This hotel has a lot of potential…..the location is excellent, both in terms of short walk to heart of Salisbury, & also lovely riverside location. However, I have to agree with many previous comments, that it needs so much updating…..tatty decor, ripped dining chairs with stuffing visibly coming out, broken shower shelf, rickety toilet roll & towel holders, towels with holes in etc etc. the staff on reception were ok but not exactly welcoming, except for the lady who checked us out who was very nice. However the staff in the restaurant were lovely & helpful, & the food was also very good, both breakfast & dinner.
I’m sure a lot of the maintenance issues are hindered by lack of funds these days….the hospitality industry is still trying to recover after covid…..however, with this in mind, why were the public area radiators on absolute full blast???…..it was very hot weather for our 2 night stay, & the dining room windows & doors were all opened, yet the radiators were red hot…..such waste!
I dint rate this hotel 4 stars, but it could be worth some work put in. I wouldn’t return as it stands presently.