Located in the heart of the business district, Prince's Gate Hotel offers a serene oasis with 3 outdoor pools and an indoor pool. Soak up relaxation at one of four hot springs or unwind with al fresco dining at one of two restaurants. With free in-room WiFi, a coffee shop/cafe, and helpful staff nearby Polynesian Spa.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Free WiFi
Connecting rooms available
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
3 outdoor pools and indoor pool
Hot springs
Breakfast available
Sauna
Steam room
Seasonal outdoor pool
Children's pool
Hot tub
Pool bar
Room service
For families (6)
Children stay free
Babysitting (surcharge)
Children's pool
Refrigerator
Connecting/adjoining rooms available
Premium TV channels
The current price is $80
$80
$92 total
includes taxes & fees
Jun 4 - Jun 5
Why we love this property
Work meets play
Located in the city center's business district, this hotel offers meeting rooms and a business center. After work, guests can unwind at the bar or spa.
Dine your way
Savor diverse culinary options at 2 restaurants with poolside dining. A cafe and bar await, plus in-room champagne service makes every meal special.
Poolside perfection
The luxury hotel boasts 3 outdoor pools, an indoor pool, and a children's pool. A hot tub, poolside restaurant, and bar complete the aquatic paradise.
When you stay at Prince's Gate Hotel, you'll be in a great location, within just a 10-minute walk of Polynesian Spa and Eat Street. Guests can indulge in spa services, then grab a bite to eat at one of the 2 restaurants. Other highlights at this luxurious hotel include 3 outdoor pools, an indoor pool, and a poolside bar. Fellow travelers love the pool and helpful staff.
At a glance
DONE
Hotel size
50 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking includes off-street options
Free offsite parking nearby
DONE
Offsite
Area shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7 AM–10:30 AM
2 restaurants
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Barbecue grills
Private picnics
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's pool
Childcare in room (surcharge)
Children's menu
What to do
Hot springs
Bicycle tour information
Bicycle rentals nearby
Hiking/biking trails nearby
Horse riding nearby
Kayaking nearby
Water skiing nearby
Scooter/moped rentals nearby
Skydiving nearby
Ziplining nearby
Winery tours nearby
Working away
Business center
Meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Romance packages
Facilities
2 buildings/towers
Built in 1897
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Fireplace in lobby
Television in common areas
Piano
3 outdoor pools
An indoor pool
Spa services
Hot tub
Sauna
Steam room
Banquet hall
Outdoor furniture
Victorian architecture
Accessibility
Wheelchair accessible
Braille/raised signage
Room amenities
Be entertained
LCD television
Premium digital channels
Home comfort
Air conditioning and heating
Fan
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Designer toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Champagne service
Refrigerator
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with a sauna. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.
Private bath/onsen services include an outdoor private bath (in communal space) and an indoor private bath (in communal space). Public bath/onsen services include an outdoor public bath (no minerals). There are 4 hot springs open between 7:00 AM and 10:00 PM.
Dining
Duke's Restaurant - This poolside restaurant serves breakfast, brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Duke's Bar - This bar serves light fare only. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately NZD 30 to 35 for adults, and NZD 15 to 15 for children
Area shuttle service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for NZD 30 per day
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the spa without adult supervision
Hot springs access available from 7:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Also known as
Hotel Princes Gate
Princes Gate Hotel
Princes Gate Hotel Rotorua
Princes Gate Rotorua
Princes Gate
Prince's Gate Hotel Rotorua
Prince's Gate Rotorua
Prince's Gate
Prince's Gate Hotel Hotel
Prince's Gate Hotel Rotorua
Prince's Gate Hotel Hotel Rotorua
Frequently asked questions
Does Prince's Gate Hotel offer free cancellation for a full refund?
Yes, Prince's Gate Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Prince's Gate Hotel?
Yes, there are 3 outdoor pools, an indoor pool, and a children's pool.
Are pets allowed at Prince's Gate Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Prince's Gate Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Prince's Gate Hotel?
Check-in start time: 2:00 PM; Check-in end time: 10:00 AM. Check-out time is 10 AM.
What is there to do at Prince's Gate Hotel and nearby?
Have fun with nearby activities like cycling, boat tours, and fishing. Additional recreation onsite includes hot springs. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Prince's Gate Hotel also has 3 outdoor pools, a sauna, and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Prince's Gate Hotel?
Yes, there are 2 onsite restaurants, featuring alfresco dining and pool views.
What's the area around Prince's Gate Hotel like?
Prince's Gate Hotel is in Inner City, a short 1-minute walk from Government Gardens and 3 minutes' walk from Tamaki Maori Village. Travelers say the area is walkable and good for shopping.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
9.2
Location
9.0
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently great with many items to choose from. (20 reviews)
Parking was plentiful and free, with some reviewers noting it was a convenient location near the park. (7 reviews)
The property's hot pools and geothermal pools were a highlight, with many guests enjoying their relaxing and rejuvenating experience. (20 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Restaurant
Bathroom
Breakfast
Bar
Bed
Building
Food
Reviews
Verified
10/10 Exceptional
Apr 6, 2026
We loved our stay in this gorgeous hotel. The room was quiet, the staff were amazing given we had no internet they provided a free breakfast for both of us. Thank you for a lovely stay, we will be back.
Barb
Barb, 2-night trip
Verified
10/10 Exceptional
Feb 10, 2026
Great location in interesting, unique & historic building!
Danilyn
Danilyn, 2-night trip
Verified
10/10 Exceptional
Apr 3, 2026
The Hotel was beautiful and the decor in the rooms was lovely. The staff was friendly and very attentive. Overall the room was clean but The bathrooms in the rooms could use an upgrade and the property also needs upgrading.
Lorri
Lorri, 2-night trip
Verified
10/10 Exceptional
Dec 7, 2025
Hotel is very nice, very clean and comfortable plus the location is perfect!
michelle
michelle, 3-night trip
Verified
8/10 Very good
Jan 28, 2026
Loved the history of the hotel and the public areas were lovely. Enjoyed the view from the veranda and drinks on the veranda
Natalie
Natalie, 2-night trip
Verified
10/10 Exceptional
Jan 24, 2026
À unique stay; very comfortable,
David
David, 2-night trip
Verified
10/10 Exceptional
Feb 17, 2026
For us great location, easy walking to many pubs and restaurants. Clean and well running rooms. Friendly staff
Jeff
Jeff, 5-night trip
Verified
10/10 Exceptional
Feb 9, 2026
Lovely large room with quite opulent furnishing. Bathroom could do with an upgrade though. Very friendly staff.
Carol
Carol, 2-night trip
Verified
10/10 Exceptional
Dec 19, 2025
Cute room, kind staff
Natalie
Natalie, 1-night trip
Verified
10/10 Exceptional
Jan 20, 2026
Delightfully old school and quaint right next to the beautiful garden. Nice to see a hotel with some character and not another cookie-cutter modern trash. I would totally recommend to anyone, and it's walking distance to welcome center as well as restaurants.
Emre
Emre, 2-night trip
Verified
8/10 Very good
Dec 3, 2025
Nice older accommodations and great staff . . . enjoyed the old world feeling
James
James, 2-night trip
Verified
10/10 Exceptional
Sep 24, 2025
Breakfast was great and the staff were commendable. Hotel was clean and was well managed.
Donovan Micah
Donovan Micah, 2-night trip
Verified
10/10 Exceptional
Sep 27, 2025
Lovely room and amenities in a great location!
Cynthia
Cynthia, 1-night trip
Verified
10/10 Exceptional
Nov 15, 2025
Great staff!! Room was huge and comfy! Everyone was helpful and super friendly! We loved our stay!
Gregory
Gregory, 3-night trip
Verified
8/10 Very good
Jun 27, 2025
The hotel is in a great location and the staff is very friendly!
Pofen
Pofen, 1-night trip
Verified
10/10 Exceptional
Jun 19, 2025
Great location & beautiful rooms
Rebecca
Rebecca, 3-night trip
Verified
10/10 Exceptional
Jan 30, 2026
Spacious clean room. Quiet. The receptionist, Sandeep was so helpful and a very kind person.
Martin
Martin, 2-night trip
Verified
10/10 Exceptional
Aug 27, 2025
Near the park and visitors center with easy access to everything.
Matthew
Matthew, 2-night trip
Verified
8/10 Very good
Sep 19, 2025
property was spacious
clean and net our requirements
booking in staff were helpful
Mike
Mike, 1-night trip
Verified
8/10 Very good
Feb 20, 2025
Great old hotel, nice meal in restaurant.
Paul
Paul, 1-night trip
Verified
10/10 Exceptional
Jun 1, 2025
Our suite was beautiful and very comfortable! This hotel is so charming and the staff are very friendly and welcoming.
Diana
Diana, 3-night trip
Verified
10/10 Exceptional
May 24, 2025
A nice historic hotel
Nice hotel with a convenient central location. It is an historic hotel with an old world vibe.
Anthony
Anthony, 2-night trip
Verified
10/10 Exceptional
Feb 20, 2025
Lovely very well maintained historic hotel. Great geothermal pool.
Tamara
Tamara, 2-night trip
Verified
8/10 Very good
Jan 8, 2026
We really appreciated the historic value of this property. The story of the hotel is fascinating! The location was also central with easy walking access to cafes, restaurants, and the lakefront. The hotel staff were kind. We used Prince’s Gate as our launching point in Rotorua for three days to experience the volcanic areas of NZ. This included a sea plane flight with Volcanic Air, a visit to the free foot baths nearby the hotel, a drive to see Mt Doom in Tongariru National Park, and walks through wai o taupo and waimangu. The Prince’s Gate served as a good centralized location. We also appreciates the free parking right around the corner from the hotel.