2/10 Mediocre
3 may. 2025
NASTY UNCLEAN BATHROOM
I arrived at the hotel at 7:30P and was back out of the room 30 mins later. I was in town for a memorial service. Got back to the hotel after midnight. Woke up Saturday to get ready for the memorial and hair was all in the shower. Hair on the floor under the sink. Not my hair because it's braided and no hair on the other part. It was disgusting to have to get ready and you are already in and emotional state of mind. Yes , I took pictures. Before I left I showed them to the desk clerk and no manager was available. Thisvladyvwssvvery nice she offered to have the room cleaned while I was gone. Well I knew I hadn't put my valuables up and declined. I said no I don't want them in my room while I'm not in it. PLUS THE ROOM SHOULD HAVE ALREADY BEEN CLEANED BEFORE I ARRIVED. After the memorial I stopped by the desk on my way to the room after 5P different young lady, STILL no manager so I asked her to call the regional manager about my room not being cleaned. WELL I was told they couldn't do anything since I declined earlier to have it cleaned. Again not in my room that long after changing and leaving out again. Had to take clothes to my cousin's house so I could take a nice shower in a clean bathroom. Got back after 11:30 P. Checked out at 5:30 A. Not even in the room for a total of 7 hours all 3 days. And they wouldn't even give me a discount. WOW SO BE AWARE OF THE NASTY UNCLEAN BATHROOM. AND WHAT MAKES THIS SAD IS MY DAD WHO HAS PASSED USED TO LOVE THIS HOTEL, DIFFERENT NAME THEN
JOSLYN
JOSLYN, viaje de 2 noches en familia
Opinión verificada de un huésped de Hoteles.com