In the heart of Vienna, Hotel Kaiserin Elisabeth offers a sophisticated retreat. Stroll through the on-site art gallery, grab a coffee at the cafe, or warm up by the lobby fireplace. With dry cleaning/laundry services and helpful staff, this hotel's central location is perfect for exploring Albertina and Hofburg Imperial Palace.
Quartier Belvedere (Arsenalstraße) Station - 4 min drive
Vienna Mitte Station - 14 min walk
Vienna Praterstern Station - 29 min walk
Stephansplatz U-Bahn - 3 min walk
Weihburggasse Tram Stop - 6 min walk
Oper-Karlsplatz Tram Stop - 8 min walk
Airport pick-up service
Restaurants
Aida Café - 2 min walk
Café de l'Europe - 3 min walk
Conditorei Sluka - 1 min walk
McDonald's - 2 min walk
Nordsee - 2 min walk
About this property
Hotel Kaiserin Elisabeth
You'll be in a fantastic location at Hotel Kaiserin Elisabeth, just a 5-minute walk from St. Stephen's Cathedral and Stephansplatz. Also, Vienna State Opera and Hofburg Imperial Palace are within just a 10-minute walk. Fellow travelers say great things about the helpful staff and overall property condition. The property is just a short walk to public transportation: Stephansplatz U-Bahn is 3 minutes and Weihburggasse Tram Stop is 6 minutes.
At a glance
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Hotel size
63 rooms
Arranged over 4 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 40 per day)
24-hour offsite parking within 1312 ft (EUR 40 per day)
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Transfers
Airport pickup on request (available 24 hours)*
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Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–11 AM
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Shopping
Working away
Business center
Meeting room
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Fireplace in lobby
Art gallery on site
Designer stores on site
Shopping mall on site
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path to elevator
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 35 per person
Airport shuttle service is offered for an extra charge of EUR 58 per vehicle. Maximum occupancy 4
Children & extra beds
Cribs/infant beds are available for EUR 15 per night
Rollaway beds are available for EUR 80.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 30 per pet, per stay
Parking
Self parking costs EUR 40 per day
Parking is available nearby and costs EUR 40 per day (1312 ft away; open 24 hours)
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Also known as
Top Ccl
Top Ccl Kaiserin Elisabeth
Top Ccl Kaiserin Elisabeth Hotel
Top Ccl Kaiserin Elisabeth Hotel Vienna
Top Ccl Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth
Kaiserin Elisabeth Vienna
Kaiserin Elisabeth
Hotel Kaiserin Elisabeth Hotel
Hotel Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth Hotel Vienna
Frequently asked questions
Does Hotel Kaiserin Elisabeth offer free cancellation for a full refund?
Yes, Hotel Kaiserin Elisabeth does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Kaiserin Elisabeth?
Yes, dogs are welcome. There's a charge of EUR 30 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Kaiserin Elisabeth?
Yes. Self parking costs EUR 40 per day.
Is airport shuttle service offered by Hotel Kaiserin Elisabeth?
Yes, a shuttle from the airport to the hotel is available. The charge is EUR 58 per vehicle.
What are the check-in and check-out times at Hotel Kaiserin Elisabeth?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
Is there an onsite casino at Hotel Kaiserin Elisabeth?
No, this hotel doesn't have a casino, but Casino Wien (4-min walk) is nearby.
What is there to do at Hotel Kaiserin Elisabeth and nearby?
Recommended spots to visit include St. Stephen's Cathedral (2-min walk) and Hofburg Imperial Palace (5-min walk), along with Albertina (6-min walk) and Vienna State Opera (8-min walk).
What's the area around Hotel Kaiserin Elisabeth like?
Hotel Kaiserin Elisabeth is in Innere Stadt, a short 3-minute walk from Stephansplatz U-Bahn and 8 minutes' walk from Vienna State Opera. Travelers say the local area is very central perfect for sightseeing.
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Reviews
Hotel Kaiserin Elisabeth Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.8
Location
9.6
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as excellent, good, tasty, and lovely, setting guests up for the day. (40 reviews)
Airport transportation was arranged and went very smoothly. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Breakfast
Cities
Restaurant
Bathroom
Shopping center
Attraction
Lobby
Reviews
Verified
10/10 Exceptional
Apr 19, 2026
Breakfast: excellent
Air conditioning: very good
Staff: very friendly & accommodating
Room: excellent
Location of Hotel: marvelous
Andrew
Andrew, 6-night trip
Verified
10/10 Exceptional
Mar 7, 2026
Great location!
Darko
Darko, 2-night trip
Verified
10/10 Exceptional
Jan 12, 2026
Excellent location.
GRACE
GRACE, 4-night trip
Verified
10/10 Exceptional
Dec 17, 2025
Beautiful atmosphere and the location was perfect
Nicole
Nicole, 3-night trip
Verified
10/10 Exceptional
Dec 14, 2025
Room clean, staff awesome.
Russell
Russell, 3-night trip
Verified
10/10 Exceptional
Nov 9, 2025
Very beautiful and nice convenient hotel. Great location, great staff
Carmen
Carmen, 4-night trip
Verified
10/10 Exceptional
Nov 19, 2025
Great location, walking distance to all major attractions and shopping. Traditional Vienna style hotel, friendly staff.
Ella
Ella, 3-night trip
Verified
10/10 Exceptional
Jan 10, 2026
The hotel is very nice and conveniently located. The staff was outstanding. When I return I will plan to stay here. My appreciation to everyone.
Lake
Lake, 2-night trip
Verified
10/10 Exceptional
Dec 27, 2025
All was wonderful here. In range of restaurants and shops. Christmas market an easy walk. Wonderful breakfast and staff.
Kelly
Kelly, 2-night trip
Verified
8/10 Very good
Oct 8, 2025
Very central location and good staff.
Ben
Ben, 3-night trip
Verified
10/10 Exceptional
Nov 9, 2025
Lovely staff and great location! Highly recommended!
Adeem
Adeem, 4-night trip
Verified
10/10 Exceptional
Nov 8, 2025
Very clean hotel. Friendly staff and helpful.
Brian
Brian, 7-night trip
Verified
10/10 Exceptional
Oct 5, 2025
Nice hotel and very lovely service
Carlos
Carlos, 1-night trip
Verified
10/10 Exceptional
Sep 13, 2025
Great location
rishi
rishi, 3-night trip
Verified
10/10 Exceptional
Dec 30, 2025
The staff were just super! Customer service — very friendly, helping with a smile, always ready with solutions, and very approachable!
Alvin
Alvin, 2-night trip
Verified
10/10 Exceptional
Dec 12, 2025
Staff were super
Doncho
Doncho, 3-night trip
Verified
8/10 Very good
Aug 29, 2025
Great location for dining and shopping. Facility is clean and quiet.
Betty
Betty, 1-night trip
Verified
10/10 Exceptional
Jun 14, 2025
Very elegant hotel. Clean, excellent location and beautiful breakfast.
Malgorzata
Malgorzata, 3-night trip
Verified
10/10 Exceptional
Sep 10, 2025
Beautiful property. We are at the rooftop restaurant and the food and views were amazing!
Venus
Venus, 3-night trip
Verified
10/10 Exceptional
Oct 20, 2025
We really enjoyed the hotel and especially the location. The room was spacious and clean with good amenities. The only issue was that the beds sag a bit from age but they were still decent. I would stay here again. The staff was also polite and helpful. The gift shop in the hotel is great too.
Thien
Thien, 4-night trip
Verified
10/10 Exceptional
Nov 9, 2025
I had a very pleasant stay at Kaiserin Elizabeth Hotel Vienna! Perfect location in the heart of the city centre, with a very nice staff who deserves a golden star for their kindness!
Definitely will be chosen once again for my upcoming visit to Vienna!
Thank you so much for everything!
Adeem
Adeem, 2-night trip
Verified
10/10 Exceptional
Aug 1, 2025
Beautiful Vienna!
This hotel is wonderful in every way. Good service, great location right in the heart of Vienna!
MARIANNE
MARIANNE, 4-night trip
Verified
10/10 Exceptional
Aug 29, 2025
Fab location
Best location ever. Lovely brekkie.
Paula
Paula, 1-night trip
Verified
10/10 Exceptional
Dec 10, 2025
The kindest staff. They were most helpful with any questions or inquiries. The room was very nice and the bathroom and shower was spacious. The breakfast was so good as well.
You really cannot find a better location either. 2 minutes from St. Stephen Cathedral and 6 minute walk to the Opera House. We used their car service from the Airport and it was seamless. Super easy.
Yet it was the staff that made the hotel so nice
David
David, 3-night trip
Verified
10/10 Exceptional
Jan 24, 2025
Perfect location, the front desk was very helpful for all my needs.