We booked a wheelchair accessible room and that's what we initially got. Not a bad room if you enjoy bedbugs, but that's not my wife and my thing. They moved us to a non wheelchair accessible room for the night, you know until the person in the other accessible room checked out the next day. But the next day they didn't have another accessible room for us. So we found another hotel that did. I went down to the front desk and told them I was checking out and the guy said just put the key card in the box, I informed him I was checking out early and wanted to make sure it was done, he said leave the key card in the box so I did since I wasn't in the mood to argue. I just wanted out of there. Checked my credit card statement when I got home and wish I could say I was shocked to find they charged me for the original booking instead of the early checkout, but alas, I can't say that. I wasn't shocked to find out they didn't properly check me out of the hotel and they charged me for the originally planned number of nights.