I had a wonderful 8-night stay at Hanoi Elite Hotel, a charming hotel perfectly nestled in the heart of the Old Quarter.
The location was excellent, situated on a small street just off the main hustle and bustle, yet incredibly convenient. Everything you might need was within less than 50 meters: Circle K, laundry services, restaurants, cafés, and spas.
The room was absolutely fine for the price paid, and perhaps even slightly above expectations. The hotel itself is well maintained and fully in line with its standard, with no unpleasant surprises. A special mention for the Wi-Fi, which was excellent. Each floor, with only two rooms, has its own dedicated router, which makes a noticeable difference.
The staff, however, truly deserve a sixth star if it were possible. The kindness of the receptionist and the entire team was incredible. They were always ready to help, cleaning the room every day, providing fresh water, toilet paper, and clean towels, arranging airport transfers, carrying luggage, and recommending great spots and activities. These thoughtful attentions made the stay genuinely enjoyable and memorable.
I had read the reviews before booking, and I can confidently confirm that they are fully justified.