Very disappointing experience – not worth the price.
When paying €800–€1,600 per night, I expect at the very least to have access to a sunbed by the pool or at the beach. Unfortunately, this was not the case at Monte Mulini.
Sunbeds are also rented to outside visitors, while hotel guests are left without one. If you want to secure a sunbed, you basically have to get up at 7:00 in the morning and reserve it with a towel. Even worse, some guests seem to receive preferential treatment, with staff reserving sunbeds for them. We found some of the staff unfriendly and not very professional, which is simply unacceptable for a hotel in this price category.
The breakfast was very good and definitely one of the positive aspects of our stay. However, apart from that, the hotel itself feels rather old and dated, especially considering the very high room rates.
For €800–€1,600 per night, I expect a completely different level of service and guest experience.
No, thank you. We will not return to Monte Mulini.