Had a difficult time trying to change one of two rooms from 2 n to 1n! Finally had it arranged but still had difficulty finding a 3rd room I booked! When we and my daughter in law walked off of the elevator, I found that we had the same room assigned! Now her key opened the door, mine didn't. Plus a sheet was stained with blood, we changed it ourselves.
We later heard, and seen, that there were about 50 teenagers staying. My niece and D.I.L. used the pool. The water was milky white, seemed like it wasn't filtered or maintained. The steps couldn't be seen it was not clear. Of course the children wanted to jump in the water anyways.
No hot breakfast, disappointed there. Thankfully Tim's is next door!
I recommened that the dining room furniture and lounge chairs be steam cleaned. I highly doubt that I will stay again.