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voco Royalty Puebla Downtown by IHG

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In the heart of Puebla, voco Royalty Puebla Downtown offers a luxurious retreat with a rooftop terrace and two on-site restaurants. Unwind at the bar or take advantage of dry cleaning/laundry services. With free in-room WiFi, tour/ticket assistance, and helpful staff on hand to guide you.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning
  • Gym
  • Bar

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services

Feel at home (6)

  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
  • Cable TV service
The current price is $87
$103 total
includes taxes & fees
Jun 12 - Jun 13

Why we love this property

Delectable dining options
Culinary journeys unfold at 2 restaurants in this hotel. The bar provides a cozy spot for drinks, and continental breakfast starts each day right.
Elegant colonial design
Take in city views from the rooftop terrace of this hotel. Colonial architecture and historical district location create a unique urban retreat.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 Double Bed, Balcony (Cathedral View)

Standard Room, 1 Double Bed, Balcony (Cathedral View) | In-room safe, blackout drapes, soundproofing, free WiFi

Standard Room, 1 Double Bed, Balcony (Cathedral View)

8.0 out of 10
Very good
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Balcony (Cathedral View)

Suite, 1 King Bed, Balcony (Cathedral View) | In-room safe, blackout drapes, soundproofing, free WiFi

Suite, 1 King Bed, Balcony (Cathedral View)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Room, 2 Queen Beds, Balcony (Cathedral View)

Grand Room, 2 Queen Beds, Balcony (Cathedral View) | In-room safe, blackout drapes, soundproofing, free WiFi

Grand Room, 2 Queen Beds, Balcony (Cathedral View)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed (Cathedral View)

Suite, 1 King Bed (Cathedral View) | In-room safe, blackout drapes, soundproofing, free WiFi

Suite, 1 King Bed (Cathedral View)

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, blackout drapes, soundproofing, free WiFi

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(5 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Grand Room, 1 Queen Bed

Grand Room, 1 Queen Bed | In-room safe, blackout drapes, soundproofing, free WiFi

Grand Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | In-room safe, blackout drapes, soundproofing, free WiFi

Premium Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

In-room safe, blackout drapes, soundproofing, free WiFi

Standard Room, 1 Queen Bed

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Grand Room, 2 Double Beds

Grand Room, 2 Double Beds | In-room safe, blackout drapes, soundproofing, free WiFi

Grand Room, 2 Double Beds

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, blackout drapes, soundproofing, free WiFi

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room

In-room safe, blackout drapes, soundproofing, free WiFi

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

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9.0 out of 10, Wonderful, 1,010 reviews
The price is $95
$113 total
includes taxes & fees
Jun 11 - Jun 12
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About the neighborhood

Map
Portal Hidalgo 8, Av. Palafox y Mendoza, Centro Histórico, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 1 min walk - 0.1 km
  • Puebla Cathedral - 3 min walk - 0.3 km
  • Rosario Chapel - 3 min walk - 0.3 km
  • Santo Domingo Church - 3 min walk - 0.3 km
  • Puebla Convention Center - 10 min walk - 0.9 km

Getting around

  • Puebla Intl. Airport (PBC) - 42 min drive
  • Puebla–Cholula Tourist Train Terminal - 22 min walk

Restaurants

  • ‪Vittorio's - ‬2 min walk
  • ‪Antigua Taquería La Oriental - ‬2 min walk
  • ‪El Globo - ‬3 min walk
  • ‪Tortas Meche - ‬2 min walk
  • ‪McDonald's - ‬1 min walk

About this property

voco Royalty Puebla Downtown by IHG

Voco Royalty Puebla Downtown by IHG features a rooftop terrace and puts you just steps from Zócalo de Puebla and Puebla Cathedral. After visiting the fitness center for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. This Colonial hotel is also within a short drive of Angelopolis Commercial Center and Puebla Convention Center. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 42 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite valet parking
    • Height restrictions apply for onsite parking
    • Free offsite parking within 0.6 mi
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–noon
  • 2 restaurants
  • Bar/lounge

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • Colonial architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Royalty - Onsite family restaurant. Guests can enjoy drinks at the bar.
Hook - Onsite family restaurant. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 250 to 400 for adults, and MXN 250 to 400 for children

Parking

  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Royalty

Hotel Royalty Puebla

Royalty Puebla

Hotel Royalty

Royalty Hotel Boutique

Voco Royalty Puebla By Ihg

voco Royalty Puebla Downtown

voco Royalty Puebla Downtown by IHG Hotel

voco Royalty Puebla Downtown an IHG Hotel

voco Royalty Puebla Downtown by IHG Puebla

voco Royalty Puebla Downtown by IHG Hotel Puebla

Frequently asked questions

Does voco Royalty Puebla Downtown by IHG offer free cancellation for a full refund?

Yes, voco Royalty Puebla Downtown by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at voco Royalty Puebla Downtown by IHG?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at voco Royalty Puebla Downtown by IHG?

Yes, there's free valet parking.

What are the check-in and check-out times at voco Royalty Puebla Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at voco Royalty Puebla Downtown by IHG and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near voco Royalty Puebla Downtown by IHG?

Yes, there are 2 onsite restaurants.

What's the area around voco Royalty Puebla Downtown by IHG like?

Voco Royalty Puebla Downtown by IHG is in Puebla Historic Center, a short 1-minute walk from Zócalo de Puebla and 5 minutes' walk from Puebla Cathedral.

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Reviews

voco Royalty Puebla Downtown by IHG Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities

Popular mentions

Location
Room
Service staff
Restaurant
View
Food
Bed
Cities
Plaza
Family friendly

Reviews

Verified

10/10 Exceptional

Excellent location, very helpful staff and consistently clean rooms
Declan, 3-night trip
Verified

10/10 Exceptional

Great hotel, great location and the city was full of life. Perfect location to see a new city.
Leonardo, 4-night trip
Verified

8/10 Very good

Hotel is perfectly located.
James, 1-night trip
Verified

10/10 Exceptional

Wverithing is good
gerardo, 1-night trip
Verified

10/10 Exceptional

Room very clean staff very professional and location key to move around in the city very secure
Guillermo, 3-night trip
Verified

10/10 Exceptional

Clean and good size room. Comfy bed and nice decoration. Really like it
Pedro Martín, 1-night trip
Verified

10/10 Exceptional

Great place good location
Cindy, 1-night trip
Verified

10/10 Exceptional

Room was good and clean. Bathroom a tad too small for my taste but perfect location for a quick visit in Puebla
Yhessika, 1-night trip
Verified

10/10 Exceptional

Great location with very helpful and attentive staff. Room a bit smaller than usual, but comfortable and clean. Affordable breakfast buffet option but it may be better to have it at nearby places with local variety.
David, 2-night trip
Verified

10/10 Exceptional

Great customer service, rooms very clean, great restaurant facilities.
emilio, 2-night trip
Verified

8/10 Very good

Beware, unless you have a suite, the rooms have no windows to the outdoors. We had two rooms with two queen beds and while there were windows in the rooms, they were frosted over and were internal. It was like being in an inside cabin on a cruise ship. Although we paid the same price for both rooms, they were not equal. One was much more spacious while the other hardly had counter space to put any toiletries in the bathroom and had no chair to sit in. Outside of these issues, the hotel is in a fabulous location, which we loved. So nice to be right on the zocalo with the church, restaurants and shops at your doorstep. Such a lovely area to walk. Felt completely safe. The lobby is nice, and the restaurant was good.
Yvette, 4-night trip
Verified

10/10 Exceptional

I had a wonderful stay at this hotel. My room was beautiful and very spacious, with a stunning view of the cathedral. The location is truly unbeatable, making it easy to explore the area. The staff were exceptionally friendly and caring, which made the experience even better. Highly recommended!
Jose, 6-night trip
Verified

10/10 Exceptional

Beautiful hotel and excellent service
Claudia, 1-night trip
Verified

10/10 Exceptional

We didn't eat at the restaurant
mayra, 1-night trip
Verified

10/10 Exceptional

Good
Adriana, 2-night trip
Verified

10/10 Exceptional

Great location, beautiful hotel, would definitely visit again!
Veronica, 1-night trip
Verified

10/10 Exceptional

Great stay
Joel, 1-night trip
Verified

10/10 Exceptional

Friendly staff. Great location
Laura, 1-night trip
Verified

10/10 Exceptional

Very pleased staying at the hotel. Very clean. The locations is perfect. Check in was quick and easy
Bryant, 1-night trip
Verified

10/10 Exceptional

Excellent location
manuel, 2-night trip
Verified

10/10 Exceptional

Great location!
Lizzeth, 3-night trip
Verified

10/10 Exceptional

Waiting at the curb when we arrived and took our car to park and us to register. Staff was happy to help, and a lovely dinner at Hook Black.
Darrell, 2-night trip
Verified

10/10 Exceptional

Great location, clean facility, nice staff.
Carolina, 1-night trip
Verified

10/10 Exceptional

Very helpful staff, super accommodating very clean attention to detail perfect location
Banyan, 1-night trip
Verified

10/10 Exceptional

Staff were amazing and the area is ideal. So clean and able to sleep eventhough we were at the center.
Melissa, 2-night trip