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JW Marriott Cancun Resort & Spa

5.0 star property
Luxury beachfront resort with spa, near La Isla Shopping Mall

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Near La Isla Shopping Mall, JW Marriott Cancun Resort & Spa offers a serene escape with 3 outdoor pools and an indoor pool, where you can unwind at the swim-up bar or indulge in Ayurvedic treatments at the onsite spa. Enjoy delicious meals from 4 on-site restaurants and stay active with yoga classes or Pilates classes at the 24-hour gym.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Free parking
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 3 bars/lounges
  • Full-service spa
  • 3 outdoor pools and indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
The current price is $319
$448 total
includes taxes & fees
Jun 1 - Jun 2

Why we love this property

Beach access paradise
Steps from the sand, this resort offers effortless beach enjoyment. Idyllic ocean vistas set the scene for a memorable coastal escape.
Work and play paradise
A beachfront resort mixing business with pleasure. After meetings, guests enjoy spa treatments, tennis, or the swim-up bar.
Foodie's dream getaway
Culinary paradise offering 4 restaurants, 3 bars, and pool views. Savor buffet breakfast, in-room champagne, or intimate private dining with vegan options.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for JW Luxury Suite, 1 King Bed, Junior Suite

JW Luxury Suite, 1 King Bed, Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

JW Luxury Suite, 1 King Bed, Junior Suite

7.8 out of 10
Good
(10 reviews)
  • Ocean view
  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Caribbean Suite, 1 King Bed, 1 Bedroom Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Caribbean Suite, 1 King Bed, 1 Bedroom Suite

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Ocean Front Suite, 1 King Bed, 1 Bedroom Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Ocean Front Suite, 1 King Bed, 1 Bedroom Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 125 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club 91 (2 Adults), Club Level, 1 King Bed, 1 Bedroom Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Club 91 (2 Adults), Club Level, 1 King Bed, 1 Bedroom Suite

  • Ocean view
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club 91 (2 Adults), Club Level, 1 King Bed, Grand 1 Bedroom Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Club 91 (2 Adults), Club Level, 1 King Bed, Grand 1 Bedroom Suite

  • Partial ocean view
  • 125 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club 91 (2 Adults), Club Level, 1 King Bed, Presidential Suite

Club 91 (2 Adults), Club Level, 1 King Bed, Presidential Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Club 91 (2 Adults), Club Level, 1 King Bed, Presidential Suite

  • Ocean view
  • 274 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View (Balcony)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Ocean View (Balcony)

9.2 out of 10
Wonderful
(76 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Ocean View (Balcony)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Ocean View (Balcony)

9.2 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club 91 (2 Adults), Club Level, 2 Double Beds, Ocean View

Hypo-allergenic bedding, minibar, in-room safe, desk

Club 91 (2 Adults), Club Level, 2 Double Beds, Ocean View

  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed, Ocean View (Balcony)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Ocean View (Balcony)

9.2 out of 10
Wonderful
(9 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View (Balcony)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Ocean View (Balcony)

9.2 out of 10
Wonderful
(120 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club 91 (2 Adults), Club Level, 1 King Bed, Ocean View

Hypo-allergenic bedding, minibar, in-room safe, desk

Club 91 (2 Adults), Club Level, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Nichupté Lagoon - 3 min walk - 0.3 km
  • Ballenas Beach - 8 min walk - 0.7 km
  • Aquaworld - 11 min walk - 1.0 km
  • Kukulcan Plaza Shopping Mall - 3 min drive - 1.5 km
  • Oasis Arena - 3 min drive - 1.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Nebbiolo - ‬6 min walk
  • ‪St. Trop - ‬7 min walk
  • ‪Fred's House American Seafood & Oyster Bar - ‬5 min walk
  • ‪Cafetto - ‬5 min walk
  • ‪Casa Madre - ‬3 min walk

About this property

JW Marriott Cancun Resort & Spa

  • JW Marriott Cancun Resort & Spa is a great choice for your beach stay in Cancun. There's plenty of fun with the 3 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Dining choices include 4 restaurants and the 3 bars/lounges are great places to grab a cold drink. This luxurious resort also features a poolside bar, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the pool and helpful staff.

At a glance

DONE

Hotel size

    • 447 units
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Late check-in subject to availability
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
    • Service animals welcome
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–11:30 AM
  • 4 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service

Traveling with children

  • Children's pool

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Shopping
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • 24-hour fitness center
  • 3 outdoor pools
  • An indoor pool
  • Shopping mall on site
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Hand-held showerheads
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Toilet grab bar height (inches): 31
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LED television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Bravio - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 40.60 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness/yoga classes
    • Internet access (may be limited)
    • Sporting facilities or equipment

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 40 per person
  • Airport shuttle service is offered for an extra charge of USD 22.00 per person (one-way)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Cancun JW

Cancun Marriott JW

Cancun Marriott Resort

JW Cancun

JW Cancun Marriott

JW Marriott Cancun

JW Marriott Cancun Resort

JW Marriott Resort Cancun

Marriott Cancun

Marriott Resort Cancun

Jw Marriott Cancun Hotel Cancun

Cancun Marriott

Cancun Marriott

Jw Marriott Cancun Resort

JW Marriott Cancun Resort Spa

Frequently asked questions

Does JW Marriott Cancun Resort & Spa offer free cancellation for a full refund?

Yes, JW Marriott Cancun Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JW Marriott Cancun Resort & Spa?

Yes, there are 3 outdoor pools, an indoor pool, and a children's pool.

Are pets allowed at JW Marriott Cancun Resort & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at JW Marriott Cancun Resort & Spa?

Yes, there's free self and valet parking.

Is airport shuttle service offered by JW Marriott Cancun Resort & Spa?

Yes, an airport shuttle is available. The charge is USD 22.00 per person one-way.

What are the check-in and check-out times at JW Marriott Cancun Resort & Spa?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at JW Marriott Cancun Resort & Spa?

No, this resort doesn't have a casino, but Royal Yak Casino and Sports Book (23-min drive) and Dubai Palace Casino (24-min drive) are both nearby.

What is there to do at JW Marriott Cancun Resort & Spa and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 3 outdoor swimming pools. JW Marriott Cancun Resort & Spa also has 3 bars, an indoor pool, and a 24-hour fitness center, as well as a sauna and a garden.

Are there restaurants at or near JW Marriott Cancun Resort & Spa?

Yes, there are 4 onsite restaurants, featuring pool views.

Does JW Marriott Cancun Resort & Spa have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around JW Marriott Cancun Resort & Spa like?

JW Marriott Cancun Resort & Spa is a short 9-minute walk from Aquaworld and 19 minutes' walk from Oasis Arena.

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Reviews

JW Marriott Cancun Resort & Spa Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was lovely, with plenty of loungers and attentive staff, offering a cool and refreshing experience. (55 reviews)
  • Breakfast was consistently praised as great, with many reviewers highlighting its quality, variety, and excellent service. (16 reviews)
  • The beach was consistently described as beautiful, clean, and stunning with great access from the pool areas. (41 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Food
Beach
Restaurant
View
Location
Building
Family friendly
Amenities

Reviews

Verified

10/10 Exceptional

Entire hotel staff team were excellent and made the stay very special
Chris, 7-night trip
Verified

8/10 Very good

Amazing beach, lovely staff, perfect location
Leila, 7-night trip
Verified

10/10 Exceptional

The room was Very Clean and the staff is phenomenal. So friendly. Loved this place and will be Back !
Kathleen, 1-night trip
Verified

10/10 Exceptional

Everything was simply excellent. The property, the room, the beach, the pool, the food, the service. Can’t say enough good things.
Ari, 4-night trip
Verified

10/10 Exceptional

Outstanding beach, elegant hotel. Nice service. Would easily go again.
Meeta, 6-night trip
Verified

10/10 Exceptional

Clean room, comfortable beds, toilet scented paper smelled like fragrant flowers, helpful staff, beautiful view of beach and pool. Well designed room and lived our stay. We would definitely recommend to all. Area was safe and close by to many excellent restaurants and La Isla shopping mall.
Rachelle, 3-night trip
Verified

10/10 Exceptional

Everything was top notch! Rooms were clean, staff was friendly and food was great
Ozgen, 4-night trip
Verified

10/10 Exceptional

The staff was very hospitable and professional
Johana citney, 6-night trip
Verified

10/10 Exceptional

Outstanding customer service, beautiful rooms and grounds. Will definitely stay again.
Heather, 2-night trip
Verified

10/10 Exceptional

The hotel itself was amazing: Great location, clean room, attentive and kind staff… the only thing that wasn’t perfect was the beach. Red flag conditions every day and lots of seaweed piled up on the sand. I knew this was a possibility saying in this part of the hotel zone so I do not fault the hotel, FYI only.
View from the balcony of room 528
Appreciated the birthday decor!
Birthday treats from the hotel
Birthday decor near the end of our trip (I didn’t mention it at time of booking but they made sure we were taken care of)
Molly, 7-night trip
Verified

10/10 Exceptional

Amazing beachfront hotel with excellent service and 5 star spa facilities and staff! Highly recommend!
Mary, 7-night trip
Verified

10/10 Exceptional

It was amazing safe area clean staff friendly
Lora, 4-night trip
Verified

10/10 Exceptional

The best hotel safe area and clean beds so comfortable
Hanret, 4-night trip
Verified

10/10 Exceptional

The staff were lovely, big authentic smiles, and I felt distinctly that they were there to make our visit special.
Dianne, 4-night trip
Verified

10/10 Exceptional

Good location and great service.
Marcello, 4-night trip
Verified

10/10 Exceptional

Friendly staff. Clean room. Nice amenities. Transparent pricing. Easy check in and check out. Easy to uber to and from
Michael, 4-night trip
Verified

10/10 Exceptional

Beautiful and comfortable hotel.
Dolkar, 6-night trip
Verified

10/10 Exceptional

Nice, clean & great location
Jennifer, 4-night trip
Verified

10/10 Exceptional

My stay was awesome and the resort is gorgeous!!! I shall return 😍 the restaurants were spectacular and the customer service was amazing.
Leah, 3-night trip
Verified

10/10 Exceptional

Love the location and the beach. The staff was the best!
LANA DEANN, 4-night trip
Verified

10/10 Exceptional

Great food, great service, great facility
James, 3-night trip
Verified

10/10 Exceptional

Service was great we’ll be visiting again
Angel, 5-night trip
Verified

10/10 Exceptional

Very clean, beds were comfortable, restaurants and retail store were perfect!!
Sonia, 3-night trip
Verified

10/10 Exceptional

The property was exactly what I expected it to be per the reviews from other guests. It was quiet and the staff was absolutely amazing. Everything was so clean and I definitely plan on staying there again.
Ray, 7-night trip
Verified

10/10 Exceptional

Beautiful grounds and pools. Spectacular beach resort with excellent food.
Susan Marie, 5-night trip