2/10 Mediocre
26 oct. 2025
Do not stay here - uncontactable hosts
We arrived for check in and quickly dropped bags off and then went for a night out in Lancaster to celebrate. Once we returned we quickly found that the electricity in the house wasn’t working. We tried the obvious such as checking the fusebox and unplugging items to see if these were tripping the circuit but there was no luck. No electricity meant that the heating hadn’t come on and there was no hot water. We had to walk around the house via the torches on our phone. We tried the contact number for the host but this number was turned off with no option to leave a voicemail. We tried multiple times to message via hotels.com and have been ignored. I have also tried addressing this with hotels.com who say it’s an issue between ourselves and the property owner despite the property owner ignoring all communication. Overall this ruined the night away for us all and being ignored by the host has left a bad taste in our mouth. We would not recommend staying here under any circumstances.
Declan
Declan, viaje de 1 noche entre amigos
Opinión verificada de un huésped de Hoteles.com
















