Hotel Santa María Mérida, in the heart of Mérida Centro, offers a tranquil retreat with an outdoor pool surrounded by sun loungers and lush gardens. Connect to WiFi, store your luggage safely and enjoy tour assistance from the helpful staff that previous guests rave about.
When you stay at Hotel Santa María Mérida, you'll be within a 10-minute drive of Paseo de Montejo and Plaza Altabrisa. Guests can enjoy the outdoor pool, and cooked-to-order breakfast is available daily. Also, U.S. Consulate General Mérida and La Isla Mérida Cabo Norte are within a short drive. Fellow travelers love the helpful staff.
At a glance
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Hotel size
67 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
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Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Wheelchair-accessible parking on site
Limited onsite parking (max 1 space per unit)
Onsite parking includes off-street options
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Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:30 AM–1:00 PM
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Pool loungers
Facilities
Garden
An outdoor pool
Accessibility
Wheelchair-accessible parking
Well-lit path to entrance
Room amenities
Be entertained
42-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Shower only
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Free local calls
More
Daily housekeeping
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 100 to 180 for adults, and MXN 80 to 150 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel Santa Maria
Hotel Santa María Mérida Hotel
Hotel Santa María Mérida Mérida
Hotel Santa María Mérida Hotel Mérida
Frequently asked questions
Does Hotel Santa María Mérida offer free cancellation for a full refund?
Yes, Hotel Santa María Mérida does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Santa María Mérida?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Santa María Mérida?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Santa María Mérida?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Hotel Santa María Mérida?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Hotel Santa María Mérida?
No, this hotel doesn't have a casino, but Casino La Cima (2-min walk) and Diamonds Casino (7-min drive) are both nearby.
What is there to do at Hotel Santa María Mérida and nearby?
Hotel Santa María Mérida has an outdoor pool and a garden.
What's the area around Hotel Santa María Mérida like?
Hotel Santa María Mérida is in Mérida Centro, a short 8-minute walk from Paseo de Montejo and 2 minutes' walk from Parque Santa Lucía.
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Reviews
Hotel Santa María Mérida Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.2
Amenities
9.0
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
The pool was clean, refreshing, and a wonderful place to cool off in the heat of the day. (13 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Restaurant
Elevator
Bed
Downtown
Parking
Air conditioning
Lobby
Reviews
Verified
10/10 Exceptional
Apr 21, 2026
Everything was exceptional with this hotel and I will be bringing back my Tour on a monthly basis to stay here
Chris
Chris, 3-night trip
Verified
10/10 Exceptional
Mar 1, 2026
Staff were very good and accommodating
Linda
Linda, 1-night trip
Verified
10/10 Exceptional
Jan 31, 2026
Beautiful building, gardens, pool
David
David, 2-night trip
Verified
10/10 Exceptional
Mar 13, 2026
My stay was perfect in every way. The room was comfortable and clean with the expected amenities. The pool was a good size and depth, a great way to beat the heat of the afternoon. Staff were very friendly and responsive to any issues. The hotel itself is within walking distance of many restaurants, museums, markets and shops. A great place to stay while in Merida!
Karen
Karen, 7-night trip
Verified
8/10 Very good
Feb 9, 2026
Safe, clean budget hotel. It has the basics, nothing more. But great value for the price. Beds are comfy and the AC units always work great.
Javier
Javier, 6-night trip
Verified
10/10 Exceptional
May 28, 2025
Lovely stay! Nice room, clean, good bed, provided all basics, quiet, friendly staff!
We will definitely stay again!
Alexis
Alexis, 1-night trip
Verified
10/10 Exceptional
Sep 20, 2025
Traditional Mexican style hotel. Simple, clean, staff friendly & helpful! Very close & walkable to Paseo de Montejo & Plaza Grande.
Susan
Susan, 7-night trip
Verified
8/10 Very good
Feb 4, 2026
Room was very clean. Staff were extremely nice and helpful. Even installed a shower bar just for wife with balance issues. Hotel is pretty basic with few amenities, but well worh the money. Checked out 3 days early due to need to return home but did not receive refund for prepaid days. I would rate all the staff a 6 on a 5 pt scale
Arthur
Arthur, 7-night trip
Verified
10/10 Exceptional
Nov 9, 2025
Would recommend anytime ... staff was super helpful, hotel was clean / beautifully decorated, well located, and the rooms were very comfortable.
Suggestion : Provide glasses (for drinks)
David
David, 4-night trip
Verified
10/10 Exceptional
Jul 19, 2025
Kind and courteous staff a small but deep and cool pool and close to the parque de San Lucia economical, but it feels fancy
Henry
Henry, 9-night trip
Verified
10/10 Exceptional
Feb 12, 2025
fantastic location
Mary Anne
Mary Anne, 8-night trip
Verified
10/10 Exceptional
May 16, 2025
Beautiful place.
Stafff the best.
Dinora
Dinora, 2-night trip
Verified
8/10 Very good
May 12, 2025
is an old hotel , seems well taking care off the beds are a bit hard but the location and the service was great. also the pool was clean and fun to swim
Ana
Ana, 1-night trip
Verified
10/10 Exceptional
Mar 29, 2025
Great place to celebrate a second honeymoon !!!
We had a great experience both my husband and I and we will definitely be recommending our friends and family to this hotel as well as going back ourselves thank you to Veronica for always being so friendly and helping us in any way possible.
Alejandra
Alejandra, 7-night trip
Verified
10/10 Exceptional
Jan 30, 2025
Its nice and accommodating staff..kudos amigos!
Charlote
Charlote, 1-night trip
Verified
10/10 Exceptional
Jan 26, 2025
Beautiful view of the Gulf of Mexico. Right at the beach.
Tony
Tony, 14-night trip
Verified
6/10 Good
Dec 25, 2024
Great location and quiet
Great location and quiet hotel. Nice and professional staff. Room is a good size. Mattress and pillows are a bit hard.
Verified traveler
1-night trip
Verified
8/10 Very good
May 19, 2025
Merida may 2025
Great location! The tv never worked but it wasn’t a big deal since we didn’t stay in the room much other than to sleep. Great price and the parking lot they offer gets locked up at night so it feels very safe.
Gabriela
Gabriela, 2-night trip
Verified
10/10 Exceptional
Feb 24, 2025
Beautiful hotel, sparkling and clean, lovely pool and spacious common areas with comfortable sofas. Staff friendly, efficient and professional. Room and bathroom spotless, comfortable bed. Small breakfasr cafe handy. Amazing value. Well-located, great coffeeshop in next block (Barolo's).
Elizabeth
Elizabeth, 4-night trip
Verified
8/10 Very good
Jan 15, 2025
Clean basic hotel everything worked fine.( wifi,tv,air condition just wished they had a small fridge
Frank
Frank, 3-night trip
Verified
10/10 Exceptional
Sep 29, 2024
Excellent service thank you!
Maria
Maria, 3-night trip
Verified
10/10 Exceptional
Dec 21, 2024
Fine stay for price. Outdated decor and slight smoke musty smell but very clean, excellent hot water/pressure. Common areas nice, pool clean and good temp.
Staff friendly and accommodating.
Susan
Susan, 2-night trip
Verified
8/10 Very good
Jul 24, 2024
Lovely hotel with secure parking
Nice hotel in a good location. Clean room and nice (but small) pool in the courtyard of the hotel but with only 2 or 3 “outdoor” chairs available to use. Friendly and welcoming staff. Great secure parking.
Mark
Mark, 2-night trip
Verified
8/10 Very good
Apr 18, 2025
A bit too noisy due to some Mexican families occupying pool in the lobby area. But hotel is centrally located. A bit old but clean.
Julia
Julia, 1-night trip
Verified
6/10 Good
Feb 21, 2025
This is a little gem of a hotel. It is clean and comfortable and has the best pillows I’ve ever slept on! The staff were fantastic, they had a little issue with laundry service one day but it was quickly rectified.Shout out to Misael! And the rest of the staff.