6/10 Bueno
16 feb. 2026
Negative 1) The 'wellness centre/spa' is really just a children's leisure centre!!!
(between 08:00-11:00 and 15:00-18:30 it turns into a under-16 pool) which if we're being honest is when you want to be at the spa facilities. Not very relaxing at all, why they give 6.5 hours of the day... in the prime part of the day to a million raucus infants I do not know. You step out of your relaxing massage treatments into the pool area only to be berated by the shouting and screaching of 50 5 year olds splashing about.
Negative 2) The 'wellness centre/spa' again... sort those locker rooms out. I would say 65-70% of those lockers either had broken locks, hanging off their hinges or no door at all. Made the spa look quite forgotten and disregarded which is such a shame because the rest of the grounds, the room and the restaurant were so nice.
Negative 3) we had our Spa treatments with Ebony. Mostly fine however she could think of trimming her nails as at one point i thought she cut my neck during massage.
Negative 4) whilst I cannot fault the food, it was amazing. The service was lacking, very slow. We finished our starters and and got our mains... eventually... before we received our drinks... and this was for an 8pm sitting so not even that busy.
Negative 5) whilst the room was quite lovely... the aircon/heater system is soo extremely loud that you cant have it on at night
Jack
Jack, viaje de 2 noches
Opinión verificada de un huésped de Hoteles.com
