The employees were always very kind and accommodating including requesting an ADA room since I was on a knee scooter. The breakfast had many options to choose from including almond milk for the cereal. They also provide sugar cookies and chocolate chip cookies in the afternoon and evening which is nice. Upon request you can have the ADA shower seat.
Now for the not so great- the ADA room we had seemed pretty worn down from the mattress that had no support and creaked, to the broken outlet on the wall, broken ADA shower floor, toilet that flushed twice every time you flushed and used SO MUCH WATER, the bathroom sink counter that sounded like any pressure on it would cause it to fall off the wall, super outdated old fabric couch, carpet that desperately needs to be replaced, plus no recycling seen anywhere in the hotel. Also the bench for luggage was placed right where someone navigating thru the room would be hitting it so we moved the bench to reveal the broken outlet cover. The first night it sounded like a herd of elephants were staying above us for many hours at bedtime.
Of the three nights the last two were the Friday and Saturday of OSU's family weekend so price gouging was happening. $151.38 for Thursday night but $359.19 for the next two nights was crazy for the issues with the room we had.
It's unfortunate because the employees were nothing but kind and helpful, but I do not see us staying here again for the price we paid compared to the accommodations we had.