I will not stay here again and I question whether I will even use Hotels.com again after this stay. I use the site and stay in Wyndham Hotels most times and never once has a deposit been sprung at the property and when I contact Hotels.com to ask whether it says this on the listing for reservation, I am told that I am supposed to go to some secondary policies page where all this information lives. If I have never once encountered this issue, why would I go search an entire website for surprises in other areas. My wife had an emergency that forced her to stay here, I had to book/pay for the room on a card from a different city then surprise, $50 deposit CASH when she gets there. Not that there's a deposit but that it must be cash and all your representative has to say is, "well, at least they are only charging $50 and not the $200 it could be." I am sorry but, go screw yourself. That is your version of customer service, be happy, it could be worse. Pathetic.