The hotel is located 10 minutes walk from Bangla road so a very good location. The hotel is really big with an outdoor swimming pool and lounges, breakfast/restaurant, spa and few other things.
Staff were helpful and friendly. The room was cosy and bed was comfortable.
The only problem is that when we checked in, we were asked to pay 3000 baht as deposit which is normal and I usually pay with card, however they only took cash. Luckily, my friend had the 3000 baht in cash.
They also advised no guests allowed into the hotel unless 1500 baht was paid. One of my friends visited Phuket similar time but couldn't come into the hotel unless I paid 1500 baht so we just visited my friend at their hotel instead. So just be prepared and have cash ready. Breakfast was really good, good variety of options and it was like a buffet style and started at 6.30 to 10.30am. The WiFi had its moments, sometimes very slow and sometimes worked better.
If you get the city view, you can see the bars and restaurants behind the hotel all lit up but can be quite noisy if you are a light sleeper. The bathroom, had little insects that you can randomly spot walking around.
Overall, a good experience but confused as to why they charge for guests if you paid for the room, should be allowed to have friends around for drinks or relaxing on the balcony.
Lots of shops and markets nearby.