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Windsor Puerta del Sol

3.0 star property
Beaux Arts hostal with restaurant, near Puerta del Sol

Choose dates to view prices

Photo gallery for Windsor Puerta del Sol

Front of property
Reception
Daily buffet breakfast (EUR 12 per person)
Lobby
Lobby sitting area
In the heart of Madrid, Hostal El Pasaje offers a warm welcome with a daily manager's reception and in-room WiFi. Guests praise the helpful staff and enjoy conveniences like luggage storage, concierge services, an elevator and a restaurant nearby iconic landmarks.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (9)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Multilingual staff
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Separate bedroom
  • Television
  • Daily housekeeping
  • Elevator
  • Minibar
  • Premium bedding
The current price is $137
$150 total
includes taxes & fees
Nov 30 - Dec 1

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for City Double Room Single Use

1 bedroom, premium bedding, down comforters, minibar

City Double Room Single Use

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Down duvet
Separate bedroom
Hair dryer
  • 10 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for City Double Room

City Double Room | 1 bedroom, premium bedding, down comforters, minibar

City Double Room

8.6 out of 10
Excellent
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Down duvet
Separate bedroom
Hair dryer
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Property entrance

Hostal Castilla II - Puerta del Sol

  • Airport transfer
  • Parking available
  • Free WiFi
  • Air conditioning
8.2 out of 10, Very Good, 891 reviews
The price is $98
$107 total
includes taxes & fees
Nov 9 - Nov 10
Hostal Castilla II - Puerta del Sol
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About the neighborhood

Map
Calle del Pozo, 4, Madrid, Madrid, 28012

What's nearby

  • Puerta del Sol - 1 min walk - 0.0 km
  • Gran Via - 5 min walk - 0.5 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Prado Museum - 9 min walk - 0.8 km
  • Royal Palace of Madrid - 13 min walk - 1.1 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 20 min drive
  • Madrid Recoletos Station - 16 min walk
  • Madrid (XOC-Atocha Train Station) - 20 min walk
  • Atocha Cercanías Station - 21 min walk
  • Sol Station - 3 min walk
  • Sevilla Station - 4 min walk
  • Anton Martin Station - 7 min walk

Restaurants

  • ‪Museo del Jamón - ‬1 min walk
  • ‪La Casa del Abuelo - ‬1 min walk
  • ‪La Birra Bar - ‬1 min walk
  • ‪Lhardy - ‬1 min walk
  • ‪La Fontana de Oro - ‬1 min walk

About this property

Windsor Puerta del Sol

When you stay at Windsor Puerta del Sol, you'll be in a fantastic location, just a 5-minute walk from Puerta del Sol and Plaza de Santa Ana. For a bite to eat, guests can check out La Carmela, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge and a snack bar/deli. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Sol Station is 3 minutes and Sevilla Station is 4 minutes.

At a glance

DONE

Hotel size

    • 14 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, up to 33 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Offsite parking within 656 ft (EUR 35 per day); discounts available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Free daily reception
  • Snack bar/deli

Services

  • Concierge services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2008
  • Safe-deposit box at front desk
  • Beaux Arts architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

La Carmela - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 12 for adults and EUR 12 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Parking

  • Parking is available nearby and costs EUR 35 per day (656 ft away)

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay, Eurocard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
State tax ID - B84363704

Also known as

El Pasaje Madrid
Hostel El Pasaje
Hostel El Pasaje Madrid
El Pasaje
Hostel El Pasaje
Hostal El Pasaje Hostal
Hostal El Pasaje Madrid
Hostal El Pasaje Hostal Madrid

Frequently asked questions

Does Windsor Puerta del Sol offer free cancellation for a full refund?

Yes, Windsor Puerta del Sol does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Windsor Puerta del Sol?

Yes, cats and dogs are welcome, with a maximum weight of 33 lbs per pet. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Windsor Puerta del Sol?

No, unfortunately, but there's discounted parking nearby.

What are the check-in and check-out times at Windsor Puerta del Sol?

You can check in starting at 2:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Windsor Puerta del Sol?

No, this hostal doesn't have a casino, but Casino de Madrid (4-min walk) and Casino Gran Via (7-min walk) are both nearby.

Are there restaurants at or near Windsor Puerta del Sol?

Yes, there's an onsite restaurant, La Carmela.

What's the area around Windsor Puerta del Sol like?

Windsor Puerta del Sol is in Madrid Centro, a short 3-minute walk from Sol Station and 6 minutes' walk from Gran Via.

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Windsor Puerta del Sol Reviews

Reviews

8.2

Very Good

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Restaurant
Bar
Air conditioning
Bed
Lobby
Value

Reviews

8/10 Very good

Great location. Very clean room. Private and quiet. Only issue was a leaky ceiling near the front entrance of the door.
Sofia, 2-night trip

10/10 Exceptional

We’re very happy with the facilities and service. Breakfast price was fair. Location excellent with sights and restaurants very close by. Would definitely stay here again!
Karen, 2-night trip

10/10 Exceptional

Great welcome from Adrian, he took the time to take us to the door and explained everything about the city. We loved the room shower and AC. Walking distance to everywhere in Madrid.
Cecilia, 2-night trip

10/10 Exceptional

Recommended location in heart of Madrid

Location, location, location. Frequent travellers, looking for comfort, cleanliness and the all important location. El Pasaje delivered on all. If you are in the city to see and experience the city then this if for you. Firm, comfortable bed, aircon, mini-fridge, safe, wifi, great shower. Everything you need. Within moments from the Hostal you have vibrant bars and restaurants but from our 'city' room, at the back of the property, we had undisturbed sleep. Within comfortable walking distance of all the major sights. Easy check in at Victoria 4, over the road. Staff friendly and helpful (very good English speaking, apologies for our lack of Spanish). Most helpful when we had a pre-booked taxi issue, nothing to do with the hotel, but the gentleman on reception (sorry, didn't get his name) was great at speaking to the driver etc for us. Gracias. If you want a swanky room with a great view, then look elsewhere, but if you want great value for money, clean, comfortable, in the heart of Madrid, then we would recommend this hostal.
Claire, 4-night trip

10/10 Exceptional

Great area and ease in city tour
Luv, 1-night trip

4/10 Fair

Centrally located but very noisy all night long. All night long! Garbage collection, restaurants and bars, and alleyways accentuate people talking, screaming, laughing and accordian playing, all until 6:00 am every morning for the two nights I stayed there. No air conditioning required open windows which made it even worse.
John, 2-night trip

10/10 Exceptional

Excellent customer service.
Carlos, 1-night trip

10/10 Exceptional

Ubicacion perfecta, limpieza perfecta, aire acondicionado genial, no percibi ningun ruido de la calle, el check innes ennotro hotel a 2 min caminando.hay ascensor, baño privado agua caliente
Maria, 2-night trip

6/10 Good

El lugar esta bien ubicado, las instalaciones se encuentran bien, lo único que realmente me molesto es que como es zona de bares y estos cierran a las 6am cada mañana nos despertaban azotando las cortinas de los bares, fue muy molesto no poder descansar.
MARIA ANDREA, 8-night trip

6/10 Good

Room wasn't cleaned properly on second day.
Ian, 5-night trip

10/10 Exceptional

Great location. Minimalist unit, clean, nice bathroom, reasonable price
Juan, 1-night trip

6/10 Good

La ubicación es excelente, la limpieza es buena. El baño muy incómodo por lo pequeño, el jabón que proveen está terrible, muy malo, pero bueno, compramos shampoo y listo. La atención del personal es nula. El teléfono para llamar a recepción no sirve o no contestan. Queríamos almohadas extra, ya que las que hay estaban muy incomodas y tuvimos que ir a pedirlas, nos dieron hasta el 3er dia. Un punto muy malo es que es terriblemente ruidoso. Imposible dormir
BETZABE, 4-night trip

6/10 Good

Buena ubicación

El hotel está ubicado muy cerca de la puerta del Sol, lo que hace que sea muy fácil acceder al metro y recorrer la ciudad con facilidad , también hay muchos lugares para comer y beber. Le hace falta más limpieza sobre todo en la regadera.
3-night trip

8/10 Very good

Very conveniently located. Clean and has most needed ammenities
4-night trip

8/10 Very good

The room was ok a bit small but clean. The check in process was good. There was a problem with loss of water after second day there. They offered to move us to another hotel affiliated with them, which was nearby but, only For one night and we had two more nights to go. But the water was fixed later the next day.
Antonyo, 4-night trip

10/10 Exceptional

Excelente!!
Melissa, 3-night trip

10/10 Exceptional

Hôtel très bien situé.
Christelle, 1-night trip

10/10 Exceptional

Rimelig i Madrids matoase

Et hotell midt i smørøyet i Madrid til en rimelig penge. Kun to ting som dro ned, at Air conditionen ikke virket og at Wifi’en var dårlig. Ellers er dette et utrolig bra alternativ.
Bjørn Tore, 3-night trip

8/10 Very good

Cama pequeña

Bien situado, al dar a un patio no se oia ruido, pega, cama doble muy pequeña, habitación muy pequeña.
yolanda, 2-night trip

8/10 Very good

Einfache Unterkunft, MITTEN im Zentrum. Alles vorhanden, was man für einen kurzen Städtetrip braucht und die Unterkunft liegt direkt in Sol neben der Metro. Allerdings ist es auch extrem laut nachts und die Betten quietschen. Sehr freundliche Mitarbeiter und 24/7 besetzte Rezeption.
Leslie, 3-night trip

6/10 Good

Basic, good location, noisy late at night and 5am from bars/restaurants below. Alley was dirty as restaurant trash bins are across entry. Room is small and simple.
Trung, 3-night trip

10/10 Exceptional

A perfect place for a quick stay in Madrid. Small and simple, but great band for buck for those who want to sleep, wash and get back out to see things!
Ronald, 3-night trip

10/10 Exceptional

Excellent value for money, clean, good location and friendly staff. Hairdryer in the room, free safe with hand soap and shower gel. On check out you can leave your bags in the main hotel that’s part of the hostel. Excellent Irish bar opposite and some good restaurants close by. I would definitely stay here again. The rooms are on the small side but was perfect for a city break. To improve a kettle and coffee/tea would be nice and extra pillows.
Joanna, 2-night trip

8/10 Very good

Buena opción para trasnochar en el centro
ÁLVARO, 1-night trip

6/10 Good

Im Zentrum, ordentlich, ausreichend.

Kleines ordentliches Zimmer mit Fenster in einen Lichtschacht. Leider war das Bett sehr klein und wackelig. Das Hotel hat keine eigene Rezeption und wird von einem Hotel in der Nähe mit verwaltet. Die Lage im Zentrum macht alles fußläufig erreichbar. Die Anreise mit einem Auto ist nicht empfehlenswert.
2-night trip