In the heart of Benidorm's entertainment district, Hotel Servigroup Castilla offers a luxurious retreat. Unwind in the sauna or steam room, enjoy a meal at the on-site restaurant, and take advantage of laundry facilities and car rentals on site.
Hotel Servigroup Castilla puts you just a 5-minute drive from Llevant Beach and Benidorm Palace. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a sauna, a steam room, and a snack bar/deli.
At a glance
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Hotel size
132 rooms
Arranged over 11 floors
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Arriving/Leaving
Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
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Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 15 per day)
Wheelchair-accessible parking on site
Free offsite parking within 820 ft
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
What to do
Beach nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Laundry facilities
Luggage storage
Multilingual staff
Pool loungers
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Fitness center
Sauna
Steam room
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Room amenities
Be entertained
LCD television
Home comfort
Air conditioning
Sleep well
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Dining
Onsite venue - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Self parking costs EUR 15 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Servigroup Castilla
Hotel Servigroup Castilla Benidorm
Servigroup Castilla
Servigroup Castilla Benidorm
Hotel Castilla Benidorm
Servigroup Castilla Hotel Benidorm
Servigroup Castilla Benidorm
Hotel Servigroup Castilla Hotel
Hotel Servigroup Castilla Benidorm
Hotel Servigroup Castilla Hotel Benidorm
Frequently asked questions
Are pets allowed at Hotel Servigroup Castilla?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Servigroup Castilla?
Yes. Self parking costs EUR 15 per day.
What are the check-in and check-out times at Hotel Servigroup Castilla?
Check-in start time: noon; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an onsite casino at Hotel Servigroup Castilla?
No, this hotel doesn't have a casino, but Casino Mediterraneo Benidorm (16-min walk) is nearby.
What is there to do at Hotel Servigroup Castilla and nearby?
Hotel Servigroup Castilla has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Hotel Servigroup Castilla?
Yes, there's an onsite restaurant that offers international cuisine.
Does Hotel Servigroup Castilla have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Servigroup Castilla like?
Hotel Servigroup Castilla is a short 8-minute walk from Llevant Beach and 18 minutes' walk from Poniente Beach.
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Reviews
Hotel Servigroup Castilla Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
8.2
Location
9.4
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was reasonable and the staff were friendly. (3 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Mar 18, 2026
The reception lady was so lovely & Helpful & the breakfast was nice 👍
Caroline
Caroline, 4-night trip
Verified
10/10 Exceptional
Mar 11, 2026
We love staying at the hotel staff are very friendly and the food is great. Local to clubs and pubs but not in the middle of it all a really good stay. Till the next time.
Carl
Carl, 7-night trip
Verified
10/10 Exceptional
Jul 28, 2025
Very nice adult only hotel!
Very clean hotel, good size rooms, comfy beds and all staff were friendly, would stay again 100%!
Robert
Robert, 3-night trip
Verified
10/10 Exceptional
Mar 25, 2025
This property is fantastic 5 star food, service was excellent, Jackie and all the staff were very helpful and friendly. Would definitely recommend this hotel.
Jeffrey
Jeffrey, 3-night trip
Verified
10/10 Exceptional
Apr 30, 2025
Clean quiet and in a good location
David
David, 5-night trip
Verified
10/10 Exceptional
Sep 17, 2023
The property was perfect for my stay. Great location, hotel was really good, the rooms were very comfortable with great air conditioning and facilities..
lee
lee, 4-night trip
Verified
10/10 Exceptional
Nov 14, 2025
This hotel is a short walk to virtually anywhere you want to be. Bars are not too close which is great for a good night's sleep. Plenty of options for bars nearby. And the old town is approximately a 20 minute none strenuous walk away.
Plenty of sun loungers to top up your tan top.
Anthony
Anthony, 8-night trip
Verified
10/10 Exceptional
Jul 28, 2024
Wonderful Stay at Castilla!!! Can’t stress enough how helpful, kind, and attentive all the staff is. Thank you Castilla crew for making my mother and I have a great stay in Benidorm.
Betsy
Betsy, 10-night trip
Verified
10/10 Exceptional
Nov 21, 2023
Hotel in perfect location for both quiet and busy area and within walking distance of beach
Staff are chatty and very helpful
Room cleaned every day
Breakfast is the best I have had in Benidorm and breakfast chef is amazing and will make fresh eggs and pancakes without being asked, definitely would return
Janette
Janette, 7-night trip
Verified
10/10 Exceptional
Apr 30, 2024
Good value for money, staff were excellent. Breakfast was good. Location was good but still noisy in the evenings/, early hours of the morning.
Derek James
Derek James, 4-night trip
Verified
6/10 Good
Jun 4, 2024
Average
Good points was location, Hotel was clean, no charge for room safe.bad points were €7 charge for sauna, freezing cold pool that nobody went into,and at weekend noisy stag party in my level making a lot of noise at 4 am, otherwise a quiet hotel, staff were friendly.
John
John, 7-night trip
Verified
10/10 Exceptional
Sep 29, 2022
Overall excellent accomodation.
Well run hotel.
Robert
Robert, 7-night trip
Verified
10/10 Exceptional
May 9, 2023
Group holiday
Great location, close to bars, restaurants and old town but away from actual noisy parts of the resort
Michael
Michael, 3-night trip
Verified
10/10 Exceptional
Apr 29, 2025
Nice hotel and staff better air on needed in rooms would make it bettrt
Clive
Clive, 3-night trip
Verified
8/10 Very good
Aug 15, 2025
Perfect couple of days getaway!
Breakfast was ok what you expect at a buffet breakfast! Pool was beautiful and no rush for sunbeds which I loved! Staff were all lovely and helpful! Perfect location for the beach, shops and the strip! However far enough away where no noise disturbs you! We will be back next year!
Kadie
Kadie, 3-night trip
Verified
10/10 Exceptional
Aug 28, 2024
Excellent value. As part of a stag group we wanted to be near the strip but didn't want to be involved in the mayhem at the hotel and this suited perfectly
Dale
Dale, 3-night trip
Verified
6/10 Good
Jun 17, 2023
Castilla
Location great staff great.
Food awful pool area poor
Amanda
Amanda, 4-night trip
Verified
6/10 Good
Apr 28, 2025
A bit disappointing
Classed as a four star but did not have coffee making facilities, no iron and no bottled water. The breakfast and dinner was as good but it felt like you were in a canteen and not a hotel diner.
keith
keith, 4-night trip
Verified
10/10 Exceptional
Apr 30, 2026
Excellent location
Michael
Michael, 3-night trip
Verified
8/10 Very good
Oct 18, 2023
Benidorm - spanisch/britisch
sehr spanischer Benidorm-Bunker. Für mich eine top Lage und sehr netter Service, Frühstück ist OK - aber halt alles nicht sehr gemütlich.
Matthias
Matthias, 3-night trip
Verified
10/10 Exceptional
Aug 28, 2023
Do melhor
Correu tudo muito bem! Hotel é muito bom, sossegado, refeições muito boas e variadas. Pessoal sempre disponível e com "boa cara". Certamente uma excelente opção para umas férias em Benidorm.
Diamantino
Diamantino, 7-night trip
Verified
10/10 Exceptional
Aug 6, 2023
El personal muy amable y atentos
Andres
Andres, 1-night trip
Verified
10/10 Exceptional
Nov 22, 2021
Hotel calypso
Wasnt in castilla was closed u put me in calypso was brilliant loved the place
Ian
Ian, 7-night trip
Verified
10/10 Exceptional
Jan 3, 2020
Me and my partner was well looked after by friendly staff in all areas of the hotel. Made us feel like old friends to them. Food was amazing rooms were spotless. Defo coming back
Verified traveler
7-night trip
Verified
8/10 Very good
Aug 30, 2019
Séjour agréable dans un environnements serein
Un bon séjour dans un joli hôtel bien situé et calme. Personnel au petit soin des résidents. À recommander sans hésitation.