Overall, the Spruce Lodge was very nice. The building we stayed in was new, with very nice furnishings and a full-size refrigerator and microwave, and the on-site coffee stand was very nice. The touchless check-in and check-out went perfectly, with no issues. The only issue we had was with the service. Over our 4-night stay, our room was not serviced once. I requested service from a person at the office, but the room was not serviced following that. Eventually, we had to chase down the housekeeping staff in another building and convince them to swap out our toiletries and towels. Overall, the stay was still nice and I would stay here again, however, if you are looking for daily servicing this may not be the place for you.