arrived at the hotel, no clear signs to get into the hotel, eventually found the entrance to find a member of staff walked into the reception to find boxes everywhere looked unfinished and not open, Was checked in and given a room key went to the room the walking distance was unsuitable for part of our party so was moved rooms to a much smaller more unsuitable for his needs but closer and less steps, was noisy in the room due to poor glazing nothing hotel could of done about it as it’s a listed building, went for dinner in the on-site restaurant to find hardly anyone there more staff then customers, staff were just wandering or standing around looking lost, looked at the menu but decided to go somewhere else as the menu was way over priced for the area and went down for breakfast to find a flushed member of staff no one was around that should be