First room, first toilet flush, clog.
Went to call the front desk, no phone in room.
Had to walk down to switch rooms.
After the room switch, the next room was better, even had a detachable shower head, glass door instead of the old tub, shower curtain setup of the first room.
Breakfast was straight from a box but okay.
Customer service was fine.
My other hotel was a Holiday Inn Express, it was a lot better.