Experience the vibrant spirit of Plaza Poblana, located near Fort Loreto and Michin Puebla Aquarium. Enjoy a family breakfast at La Cocina Poblana, unwind on the sun-kissed terrace or shop on site while connecting to in-room WiFi. Helpful staff have left a lasting impression on previous guests.
Boulevard Norte No. 4212, Col. Las Cuartillas, Puebla, PUE, 72050
What's nearby
FINSA - 7 min drive - 6.8 km
Cuauhtemoc Stadium - 7 min drive - 6.0 km
Galerías Serdán - 8 min drive - 3.0 km
Zona Histórica de los Fuertes - 8 min drive - 3.0 km
Fort Loreto - 9 min drive - 3.4 km
Getting around
Puebla Intl. Airport (PBC) - 34 min drive
Puebla–Cholula Tourist Train Terminal - 28 min walk
Restaurants
Tortas - 6 min walk
Ruta Café - 10 min walk
Rincón Poblano - 6 min walk
Taqueria "El Viejon - 10 min walk
La Choza del Marisco - 4 min walk
About this property
Plaza Poblana
When you stay at Plaza Poblana, you'll be within a 10-minute drive of Puebla Convention Center and Michin Puebla Aquarium. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out La Cocina Poblana, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other features include a snack bar/deli and a terrace. Fellow travelers like the helpful staff.
At a glance
DONE
Hotel size
182 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Smoking rooms only, restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free secured, covered onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–11:30 AM
Restaurant
Bar/lounge
Room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's menu
What to do
Shopping
Working away
Business center
Meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2004
ATM/banking
Safe-deposit box at front desk
Terrace
Banquet hall
Reception hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
32-inch LED TV
Cable TV channels
Sleep well
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
La Cocina Poblana - This family restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
EL POTRO - This bar overlooks the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately MXN 170 for adults and MXN 100 for children
Pets
Service animals exempt from fees
Pet deposit: MXN 265.00 per day
Pets are allowed for an extra charge of MXN 265.00 per pet, per day
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Plaza Poblana
Hotel Plaza Poblana Puebla
Plaza Poblana
Plaza Poblana Puebla
Plaza Poblana Hotel
Plaza Poblana Puebla
Plaza Poblana Hotel Puebla
Frequently asked questions
Does Plaza Poblana offer free cancellation for a full refund?
Yes, Plaza Poblana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Plaza Poblana?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of MXN 265.00 per pet, per day, and there's also a deposit of MXN 265.00 per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Plaza Poblana?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Plaza Poblana?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Plaza Poblana and nearby?
Recommended spots to visit include Fort Loreto (2.2 mi) and Puebla Convention Center (2.7 mi), along with Michin Puebla Aquarium (3 mi) and Cuauhtemoc Stadium (3.4 mi).
Are there restaurants at or near Plaza Poblana?
Yes, La Cocina Poblana offers alfresco dining, Mexican cuisine, and pool views.
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Reviews
Plaza Poblana Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
6.8
Location
8.4
Staff & service
8.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Nov 10, 2025
great facility, affordable and breakfast buffet is amazing
Luis A
Luis A, 1-night trip
Verified
10/10 Exceptional
Jan 22, 2026
The staff very courteous, service room was excellent
Alma Linda
Alma Linda, 7-night trip
Verified
10/10 Exceptional
Oct 24, 2024
My stay in this beautiful hotel is a must every trip i make, staff serves is the best.. Would definitely high recommend.
Araceli
Araceli, 1-night trip
Verified
10/10 Exceptional
Jul 28, 2025
All the personnel was superb. The hotel itself is beautifully decorated and has a unique view.
Alma
Alma, 1-night trip
Verified
10/10 Exceptional
Nov 14, 2024
Very clean and cozy place
Anna
Anna, 1-night trip
Verified
10/10 Exceptional
Feb 17, 2026
Its a beautiful hotel to stay in, beautiful staff, very nice customer service, magnificently clean every time i stay i enjoy the relaxation of this location. Highly recommended 5 stars for me!!
Araceli
Araceli, 1-night trip
Verified
10/10 Exceptional
Aug 20, 2025
I love it my stay there and I would recommend 100%percent
Daniel
Daniel, 1-night trip
Verified
10/10 Exceptional
Jan 21, 2026
Habitacion
joao
joao, 3-night trip
Verified
10/10 Exceptional
Jul 20, 2025
Always great place to stay. Whenever I stay in Puebla this is my go to place. Conveniently located next to CAPU.
Nereo
Nereo, 1-night trip
Verified
8/10 Very good
Nov 16, 2025
Excelente
Jaquelin
Jaquelin, 1-night trip
Verified
10/10 Exceptional
Feb 1, 2025
Very clean and beautiful nice staff,.
Araceli
Araceli, 1-night trip
Verified
10/10 Exceptional
Dec 8, 2025
Room condition
Alejandro
Alejandro, 1-night trip
Verified
10/10 Exceptional
Aug 19, 2025
I have stayed her multiple times and the service, quality, and staff are always the same. This is my go to hotel when I need to stay at a hotel in the area. The staff are always friendly, helpful and provide excellent service. The hotel is always clean and what I expect as a guest. I have never had a complaint when staying at the hotel. The times I have eaten at the restaurant has always been a great experience as well. The food has been delicious and a good variety.
Ana
Ana, 1-night trip
Verified
6/10 Good
Jul 6, 2025
I like that is very close to the main bus station in Puebla, but the room I got, looked more like a motel roon than a hotel room to be honest. The towels looked like they seen better days.
Jose
Jose, 1-night trip
Verified
10/10 Exceptional
Apr 10, 2025
Very well
Jose
Jose, 2-night trip
Verified
2/10 Poor
Aug 12, 2024
Very unsafe, it had bed bugs in the room
Bernabe
Bernabe, 1-night trip
Verified
10/10 Exceptional
Feb 15, 2024
The attendant was a very pleasant lady , as the rest of the crew. I will be back again
Fidia
Fidia, 1-night trip
Verified
10/10 Exceptional
Oct 25, 2024
good
Saul
Saul, 1-night trip
Verified
10/10 Exceptional
Apr 23, 2024
Evertingh
Miguel
Miguel, 1-night trip
Verified
8/10 Very good
Apr 9, 2025
In a not safe area.
minhao
minhao, 1-night trip
Verified
8/10 Very good
Sep 21, 2024
I got there late at night and left early in the morning.
Eloy
Eloy, 1-night trip
Verified
4/10 Fair
Oct 6, 2025
Bed sheets had hair from previous customers.
Smoke alarm in the hallway was beeping all night and no one changed the batteries.
Drainage at the shower was clogged preventing water to flow and flooding the shower fllor.
Alfredo
Alfredo, 1-night trip
Verified
6/10 Good
Nov 20, 2024
Bed not comfortable. Hotel did not look as good as the pictures
Charlotte
Charlotte, 7-night trip
Verified
8/10 Very good
Jul 12, 2024
Water never got fully hot. Luke warm at best. They have a bell hop and are accommodating but the water issue and the sheets were very stiff.