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Kastro Hotel

3.0 star property
Hotel with restaurant, near Heraklion Port

Choose dates to view prices

In the heart of Heraklion, Kastro Hotel offers a tranquil retreat with a massage or other spa services. Relax at the charming coffee shop/cafe, explore books in the library, and enjoy high-speed WiFi. The helpful staff has left a lasting impression on previous guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Terrace
  • 24-hour front desk
  • Car rentals on site
  • Library
  • Front-desk safe
  • Vending machine
  • Laundry service

Feel at home (6)

  • Refrigerator
  • Connecting/adjoining rooms available
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Elevator
The current price is $83
$100 total
includes taxes & fees
May 24 - May 25

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

In-room safe, desk, soundproofing, iron/ironing board

Single Room

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 21 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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May 22 - May 23
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About the neighborhood

Map
Theotokopoulou 22, Heraklion, Crete Island, 71202

What's nearby

  • Historical Museum of Crete - 2 min walk - 0.2 km
  • Heraklion Town Hall - 2 min walk - 0.2 km
  • Heraklion Loggia - 2 min walk - 0.2 km
  • Heraklion Archaeological Museum - 5 min walk - 0.5 km
  • Natural History Museum of Crete - 7 min walk - 0.6 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 15 min drive

Restaurants

  • ‪Lola - ‬2 min walk
  • ‪Tiny Rebels - ‬2 min walk
  • ‪Central Park - ‬2 min walk
  • ‪Petousis - ‬2 min walk
  • ‪Λαδόκολλα - ‬3 min walk

About this property

Kastro Hotel

  • At Kastro Hotel, you'll be just a 5-minute drive from Heraklion Port and Heraklion Archaeological Museum. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other highlights include a bar/lounge and a terrace. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 39 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 1:30 PM; Check-in end time: 11:30 AM
    • Contactless check-in available
    • Express check-in/out available
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Offsite parking within 98 ft (EUR 15 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • Mosquito nets
  • Spa services

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

Optional extras

  • Safes in guestrooms can be used for EUR 5 per stay

Parking

  • Parking is available nearby and costs EUR 15 per day (98 ft away)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard

Cashless transactions are available.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Property Registration Number 1039Κ013A0004400

Also known as

Hotel Kastro

Kastro Heraklion

Kastro Hotel

Kastro Hotel Heraklion

Kastro Hotel Crete/Heraklion

Kastro Hotel Hotel

Kastro Hotel Heraklion

Kastro Hotel Hotel Heraklion

Frequently asked questions

Does Kastro Hotel offer free cancellation for a full refund?

Yes, Kastro Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Kastro Hotel?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Kastro Hotel?

Check-in start time: 1:30 PM; Check-in end time: 11:30 AM. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Kastro Hotel and nearby?

Kastro Hotel has spa services.

Are there restaurants at or near Kastro Hotel?

Yes, there's an onsite restaurant.

What's the area around Kastro Hotel like?

Kastro Hotel is a short 15-minute walk from Heraklion Port and 7 minutes' walk from Heraklion Archaeological Museum.

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Reviews

Kastro Hotel Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Location

9.0

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast options were plentiful and very tasty with a variety of choices. (5 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Breakfast
Room
Location
Cities
Bed
Rooftops
View

Reviews

Verified

10/10 Exceptional

Excellent location - great staff
Carolyn, 4-night trip
Verified

10/10 Exceptional

Great staff, awesome location
Jo, 1-night trip
Verified

10/10 Exceptional

Small hotel in centre of town very short walk from main tourist attractions. Room spotless and of good size. Friendly, helpful staff.
Darren, 1-night trip
Verified

10/10 Exceptional

Excellent place surrounded by great tavernas and restaurants.
Martine, 1-night trip
Verified

8/10 Very good

Nice friedly hotel,centrale located
OURANIA, 5-night trip
Verified

10/10 Exceptional

Lovely stay at Kastro Hotel

Had a really nice stay at Kastro! The staff were all so lovely and helpful whenever I needed assistance from start to end. The breakfast was also great and location was perfect. Definitely would stay again!
Diana, 5-night trip
Verified

8/10 Very good

This area is fabulous for dining. Many little restaurants and a great feel to the area. I wish we had more time to explore.
Kenneth, 2-night trip
Verified

10/10 Exceptional

Great location. The staff was helpful and friendly and the breakfast was good. The room was clean and comfortable. Very enjoyable. The door knobs were a little al hard to figure out, though.
Marina, 2-night trip
Verified

8/10 Very good

The Hotel was nicely located to be able to reach different signs by foot with a nice restaurant right across the street. Unfortunately, the AC condensated onto the floor.
Christin, 1-night trip
Verified

10/10 Exceptional

Great location. Friendly staff. Very nice breakfast. Room was small, but well laid out. Bed was comfortable.
Diana, 3-night trip
Verified

10/10 Exceptional

Great staff

Great and very helpful staff, particularly the cleaning person on the floor. Also very good breakfast.
Firdaus F, 2-night trip
Verified

10/10 Exceptional

Friendly

Friendly, clean and central
Magnus, 3-night trip
Verified

8/10 Very good

Good choice!

Really well located for town visit. Helpful, excellent value. Ask Reception to control aircon, though!
T. M., 2-night trip
Verified

10/10 Exceptional

Room was clean and bed was very comfortable.The staff were very pleasant and helpful. My only complaint was my room faced the street and at times it was quite noisy. Parking is a premium on the street but the hotel has an arrangement with the city for parking at 8 euro/day The breakfast was first rate!
Shannon, 2-night trip
Verified

6/10 Good

Pros: The hotel location, beds , breakfast buffet and cleanliness were all fine. Cons; The check in was not smooth at all. The reception was rude in communication . The washroom was a bit smelly.
Azadeh, 1-night trip
Verified

10/10 Exceptional

Room was very clean. The Sheets changed every day. Room was always tidy. Bathroom was clean every day shows attention to it. All appliances were clean and new. Air conditioning worked perfectly. The only problem"" No fox American English station on TV. Only CNN and Blumberg business. The breakfast and offered were plenty and coffee was excellent (two machines) Pancakes,Scrambled Eggs Tomato and Sausage. Fresh fruit,Butter for toast,Rolls,Bacon.Very tasty.For the price for a room who get allot for your money! YES. I reccommend this hotel.
MR.RICHARD, 7-night trip
Verified

10/10 Exceptional

Delightful stay
william, 3-night trip
Verified

10/10 Exceptional

I want to come again

Very pleasant stay. Comfortable bed, functional bathroom and room. Relatively quiet. The staff was very helpful and polite. The food was excellent.
Ida, 5-night trip
Verified

10/10 Exceptional

You are right in the middle of Irakleio town Everything is walking distance
Dalia, 2-night trip
Verified

10/10 Exceptional

Friendly staff.central hotel with easy access to centre.
John, 7-night trip
Verified

10/10 Exceptional

Everything was perfect
Nadine, 2-night trip
Verified

10/10 Exceptional

The front desk is very helpful to solve problems and book a taxi to the airport.
Eunsun, 2-night trip
Verified

8/10 Very good

Great hotel for a quick stopover in Heraklion. Comfy beds and friendly staff. The streets around are quite narrow so if you plan on having a rental car, just be aware.
Stephanie, 1-night trip
Verified

6/10 Good

The room was fine, but the bathroom stunk and looked dated.
1-night trip
Verified

10/10 Exceptional

Well placed location within easy walking distance of all necessary facilities. Extensive breakfast choice buffet format. Extremely helpful staff.
PETER, 6-night trip