In the heart of Mérida Centro, Hotel Santa Lucía welcomes you with a charming garden and tranquil terrace. Relax in the outdoor pool or explore nearby Mérida Cathedral. With high-speed WiFi, helpful staff, and tour/ticket assistance, this hotel offers a delightful blend of comfort and connection.
Universidad Autónoma de Yucatán - 2 min walk - 0.2 km
Mérida Cathedral - 7 min walk - 0.6 km
Plaza Grande - 7 min walk - 0.6 km
Paseo de Montejo - 10 min walk - 0.9 km
Getting around
Mérida International Airport (MID) - 20 min drive
Teya-Merida Station - 24 min drive
Restaurants
La Chaya Maya - 2 min walk
Museo de la Gastronomía Yucateca - 1 min walk
De La Union - 2 min walk
Bistrola 57 - 2 min walk
La Tratto Santa Lucía - 1 min walk
About this property
Hotel Santa Lucía
At Hotel Santa Lucía, you'll be within a 10-minute drive of Paseo de Montejo and Plaza Altabrisa. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. A terrace and a garden are other highlights. Fellow travelers love the helpful staff.
At a glance
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Hotel size
20 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
Services
24-hour front desk
Tour/ticket assistance
Facilities
Garden
Terrace
An outdoor pool
Outdoor furniture
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Free WiFi (speed of 25+ Mbps)
More
Daily housekeeping
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 180 for adults and MXN 180 for children
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
Hotel Santa Lucía Hotel
Hotel Santa Lucía Mérida
Hotel Santa Lucía Hotel Mérida
Frequently asked questions
Does Hotel Santa Lucía offer free cancellation for a full refund?
Yes, Hotel Santa Lucía does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Santa Lucía?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Santa Lucía?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Santa Lucía?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Santa Lucía?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is noon.
Is there an onsite casino at Hotel Santa Lucía?
No, this hotel doesn't have a casino, but Casino La Cima (4-min walk) and Diamonds Casino (7-min drive) are both nearby.
What is there to do at Hotel Santa Lucía and nearby?
Hotel Santa Lucía has an outdoor pool and a garden.
What's the area around Hotel Santa Lucía like?
Hotel Santa Lucía is a short 9-minute walk from Paseo de Montejo and 6 minutes' walk from Mérida Cathedral.
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Reviews
Hotel Santa Lucía Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.0
Amenities
8.6
Staff & service
7.8
Property conditions & facilities
Guest review summary
What guests liked
The pool area was clean, welcoming, and nicely maintained, with some guests even describing it as "awesome" and "great". (8 reviews)
The air conditioning worked great and was efficient in the rooms. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Restaurant
Location
Bathroom
Parks
Shower
Store
Elevator
Car
Reviews
Verified
8/10 Very good
Mar 13, 2026
Great location.
Clean rooms.
Very helpful staff.
The secure parking was just what we needed.
Todd
Todd, 2-night trip
Verified
8/10 Very good
Feb 11, 2026
Room was spotless and staff very accommodating and close to many shops restaurants and mercados
Carole
Carole, 3-night trip
Verified
8/10 Very good
Feb 10, 2026
Older hotel very clean and well run
Mark
Mark, 28-night trip
Verified
8/10 Very good
Feb 2, 2026
Good budget hotel in a great location. The room was clean and comfortable. Front desk staff were pleasant and very helpful with our enquiries.
Caroline
Caroline, 4-night trip
Verified
8/10 Very good
Feb 26, 2026
Perfect location and generally nice property, though a bit faded. Lovely staff.
Nicholas
Nicholas, 1-night trip
Verified
10/10 Exceptional
Nov 5, 2025
Good location and an easy bus trip from airport
timothy wayne
timothy wayne, 14-night trip
Verified
10/10 Exceptional
Nov 17, 2025
Room very clean, great location, check in people able to speak English
Frances
Frances, 1-night trip
Verified
10/10 Exceptional
Jan 22, 2026
Great customer service. Decent room.
Melissa
Melissa, 1-night trip
Verified
10/10 Exceptional
Jan 22, 2026
Room was very clean, excellent staff. A/C very efficient. Would have liked a refrigerator in room.
Teresa
Teresa, 4-night trip
Verified
10/10 Exceptional
Jan 13, 2026
Room was clean, staff was courteous, location is close to everything and anything. There are several shops, restaurants, and hangouts nearby. You wan walk and feel safe in this area. I would definitely recommend Hotel Santa Lucia! There is no breakfast, so please correct that on the description of your hotel.
Gloria
Gloria, 4-night trip
Verified
8/10 Very good
Jul 27, 2025
The hotel was good and the staff was friendly.
Gustavo
Gustavo, 14-night trip
Verified
10/10 Exceptional
Nov 9, 2025
my favorite hotel to stay in Merida. Staff are very nice and helpful. Pool is awesome. Rooms are clean and comfortable. Cant beat the location
Teresa
Teresa, 1-night trip
Verified
6/10 Good
Nov 15, 2025
Great location and rooms are decent/comfortable enough.
Self parking is a pain. Lot is located 4 walk.. if you pay for breakfast is at another hotel.
But u would stay there again.
JAVIER F
JAVIER F, 2-night trip
Verified
8/10 Very good
Jul 13, 2025
Great location. Nice staff. Good for a home base for a few nights.
Paul
Paul, 3-night trip
Verified
10/10 Exceptional
May 6, 2025
The hotel is beautiful, the beds are comfortable, and in a fantastic area. Lots of places to eat and shop nearby. We will be back!
Nate
Nate, 1-night trip
Verified
10/10 Exceptional
Jun 5, 2025
this property was near centro very clean and staff super friendly and attentive to any of my requests. I would stay again in this hotel. Rooms are spacious and very clean.
Martin
Martin, 4-night trip
Verified
10/10 Exceptional
Jun 29, 2025
Every staff was great and willing to help with any questions
Enrique
Enrique, 2-night trip
Verified
8/10 Very good
Mar 4, 2025
Clean room at very reasonable rate on my favourite square in Merida
Edith
Edith, 2-night trip
Verified
8/10 Very good
Feb 19, 2025
The location was superb. The facilities were fine, and the staff was very friendly and helpful
Lori
Lori, 3-night trip
Verified
10/10 Exceptional
Aug 29, 2025
Good Location, location location.
I hardly found something bad
Ana
Ana, 2-night trip
Verified
10/10 Exceptional
Mar 19, 2025
The staff was friendly and curious, we had a good feeling staying in this hotel… Ans yes I would stay in Santa Lucia again although this is my second time staying in this hotel…
Denise
Denise, 4-night trip
Verified
10/10 Exceptional
Apr 19, 2025
The hotel was clean and staff was friendly. It might need some repairs as it is a very old building.
Josefina
Josefina, 5-night trip
Verified
10/10 Exceptional
Aug 17, 2024
Great location. Clean, quiet enough, safe, economical. I’ve stayed here for years.
Lynne
Lynne, 1-night trip
Verified
10/10 Exceptional
Nov 2, 2025
The bed was so comfortable an clean. The breakfast was good. I didnt get time to watch the tv because i spent most of the time in that soft bed. The shower water was hot it was a surprise. I give it a 10 out of 10 i will go back. Both of the customer service treated me with respect an kindness surprise for me in Merida
Ywonda
Ywonda, 1-night trip
Verified
8/10 Very good
Mar 20, 2025
Great location. Good deal for the price. It's an old hotel, and you need to set your expectations for that.