Near Hoan Kiem Lake, PARKROYAL Serviced Suites Hanoi offers upscale comfort. Indulge in the sauna or steam room, relax at the poolside bar or enjoy a meal at the restaurant. With high-speed WiFi and an indoor pool with sun loungers, this aparthotel is perfect for those seeking relaxation.
67 Trich Sai Street, Tay Ho Ward, Tay Ho District, Hanoi, 10000
What's nearby
West Lake - 2 min walk - 0.2 km
Embassy of Japan - 18 min walk - 1.6 km
Van Phuc Diplomatic Corps - 18 min walk - 1.6 km
Lotte Center Hanoi - 3 min drive - 1.9 km
Ho Chi Minh Mausoleum - 5 min drive - 3.0 km
Getting around
Noi Bai Intl. Airport (HAN) - 30 min drive
Hanoi Long Bien Station - 15 min drive
Hanoi Railway Station - 16 min drive
Ga Thuong Tin Station - 20 min drive
Airport shuttle (surcharge)
Restaurants
Bia Hoi Samurai - 3 min walk
Ốc Gao Tây Hồ - 3 min walk
Cafe Camy - 4 min walk
Phê La Trích Sài - 6 min walk
Cộng Caphe Trích Sài - 1 min walk
About this property
PARKROYAL Serviced Suites Hanoi
At PARKROYAL Serviced Suites Hanoi, you'll be within a 10-minute drive of Hoan Kiem Lake and West Lake. After taking a dip in one of the 2 indoor pools, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A poolside bar and a fitness center are other highlights, and apartments offer conveniences like kitchenettes and washers/dryers.
At a glance
DONE
Property size
122 apartments
Arranged over 12 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Children aged 5 and younger eat free breakfast
No cribs (infant beds)
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired internet access in rooms
LOCAL_PARKING
Parking
Free covered onsite self parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
VPN_KEY
Other information
Designated smoking areas
Property amenities
Pool/Spa
2 indoor pools
Sun loungers
Umbrellas
Sauna
Steam room
Lifeguards on site
Internet
Free WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices)
Parking and transportation
Free covered self parking on site
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Family friendly
Children stay free (see details)
Children's pool
Kitchenette
Refrigerator
Stovetop
Microwave
Espresso maker
Coffee/tea maker
Paper towels
Cookware/dishes/utensils
Toaster
Cleaning supplies
Dining
Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: VND 284000 for adults and VND 173000 for children
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
Dining table
Stocked minibar (select free items)
Coffee/tea in a common area
Couples dining
Bedrooms
Bed sheets provided
Bathrooms
Shower
Rainfall showerhead
Soap
Shampoo
Toilet paper
Free toiletries
Slippers
Towels provided
Toothbrush and toothpaste
Bathrobes
Living spaces
Dining room
Sitting area
Entertainment
49-inch Smart TV with cable service
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry facilities
Work spaces
3 meeting rooms
Laptop workspace
Conference space (12379 square feet)
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Hardwood flooring in room
No elevators
Designated smoking areas
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Guidebooks/recommendations
Electrical adapters/chargers
Iron/ironing board
Phone
Luggage storage
Blackout drapes/curtains
Location highlights
In the business district
In the entertainment district
Near a hospital
Near outlet shopping
Things to do
Fitness center
Cooking classes on site
Boat tours nearby
Bicycle rentals nearby
Fishing nearby
Safety features
Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
First aid kit
Security system
General
122 rooms
12 floors
1 building
Individually decorated
Individually furnished
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately VND 284000 for adults and VND 173000 for children
Airport shuttle service is offered for an extra charge of VND 1000000 per vehicle (one-way, maximum occupancy 4)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Airport shuttle service for children up to age 11 costs VND 1000000 (one-way)
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 9:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Host has indicated there is a carbon monoxide detector on the property.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Also known as
PARKROYAL Serviced Suites Hanoi Hanoi
PARKROYAL Serviced Suites Hanoi Aparthotel
PARKROYAL Serviced Suites Hanoi Aparthotel Hanoi
Frequently asked questions
Does PARKROYAL Serviced Suites Hanoi offer free cancellation for a full refund?
Yes, PARKROYAL Serviced Suites Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at PARKROYAL Serviced Suites Hanoi?
Yes, there are 2 indoor pools and a children's pool. Guests have pool access from 6:00 AM to 9:00 PM.
Are pets allowed at PARKROYAL Serviced Suites Hanoi?
Sorry, pets aren't allowed.
Is parking offered on site at PARKROYAL Serviced Suites Hanoi?
Yes, there's free self parking.
Is airport shuttle service offered by PARKROYAL Serviced Suites Hanoi?
Yes, an airport shuttle is available. The charge is VND 1000000 per vehicle one-way.
What are the check-in and check-out times at PARKROYAL Serviced Suites Hanoi?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at PARKROYAL Serviced Suites Hanoi and nearby?
Have fun with nearby activities like cycling, boat tours, and fishing. Go for a swim in one of the 2 indoor swimming pools or use the aparthotel's other amenities, which include a sauna and a steam room.
Are there restaurants at or near PARKROYAL Serviced Suites Hanoi?
Yes, there's an onsite restaurant.
Does PARKROYAL Serviced Suites Hanoi have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.
What's the area around PARKROYAL Serviced Suites Hanoi like?
PARKROYAL Serviced Suites Hanoi is a short 11-minute walk from West Lake and 19 minutes' walk from Embassy of Japan.
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Reviews
PARKROYAL Serviced Suites Hanoi Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
10
Amenities
10
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jan 27, 2026
Wonderful. Food was amazing. Staff were great
Christopher
Christopher, 1-night trip
Verified
10/10 Exceptional
Mar 3, 2026
Beautiful hotel, very comfortable bed, strong water pressure. It was nice to have a dining table to sit at. If you need a washer/dryer, then there’s one there!
Austin
Austin, 2-night trip
Verified
10/10 Exceptional
Nov 16, 2025
Love this place, I highly recommend this place. Front desk can speak English well maintained and very clean facility.
Ophelia
Ophelia, 2-night trip
Verified
10/10 Exceptional
Nov 30, 2025
The room was very clean and tidy and well presented.
Christopher
Christopher, 3-night trip
Verified
10/10 Exceptional
Oct 31, 2025
i love location. it is close to every thing. the pool is great. room is clean. staff is friendly. i live it
thanh
thanh, 2-night trip
Verified
8/10 Very good
Nov 1, 2025
Nice and clean
Big apartment,
Staff were really good
Location perfect for us
Just a shame about the v loud music on the Wednesday evening when trying to put the kids to sleep (the staff did what they could but couldn’t do much about it unfortunately - but they are trying).
Will stay again if they sort this music issue out.
Stuart Alexander Charles
Stuart Alexander Charles, 5-night trip
Verified
8/10 Very good
Jan 21, 2026
Everything was all satiafactory except the noise from outside at the river view room. The window wasn't soundproof at all. However, they acknowledged this issue and preparing to change to soundproof.
I hope to stay in this hotel in the next visit.
MYOUNGHWAN
MYOUNGHWAN, 1-night trip
Verified
10/10 Exceptional
May 11, 2026
We loved this hotel. The staff we friendly and attentive, and the property was new, modern and clean. The attached restaurant, Cilantro, was delicious and the location was in a quieter area across from the lake but still a cheap and short Grab trip to the Old Quarter. We will be heading back to Hanoi in a few months and plan to stay here again.
Sue
Sue, 1-night trip
Verified
10/10 Exceptional
Jan 1, 2026
Great place
Edgar
Edgar, 2-night trip
Verified
10/10 Exceptional
Nov 18, 2025
Great place!
Keshava Kumar
Keshava Kumar, 2-night trip
Verified
10/10 Exceptional
Nov 20, 2025
This is a very good Hotel the room has all the comforts of home the breakfast is great and the staff are exceptional
Geoffrey
Geoffrey, 2-night trip
Verified
10/10 Exceptional
Oct 5, 2025
We booked at the last minute and it was a great experience
Neil
Neil, 1-night trip
Verified
8/10 Very good
Feb 5, 2026
All was decent.
Brakefast was also decent.
but it seemed a little unattended.
Stations were often left empty
Coffee machine often not at its best condition
Chang Hyun
Chang Hyun, 3-night trip
Verified
10/10 Exceptional
Nov 21, 2025
An absolutely amazing place to stay.
The staff were always friendly, courteous and smiling.
The rooms are very large and accommodating with everything you need for your day to day life i.e. washing machine dryer and bottled water.
It is located on the southern side of the lake which is beautiful to walk daily and meet the smiling locals or to stop for food and beers.
Will definitely stay there again when back in Hanoi in a few months time. 10/10 amazing
Paul
Paul, 5-night trip
Verified
10/10 Exceptional
Nov 22, 2025
HYGIENE AND CLEAN
Teresa
Teresa, 3-night trip
Verified
10/10 Exceptional
Apr 28, 2026
Love this place, the location, the size of the room etc.
Sang Kyu
Sang Kyu, 1-night trip
Verified
10/10 Exceptional
Apr 6, 2026
Godt hotel. God fitness. Godt værelse. Søde folk. Fin placering.
Pool ok, men ikke udendørs.
Morgenmaden lidt ufuldstændig og relativt dyr.