Escape to Alma de Zorro, where tranquility meets excitement. Relax by the outdoor pool or explore nearby Lake Bacalar with free in-room WiFi and convenient self parking.
Polytechnic University of Bacalar - 3 min drive - 1.4 km
Laguna Bacalar Ecological Park - 3 min drive - 1.8 km
Ecopark Bacalar - 3 min drive - 1.8 km
Fort of San Felipe - 4 min drive - 2.5 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive
Corozal (CZH) - 53 min drive
Restaurants
asadero el establo - 13 min walk
Las Miches De La 1 - 3 min drive
Marisqueria El Taco Loco - 3 min walk
6 hermanos - 3 min drive
Xoloitzcuintle Bacalar - 3 min drive
About this property
Alma de Zorro
Alma de Zorro puts you just a 5-minute drive from Lake Bacalar and Laguna Bacalar Ecological Park. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Also, Fort of San Felipe and Cenote Negro are just a 5-minute drive away.
At a glance
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Hotel size
14 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Services
24-hour front desk
Facilities
An outdoor pool
Accessibility
Smooth flooring in room
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Sleep well
Hypo-allergenic bedding
Bed sheets provided
What to enjoy
Balcony
Freshen up
Rainfall showerhead
Shower only
Hair dryer
Towels
Stay connected
Free WiFi (speed of 50+ Mbps)
More
Daily housekeeping
In-room safe
Fees & policies
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit, and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
Alma de Zorro Hotel
Alma de Zorro Bacalar
Alma de Zorro Hotel Bacalar
Frequently asked questions
Does Alma de Zorro offer free cancellation for a full refund?
Yes, Alma de Zorro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Alma de Zorro?
Yes, there's an outdoor pool.
Are pets allowed at Alma de Zorro?
Sorry, pets aren't allowed.
Is parking offered on site at Alma de Zorro?
Yes, there's free self parking.
What are the check-in and check-out times at Alma de Zorro?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Alma de Zorro and nearby?
Alma de Zorro has an outdoor pool.
Does Alma de Zorro have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Alma de Zorro like?
Alma de Zorro is a short 9-minute walk from Lake Bacalar and 19 minutes' walk from Laguna Bacalar Ecological Park.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.4
Amenities
8.8
Staff & service
8.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jun 26, 2023
It was a wonderful experience, very attentive staff, love the contact with nature that the property has to offer.
jacqueline
jacqueline, 1-night trip
Verified
10/10 Exceptional
Feb 15, 2024
Everything was excellent!
Andres
Andres, 1-night trip
Verified
10/10 Exceptional
Jul 15, 2025
Excelente
Karla
Karla, 1-night trip
Verified
8/10 Very good
Aug 5, 2025
We stayed for one night, everything was clean. AC worked just fine, the only thing was the water in the shower it never came out hot just somewhat warm. Overall a safe and quiet stay
Fernando
Fernando, 1-night trip
Verified
8/10 Very good
Aug 4, 2025
The beds need a little upgrade
Alex
Alex, 2-night trip
Verified
6/10 Good
Aug 12, 2024
Room service and water pressure was very poor.
The visibility to turn to the Hotel was very poor.
Sheny
Sheny, 2-night trip
Verified
6/10 Good
Dec 20, 2023
This hotel was pleasant. Far out of town and transport in Bacalar is limited which makes it tricky at times. Service was average (didn’t get shown room or ammenities etc). Ok for price
Millie
Millie, 2-night trip
Verified
8/10 Very good
Nov 18, 2024
There are some very dirty dogs ....
Jorge
Jorge, 4-night trip
Verified
8/10 Very good
Apr 9, 2024
The route is not paved, there no access to the lake on that street
Federico
Federico, 2-night trip
Verified
10/10 Exceptional
Apr 29, 2026
The staff was super helpful and friendly. They were more than happy to give recommendations on places to eat and things to do. The room was comfortable with nice bedding comfortable mattress and well working WiFi and air conditioning. You could also see the lagoon from our balcony and from the roof. The pool was well maintained and refreshing. They were in the process of expanding ( adding a restaurant/ bar and additional rooms. There was no noise from the construction while we were there for 3 nights.
Diana
Diana, 2-night trip
Verified
10/10 Exceptional
Mar 28, 2026
Habitación limpia y espaciosa
RAJIV
RAJIV, 1-night trip
Verified
10/10 Exceptional
Jan 31, 2026
Excelente servicio y bonitas instalaciones, cerca del centro.
Victor
Victor, 2-night trip
Verified
10/10 Exceptional
Jan 26, 2026
Muy buen hotel con personnel excepcional.
Uenuku
Uenuku, 2-night trip
Verified
8/10 Very good
Oct 29, 2025
Personnel très gentil et lieu tres mignon. Chambre double sont un peu restreinte en taille pour 2 adultes et 2 enfants, sinon tout s’est bien passé
Laurent
Laurent, 2-night trip
Verified
8/10 Very good
Oct 11, 2025
War alles in Ordnung
Armindo
Armindo, 1-night trip
Verified
8/10 Very good
Aug 10, 2025
Bra och praktiskt hotell, lite utanför kanske
Ett väldigt trevligt, litet mysigt och praktiskt hotell, enda problemet är att det ligger lite utanför själva staden
Joakim
Joakim, 2-night trip
Verified
8/10 Very good
Aug 1, 2025
Bueno pero tiene detalles
La habitación y en general hotel huele mucho a humedad y los moscos nos picaron solo del coche a la habitación, falta un cesto en la habitación. Esta súper oculto
Berenice
Berenice, 1-night trip
Verified
10/10 Exceptional
Jun 2, 2025
Muy buen lugar y muy amables las personas
Hector
Hector, 1-night trip
Verified
10/10 Exceptional
May 30, 2025
Un lugar agradable , se requiere coche para llegar .
DULCE ROCIO
DULCE ROCIO, 1-night trip
Verified
10/10 Exceptional
May 10, 2025
Muy bien agradable y excelente relacion calidad precio
Guadalupe Grisel
Guadalupe Grisel, 2-night trip
Verified
10/10 Exceptional
Apr 26, 2025
muy bonita las instalaciones, me hubiera gustado que estuviera mas señalizaciones para llegar mas fácil al hotel
Dulce Carolina
Dulce Carolina, 2-night trip
Verified
2/10 Poor
Feb 14, 2025
Me dijeron que las obras de al lado empezaban a las 7.30 de la mañana, que la piscina era muy pequeña y daba directamente a las habitaciones de abajo, por lo que no era muy buena, y que la vista desde su ventana daba directamente a una valla y a la casa de los vecinos. Tuvieron un problema con el agua que se solucionó y después tuvimos que volver a abrir la bomba ayer sobre las 11 de la noche y volvimos a preguntar al hotel por qué no tenían agua. Se quejaron de que tampoco había secador y de que la ruta para llegar era un camino de tierra con muchas piedras.
Romain
Romain, 2-night trip
Verified
8/10 Very good
Jan 7, 2025
Muy serviciales pero sin la capacidad de atender a mas personas
No tienen terminal bancaria por lo que solo puedes pagar en efectivo o transferencia
La entrada es feita. Mi carro sufrio .... Pero ya adentro del lugar esta bien
NAHIE LLI
NAHIE LLI, 1-night trip
Verified
8/10 Very good
Nov 27, 2024
El lugar es muy bueno pero está retirado del centro de bacalar