2/10 Mediocre
18 ago. 2025
WARNING-DO NOT STAY HERE
DO NOT STAY !Have stayed here many times through the years. Absolutely never again. I had my key fail, and went to have it replaced around 11:30 pm. The front desk was closed and lobby locked, so I rang bell as instructed. THe man that emerged to help me was immediately hostile and aggressive. Blaming me for the key failure( it worked fifteen minutes earlier, and was never exposed to a cell phone or anything similar) Repeatedly yelling at me and telling me to calm down as I stood there calm just asking for access to my room. He threatened to kick me out of the hotel(nearly midnight at this point) repeatedly. Asked if we needed to go outside to settle this, and continued to get more and more agitated. I never raised my voice, or showed any hostility. I just kept asking to get into my room. He told me it was working fine and that I was too stupid to work the hotel lock. Refused to give me a key. Insisted on taking me to my room to show me that the key worked. (Spoiler Alert!) it did not. Nor did the key he made to replace it. He told me it was my fault that the lock wasnt working. Then tried his master, which also did not work right away. He eventually got it open with the master, yelled at me some more and stormed off, without providing a key. I again asked for a key please. He again threatened to kick me out. He came back 20 minutes later with a key that apparently worked, again blamed me , and never once apologized. DO NOT STAY AT THIS HOTEL Not clean, or nice or quaint.
Michael
Michael, viaje de negocios de 1 noche
Opinión verificada de un huésped de Hoteles.com
