Located in downtown Vancouver, the Hyatt Vancouver Downtown Alberni offers a quiet escape with amenities like a library and coffee shop. Guests can relax at Orrin after sightseeing or enjoy fusion dishes at Carlino restaurant, where attentive staff ensures a comfortable stay.
VIP Access
Reviews
Loved by guests
9.6 out of 10, Loved by guests
Top-rated by travelersTop-rated by travelers
Popular amenities
Pet friendly
Parking available
Free WiFi
Main amenities (12)
Daily housekeeping
Near the beach
Restaurant and bar/lounge
Full-service spa
Outdoor pool
Breakfast available
Health club
Sauna
Steam room
Valet parking
Hot tub
24-hour room service
For families (6)
Free cribs/infant beds
Babysitting (surcharge)
Refrigerator
Connecting/adjoining rooms available
Separate bathtub and shower
Premium TV channels
The current price is $387
$387
$467 total
includes taxes & fees
May 28 - May 29
Why we love this property
Business meets bliss
This central hotel balances work and relaxation. It offers a business center for productivity and spa services with hot stone massages for unwinding.
Food fusion affair
Experience fusion cuisine at the restaurant, delight in cooked-to-order breakfast, or unwind at the bar or cafe. Culinary adventures await.
Vancouver Harbour Flight Centre (CXH) - 4 min drive
Vancouver Intl. Airport (YVR) - 30 min drive
Pitt Meadows, BC (YPK) - 52 min drive
Sechelt, BC (YHS-Sunshine Coast Regional) - 102 min drive
Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 29.8 miles/47.9 km
Vancouver Waterfront Station - 14 min walk
Pacific Central Station - 30 min walk
Vancouver, BC (XEA-Vancouver Pacific Central Station) - 30 min walk
Burrard Station - 4 min walk
Vancouver City Center Station - 7 min walk
Granville Station - 9 min walk
Restaurants
McDonald's - 3 min walk
Din Tai Fung 鼎泰豐 - 2 min walk
49th Parallel & Lucky's Doughnuts - 1 min walk
Joe Fortes Seafood & Chop House - 2 min walk
Starbucks - 2 min walk
About this property
Hyatt Vancouver Downtown Alberni
Hyatt Vancouver Downtown Alberni puts you in a great location, within just a 10-minute walk of Robson Street and Vancouver Waterfront. Guests can visit the spa to indulge in hot stone massages, body wraps, or facials, and Fusion cuisine is served at Carlino, which is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a health club. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: Burrard Station is 4 minutes and Vancouver City Center Station is 7 minutes.
At a glance
DONE
Hotel size
119 rooms
Arranged over 15 floors
DONE
Arriving/Leaving
Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 19
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
DONE
Children
Babysitting*
DONE
Pets
Pets allowed (dogs and cats only, 1 total, up to 60 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Secured covered onsite valet parking (CAD 65 per night; includes in/out privileges)
Electric vehicle charging point on site
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7 AM–11 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Traveling with children
Babysitting (surcharge)
What to do
Beach nearby
Bicycle rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Kayaking nearby
Scuba diving nearby
Scooter/moped rentals nearby
Working away
24-hour business center
9 meeting rooms
Coworking spaces
Conference space (6814 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Pool loungers
Romance packages
Facilities
ATM/banking
Safe-deposit box at front desk
Terrace
Library
Health club
An outdoor pool
Designer stores on site
Full-service spa
Hot tub
Sauna
Steam room
Banquet hall
Reception hall
Accessibility
Elevator
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
DVD player
Flat-screen television
Premium TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Turndown service
Premium bedding
Free crib/infant bed
Freshen up
Separate bathtub and shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Orrin. Services include hot stone massages, facials, body wraps, and body treatments. The spa is open daily.
Dining
Carlino - This restaurant specializes in Fusion cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. 1-star Michelin rating.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately CAD 18 to 65 for adults, and CAD 18 to 65 for children
Children & extra beds
Babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 89.60 per accommodation, per stay
Parking
Covered valet parking costs CAD 65 per night with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.
Also known as
Hotel Shangri-La Vancouver
Hotel Vancouver Shangri-La
Shangri-La Hotel Vancouver
Shangri-La Vancouver
Shangri-La Vancouver Hotel
Vancouver Hotel Shangri-La
Vancouver Shangri-La
Vancouver Shangri-La Hotel
Shangri La Hotel Vancouver
Shangri-La Vancouver Hotel
Shangri La Hotel Vancouver
Shangri-La Vancouver Vancouver
Shangri-La Vancouver Hotel Vancouver
Frequently asked questions
Does Hyatt Vancouver Downtown Alberni offer free cancellation for a full refund?
Yes, Hyatt Vancouver Downtown Alberni does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Vancouver Downtown Alberni?
Yes, there's an outdoor pool.
Are pets allowed at Hyatt Vancouver Downtown Alberni?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 60 lbs per pet. There's a charge of CAD 89.60 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hyatt Vancouver Downtown Alberni?
Yes. Valet parking costs CAD 65 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Hyatt Vancouver Downtown Alberni?
You can check in starting at 4:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hyatt Vancouver Downtown Alberni?
No, this hotel doesn't have a casino, but Great Canadian Casino at the Holiday Inn (4-min drive) and Grand Villa Casino Hotel and Conference Centre (14-min drive) are both nearby.
What is there to do at Hyatt Vancouver Downtown Alberni and nearby?
Have fun with nearby activities like cycling, boat tours, and hiking. Additional recreation nearby includes ecotours and segway rentals. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hyatt Vancouver Downtown Alberni also has an outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Hyatt Vancouver Downtown Alberni?
Yes, Carlino offers Fusion cuisine.
What's the area around Hyatt Vancouver Downtown Alberni like?
Hyatt Vancouver Downtown Alberni is in West End, a short 4-minute walk from Burrard Station and 5 minutes' walk from Vancouver Waterfront. Travelers give top marks for the hotel's prime location.
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Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.6
Location
9.6
Staff & service
9.6
Property conditions & facilities
Guest review summary
What guests liked
The spa and wellness level was excellent, with great service and facilities. (4 reviews)
The outdoor hot tub was a highlight, enjoyed by guests for relaxation. (3 reviews)
The pool and outdoor hot tub were enjoyed by guests and provided a relaxing experience. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
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Room
Location
Restaurant
Amenities
Lobby
Cities
Upgrade
Food
Bed
Reviews
Verified
10/10 Exceptional
Feb 17, 2026
Spotless room, courteous staff, super convenient location.
Jeroen
Jeroen, 2-night trip
Verified
10/10 Exceptional
Jan 31, 2026
Great hotel, ammenities were top shelf
Quynh
Quynh, 4-night trip
Verified
10/10 Exceptional
Dec 1, 2025
We really enjoyed our stay! Close to everything and staff very nice and friendly!
Sisi
Sisi, 2-night trip
Verified
10/10 Exceptional
Dec 28, 2025
Very clean and comfortable, and the staff were very warm and considerate, which made it a wonderful Christmas for me and my family!
LONGHAI
LONGHAI, 3-night trip
Verified
10/10 Exceptional
Nov 10, 2025
Clean room, staff are very nice and room service is very very good
Edgar
Edgar, 1-night trip
Verified
10/10 Exceptional
Nov 2, 2025
Loved the style and feel of this hotel. Very quiet, zen and elegant
dani
dani, 6-night trip
Verified
10/10 Exceptional
Dec 29, 2025
Outstanding service with an outstanding concierge with clefs, in a Michelin recommended hotel. Many details of the room are well thought through.
Amine
Amine, 7-night trip
Verified
10/10 Exceptional
Oct 26, 2025
This is one of nicest hotels I’ve ever stayed at. The staff was really extraordinary. Will stay here again.
Kate
Kate, 4-night trip
Verified
10/10 Exceptional
Dec 6, 2025
Hotel was centrally located. The king bed room was large. Had an
Julius
Julius, 2-night trip
Verified
10/10 Exceptional
May 19, 2025
The stay was very good, attentive staff, comfortable rooms.
Cate
Cate, 1-night trip
Verified
10/10 Exceptional
Jul 20, 2025
Excellent service excellent location staff our beyond the best of the best.
We had a very pleasant stay.
Amir
Amir, 3-night trip
Verified
10/10 Exceptional
Oct 9, 2025
Lovely room, fantastic attention to detail and really lovely staff. Thoroughly enjoyed our 3 days . Thank you
Stephen
Stephen, 3-night trip
Verified
10/10 Exceptional
Sep 14, 2025
The staff was helpful and very polite
Linda
Linda, 3-night trip
Verified
10/10 Exceptional
May 18, 2025
Great location
Very friendly, helpful staff
Wendy Smith
Wendy Smith, 4-night trip
Verified
10/10 Exceptional
Jul 18, 2025
Exceptional service, beautiful clean room, and quiet area! Our stay couldn’t have been better.
Kaitlin
Kaitlin, 3-night trip
Verified
10/10 Exceptional
Oct 22, 2025
Amazing property. Housekeeping staff & staff in general, are some of the best in the hotel business. They really take their housekeeping seriously and we appreciate that.
Abdul
Abdul, 5-night trip
Verified
10/10 Exceptional
May 3, 2025
Absolutely the best stay we have ever had. The staff was amazing, the room fantastic just an incredible stay.
Susan
Susan, 3-night trip
Verified
10/10 Exceptional
Mar 26, 2025
Great hotel, in a great location
Luis
Luis, 1-night trip
Verified
10/10 Exceptional
Jul 24, 2025
Beautiful hotel, very well located next to Sewell, Vancouver harbor. Amazing staff and service
Natasha
Natasha, 2-night trip
Verified
10/10 Exceptional
Jul 29, 2025
The staff was super helpful. The place was immaculate great central area walkable lots of good restaurants and shopping around.
Francine
Francine, 4-night trip
Verified
10/10 Exceptional
Apr 27, 2025
Loved our stay, staff was incredible, room is big & comfortable. My favorite hotel in Vancouver stayed multiple times & will be back!
Wendy
Wendy, 3-night trip
Verified
10/10 Exceptional
Jun 8, 2025
Amazing property, great amenities. Staff were very attentive. Will definitely stay again
Prabhjot
Prabhjot, 2-night trip
Verified
10/10 Exceptional
Feb 2, 2025
Great hotel and their service was amazing!!
Stacy
Stacy, 5-night trip
Verified
10/10 Exceptional
Sep 1, 2025
I stayed for five nights. The location was great, with supermarkets and restaurants nearby, and it was also convenient for getting to tourist spots. The room was very spacious, and I was able to spend each day comfortably in a very clean room.
TOMOHIRO
TOMOHIRO, 5-night trip
Verified
10/10 Exceptional
Jun 20, 2025
Fabulous stay, great service. Close to major shops.