The bed was comfortable, and both the room and bathroom were clean with no noise issues, which made for a decent night's sleep. However, the hotel didn’t quite meet our expectations for a 4-star rating.
The location felt quite far from central Antwerp, with the train station about 2 miles away. The hotel is in a very heavily Orthodox Jewish area—worth noting if you’re expecting a more typical tourist setting. Facilities in the room were limited; only one coffee pod was provided, and extras came at a cost—not what you'd expect from a 4-star hotel. The bathroom felt more budget than premium, and the wardrobe had no doors, which made the room feel less refined.
Light from the corridor came into the room through gaps around the door, and I had to block it using a bed runner and suitcase to get proper darkness. We’d also called ahead about parking and were told two on-site spaces were available, but they were taken when we arrived. The backup parking was secure but a 10-minute walk away.
There weren’t many food options nearby, and the hotel’s menu was very limited. Overall, this felt more like a 3-star property compared to other 4-star hotels we've stayed at recently. Clean and quiet, yes—but lacking in convenience, service, and polish.