Located near State University of New York-Plattsburgh, Best Western Plus Plattsburgh offers a warm welcome with a breakfast buffet and free airport shuttle. Dip into the indoor pool, unwind at the on-site shopping mall or game room, and take advantage of high-speed WiFi. The helpful staff has left a lasting impression on previous guests.
State University of New York-Plattsburgh - 2 min drive - 2.6 km
Ausable Chasm - 22 min drive - 27.4 km
Getting around
Plattsburgh, NY (PBG-Plattsburgh Intl.) - 9 min drive
Burlington Intl. Airport (BTV) - 62 min drive
Plattsburgh Station - 8 min drive
Port Kent Station - 24 min drive
Free airport shuttle
Free train station pick-up
Free train station drop-off
Free bus station shuttle
Restaurants
‪Subway - ‬12 min walk
‪Starbucks - ‬10 min walk
‪Bella Roma Food Court At Price Chopper - ‬3 min walk
‪McDonald's - ‬13 min walk
‪Chick-fil-A - ‬9 min walk
About this property
Best Western Plus Plattsburgh
When you stay at Best Western Plus Plattsburgh, you'll be just a 5-minute drive from Champlain Centre and State University of New York-Plattsburgh. After getting a workout at the 24-hour fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. There's an indoor pool and a free airport shuttle, and in-room conveniences include refrigerators and microwaves. The pool and helpful staff get great marks from fellow travelers.
At a glance
DONE
Hotel size
126 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: 1:30 AM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Up to 2 children (16 years old and younger) stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs only, 2 total, up to 75 lbs per pet)*
Service animals welcome
Specific rooms only*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
DONE
Transfers
Free airport shuttle from 7:00 AM to 9:00 PM*
Free train station shuttle from 7:00 AM to 9:00 PM
Free bus station shuttle
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Water dispenser
Traveling with children
Children stay free (see details)
Children's menu
Pool gate
What to do
Shopping
Air hockey
Table tennis
Water tubing nearby
Working away
24-hour business center
Meeting room
Computer station
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Bike cleaning
Pool loungers
Romance packages
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Picnic area
Terrace
Fireplace in lobby
Television in common areas
24-hour fitness center
An indoor pool
Shopping mall on site
Arcade/game room
Bicycle parking
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
At least 10% of profits reinvested in community & sustainability
99 Pub and Restaurant - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Breakage deposit: USD 50 per stay
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per pet, per day
Pool, spa, & gym (if applicable)
Pool access available from 7:30 AM to 10:00 PM
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Plus Inn Smithfield
Best Western Plus Inn Smithfield Plattsburgh
Best Western Plus Smithfield
Best Western Plus Smithfield Plattsburgh
Best Western Smithfield
Best Western Plus Plattsburgh Hotel
Best Western Plattsburgh
Best Western Plus The Inn At Smithfield Hotel Plattsburgh
Plattsburgh Best Western
Best Western Plus The Inn At Smithfield
Plus Plattsburgh Plattsburgh
Best Western Plus Plattsburgh Hotel
Best Western Plus Plattsburgh Plattsburgh
Best Western Plus Plattsburgh Hotel Plattsburgh
Frequently asked questions
Is there a pool at Best Western Plus Plattsburgh?
Yes, there's an indoor pool. Guests have pool access from 7:30 AM to 10:00 PM.
Are pets allowed at Best Western Plus Plattsburgh?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 25 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Best Western Plus Plattsburgh?
Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.
Is airport shuttle service offered by Best Western Plus Plattsburgh?
Yes, a free airport shuttle is available from 7:00 AM to 9:00 PM on request.
What are the check-in and check-out times at Best Western Plus Plattsburgh?
Check-in start time: 4 PM; Check-in end time: 1:30 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
What is there to do at Best Western Plus Plattsburgh and nearby?
Have fun with nearby activities like water tubing and swimming. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center and an arcade. Best Western Plus Plattsburgh also has a picnic area.
Are there restaurants at or near Best Western Plus Plattsburgh?
Yes, there's an onsite restaurant that offers American cuisine.
What's the area around Best Western Plus Plattsburgh like?
Best Western Plus Plattsburgh is a short 9-minute drive from Plattsburgh, NY (PBG-Plattsburgh Intl.) and 6 minutes' walk from Champlain Centre. Travelers say that the hotel is in a great location.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.8
Amenities
9.2
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as excellent, good, amazing, and fabulous with plentiful options. (105 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Restaurant
Location
Bed
Indoor pools
Children
Food
Bathroom
Reviews
Verified
6/10 Good
May 20, 2026
Hotel was close to stores and restaurants. Breakfast was good with lots of options. Pool was really nice, my girls enjoyed it. Rooms were dated and not cleaned properly. Stains and hair on the floor, dust on the lamps and corners.
claudia
claudia, 1-night trip
Verified
10/10 Exceptional
Mar 5, 2026
Lots of nearby shopping. Great pool area with arcade. The Free breakfast was fabulous. There’s a restaurant attached to the hotel, which is very convenient.
Room was clean spacious and the jacuzzi tub was awesome
Wade
Wade, 2-night trip
Verified
10/10 Exceptional
Jul 6, 2025
Breakfast was great quiet stay pool was beautiful
Anna
Anna, 1-night trip
Verified
6/10 Good
Jan 4, 2026
older hotel with throw back furniture. Staff was friendly. Parking and walkways encased in Ice
Daniel
Daniel, 3-night trip
Verified
10/10 Exceptional
Oct 12, 2025
Very secure, very clean, staff was friendly and helpful, hot showers and quick front desk response.
Stephen
Stephen, 2-night trip
Verified
8/10 Very good
Oct 12, 2025
Easy and fast check in. The breakfast was good and the coffee was tasty.
Joselita
Joselita, 1-night trip
Verified
10/10 Exceptional
Oct 16, 2025
Room looks and smells very clean has nice amenities at the property
Sasha
Sasha, 1-night trip
Verified
8/10 Very good
Oct 6, 2025
Adequate stay. Clean rooms and friendly service.
Meghan
Meghan, 1-night trip
Verified
10/10 Exceptional
Oct 12, 2025
Clean, quiet and great restaurant inside the property. Curious Staff!!
Mary Elizabeth
Mary Elizabeth, 1-night trip
Verified
8/10 Very good
Jul 3, 2025
Great pool, good breakfast, dated but clean !
Hilari
Hilari, 1-night trip
Verified
10/10 Exceptional
Nov 25, 2025
Front desk folks were super nice. I forgot my phone charging wall outlet and they charged my phone for me. Brought my dog and she was welcome. Pool was nice. Great stay.
Sandra
Sandra, 1-night trip
Verified
10/10 Exceptional
Oct 5, 2025
Very quiet and comfortable beds. Slept great!
Richard
Richard, 1-night trip
Verified
6/10 Good
Jan 23, 2026
Staff were all very helpful and friendly! Room was dated and dark with old everything and not as clean as a hotel should be. For the price it was no sufficient!
Elizabeth
Elizabeth, 2-night trip
Verified
10/10 Exceptional
Jun 4, 2025
Staff is friendly, hotel is very cleans, rooms are large and location is convenient.