352/430 Phra Tam Nak Soi 6, Moo 12, Nongprue, Banglamung, Pattaya, Chonburi, 20150
What's nearby
Dongtan Beach - 5 min walk
Jomtien Beach - 3 min drive
Walking Street - 5 min drive
Pattaya Beach - 6 min drive
Central Pattaya - 7 min drive
Getting around
Utapao (UTP-Utapao Intl.) - 52 min drive
Suvarnabhumi Intl. Airport (BKK) - 106 min drive
Don Mueang Intl. Airport (DMK) - 137 min drive
Pattaya Tai Station - 14 min drive
Pattaya Station - 19 min drive
Sattahip Ban Huai Kwang Station - 25 min drive
Restaurants
Dom Pizza - 5 min walk
King Of Coffee Pratamnak - 6 min walk
Cajun Life Café - 3 min walk
Kwan restarant - 8 min walk
The Heritage Pattaya Beach Resort & Spa - 10 min walk
About this property
The Sanctuary Resort Pattaya, BW Signature Collection
The Sanctuary Resort Pattaya, BW Signature Collection puts you just a 5-minute drive from Walking Street and Dongtan Beach. Guests can indulge in Thai massages, and Oceana Restaurant, one of 2 restaurants, serves breakfast. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a fitness center. Fellow travelers love the helpful staff.
Languages
English, German, Russian, Spanish, Thai
At a glance
Hotel size
165 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free covered onsite self parking
Free covered onsite extended parking
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Desk chair
Electrical adapters/chargers
Food and drink
Free bottled water
Dining table
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Guidebooks/recommendations
Local maps
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages and massages.
Dining
Oceana Restaurant - This restaurant serves breakfast only.
Rooftop Bar & Restaurant - This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately THB 350 for adults and THB 175 for children
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
The Sanctuary Phratamnak Pattaya
The Sanctuary Phratamnuk Pattaya
The Sanctuary Resort Pattaya BW Signature Collection
The Sanctuary Resort Pattaya, BW Signature Collection Hotel
The Sanctuary Resort Pattaya, BW Signature Collection Pattaya
Frequently asked questions
Is there a pool at The Sanctuary Resort Pattaya, BW Signature Collection?
Yes, there's an outdoor pool.
Are pets allowed at The Sanctuary Resort Pattaya, BW Signature Collection?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Sanctuary Resort Pattaya, BW Signature Collection?
Yes, there's free self and extended parking.
What are the check-in and check-out times at The Sanctuary Resort Pattaya, BW Signature Collection?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at The Sanctuary Resort Pattaya, BW Signature Collection and nearby?
The Sanctuary Resort Pattaya, BW Signature Collection has an outdoor pool and a fitness center, as well as spa services.
Are there restaurants at or near The Sanctuary Resort Pattaya, BW Signature Collection?
Yes, there are 2 onsite restaurants, featuring ocean views and poolside dining.
Does The Sanctuary Resort Pattaya, BW Signature Collection have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Sanctuary Resort Pattaya, BW Signature Collection like?
The Sanctuary Resort Pattaya, BW Signature Collection is a short 5-minute walk from Dongtan Beach and 2 minutes' walk from Phra Tamnak Beach.
The Sanctuary Resort Pattaya, BW Signature Collection Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 20, 2024
Jens
Jens, 4-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 29, 2024
Narendra
Narendra, 2-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
Sep 2, 2024
Felipe
Felipe, 2-night trip
Verified Hoteles.com guest review
8/10 Very Good
Aug 30, 2024
For the rate paid the stay at The Sanctuary was excellent, staff were very friendly and helpful, good location.
Only small negatives were general upkeep, for example cleaning the elevator windows, and especially electical outlets in the room, most were so worn they would not work with a phone charger.
Overall an enjoyable stay and would recommend.
Stephen
Stephen, 2-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
Aug 27, 2024
Amazing very friendly staff and perfect room
Kishan
Kishan, 3-night trip with friends
Verified Hoteles.com guest review
8/10 Very Good
Aug 26, 2024
Jeffrey
Jeffrey, 5-night trip
Verified Hoteles.com guest review
8/10 Very Good
Aug 15, 2024
Its rating is 5 star but overall it stretching poor 4 start.
Kakhaber
Kakhaber, 9-night trip
Verified Expedia guest review
8/10 Very Good
Aug 10, 2024
Very nice roof top pool. But wifi in my room was terrible.
Bengt
Bengt, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 4, 2024
After 10 years living in pattaya City. Still use only this particular hotel every time visiting pattaya City. Can't go wrong with location and service and overall its 10/10 for the money
EDWARD
EDWARD, 1-night trip with friends
Verified Expedia guest review
6/10 Good
Jul 19, 2024
It was a beautiful hotel. Lovely room. However, the lobby and restaurant was way too hot. Very uncomfortable to sit there.
Adrienne
Adrienne, 4-night trip
Verified Hoteles.com guest review
6/10 Good
Jul 10, 2024
Its in a good area close to the beach
Craig
Craig, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 24, 2024
Great facility, great staff
Christopher
Christopher, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 6, 2024
There are no any problems with this hotel at all. Friendly staff, everyday cleaning, on the beach, stores around, taxi.
Marat
Marat, 10-night trip
Verified Expedia guest review
8/10 Very Good
May 5, 2024
This hotel is a four star not 5, although it is nice, the breakfast was very basic and not really catered well for english but then again it is in thailand so i guess you cant really moan at that. The reception staff were excellent and extremely helpful but the staff in the roof bar were very slow and it took ten mins just to get a drink despite being relatively quiet. Food on the roof top was nice but expect to wait fourty mins for it.
I would definitely stay there again despite its little downfalls.
Tyron
Tyron, 10-night family trip
Verified Expedia guest review
8/10 Very Good
May 2, 2024
Nice resort. Very clean.
Jeffrey
Jeffrey, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 1, 2024
Really enjoyed our stay at The Sanctuary. Boutique style hotel with beautiful rooms and stunning rooftop pool. Handy location
david
david, 2-night romance trip
Verified Expedia guest review
6/10 Good
Mar 26, 2024
A decent if slightly tired hotel.
Positives: 1. Pratumnak is away from the mayhem of Pattaya but close enough to get there if that’s for you. Nice quiet area, good restaurants and cafes. 2. Located very close (1 min) to the beach (and it’s a nice beach). 3. Rooftop pool area is good, pool though not large is big enough and always beds available. 4. Beautiful Yamaha Baby Grand in lobby and nice aquariums (2) with small sharks swimming during breakfast.
Negatives: 1. The hotel is VERY tired and in need of refurbishment. Almost moved inside an hour of being in the room. Not 5 star, probably struggles for 4 stars. For example, constant problems with the lifts not working, decor in rooms is old, bathroom fittings worn and a few chipped tiles etc….Just felt all a bit tired. 2. Breakfast - standard omelette took 20 mins to cook! Was tasty but 20 mins??!! 2nd day went out for breakfast locally (much better). Sea view? Erm…well yep from the pool. From the rooms it’s miles off and across some ugly barren ground first. (3) 1000thb deposit taken against your plastic room key!!!! Not that you’d keep it but what a cheap “trick”. Very silly.
Close enough to walk or short Bolt to Jomtien. Good bars locally though better in Jomtien. Overall - very average - much better options locally.
Mark
Mark, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Mar 4, 2024
Norak
Norak, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Mar 4, 2024
Great hotel but
Breakfast not very good
Not enough beds by pool
Perry
Perry, 15-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Mar 3, 2024
Great location, friendly staff, very clean had to extend my stay due to great service
Norak
Norak, 2-night trip
Verified Hoteles.com guest review
8/10 Very Good
Feb 8, 2024
Everything was great but bathroom did have some molding and rust in and near sink area .
Jade
Jade, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jan 30, 2024
David
David, 4-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jan 28, 2024
Paul
Paul, 10-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Dec 25, 2023
Highly recommend. Friendly staff. Clean. Modern. Close to beach and nice restaurants. Peaceful restful sleep