiet apartment building tucked away in a bustling neighborhood, only a few minutes walk to stores, restaurants, and trains. The location is excellent and convenient.
Mike, 4-night trip
Verified

10/10 Exceptional

Love the cleaniless. Easy to walk to food store.
Loi, 2-night trip
Verified

8/10 Very good

Very nice and roomy place to stay at a great price and great location!
Allan, 2-night trip
Verified

10/10 Exceptional

This place is near subway station and lots of convenient stores.
Yi Hong, 5-night trip
Verified

10/10 Exceptional

The property was amazing, super easy, accessible and overall just a amazing experience.
Andrew, 3-night trip
Verified

10/10 Exceptional

Good！
Takashi, 1-night trip
Verified

10/10 Exceptional

Excellent! Called for air conditioning questions and they responded quickly and assisted with our problem rapidly! Enjoyed everything!
Joaquin, 4-night trip
Verified

2/10 Poor

於入住前一個月已提前提出取消，物業位於新宿御苑一帶、交通便利、旅遊旺季，加上通知時間充足，按一般市場情況重新出租並不困難。基於此類條件，業主通常會考慮全額或按比例退款，這亦是合理期待。 然而，屋主堅持以條款為由拒絕任何退款，但同時又多次催促我盡快確認取消，以便其重新放租。此處理方式前後矛盾，只照顧自身利益，卻要求旅客承擔全部風險，令人難以接受。 整體溝通缺乏彈性與誠意，只選擇性引用對自己最有利的部分，完全無視合理商業判斷及基本公平性。這次經驗令人非常失望，也提醒其他旅客預訂前要審慎考慮。 I requested a cancellation more than one month before the stay. Given the property’s location near Shinjuku Gyoen, its convenience, the peak travel season, and the early notice provided, it is objectively reasonable to expect that the listing could be rebooked without difficulty. Under such circumstances, most hosts would offer a full or partial refund, which is a fair and common practice. However, the host insisted on refusing any refund strictly based on the policy, while repeatedly urging me to confirm the cancellation so the listing could be re-rented immediately. This contradictory behaviour protects only the host’s interests and places all risk on the guest, which is extremely disappointing. Communication throughout the process lacked flexibility and goodwill. The host selectively relied on terms favourable only to themselves while ignoring basic fairness and reasonable business judgment. Overall, this experience was unsatisfactory, and future guests should take note before booking.
Wing Tak, 6-night trip
Verified

2/10 Poor

テレビが映らなくて残念でした
Seiya, 1-night trip
Verified

10/10 Exceptional

Location was great - very good value for money.
KENNETH, 3-night trip
Verified

10/10 Exceptional

없음
MINSU, 1-night trip
Verified

10/10 Exceptional

駅からも近く、非常に便利でした。 部屋も静かで過ごしやすかったです。 ゲームのコントローラーがあったのですが、 使い方がよくわからなかったです。 結果的には大満足でした。
かずたか, 1-night trip
Verified

10/10 Exceptional

주변이 주택가라 조용합니다.. 근처 편의점도 있고 지하철역도 가깝고 다 만족했습니다.
youngjae, 3-night trip