Escape to rakau lodge, where rustic charm and tranquility await. Treat yourself to a massage at COLIBRI, the onsite spa or unwind on the garden-filled terrace with a coffee from the shop. With free in-room WiFi and smoke-free premises, this retreat is sure to rejuvenate previous guests who loved its serene atmosphere.
Enjoy your visit to Pucón with a stay at rakau lodge. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights include a bar/lounge, a terrace, and a garden.
At a glance
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Hotel size
9 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING
Parking
Free offsite parking within 33 ft
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Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 8:30 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Services
24-hour front desk
Facilities
Garden
Terrace
Full-service spa
Massage/treatment rooms
Room amenities
Be entertained
32-inch Smart TV
Digital TV channels
Netflix
Streaming services
Home comfort
Air conditioning and heating
Espresso maker
Slippers
What to enjoy
Deck or patio
Individually decorated
Freshen up
Private bathroom
Free toiletries
Hair dryer
Stay connected
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
More
Daily housekeeping
In-room safe
Access via exterior corridors
Special features
Spa
Colibri has 1 treatment room. Services include massages. The spa is open daily. There are hot springs/mineral springs on site.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
Children & extra beds
Rollaway beds are available for CLP 75000.0 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Property Registration Number 95041346
Also known as
rakau lodge Hotel
rakau lodge Pucón
rakau lodge Hotel Pucón
Frequently asked questions
Are pets allowed at rakau lodge?
Sorry, pets aren't allowed.
Is parking offered on site at rakau lodge?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at rakau lodge?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.
Is there an onsite casino at rakau lodge?
No, this hotel doesn't have a casino, but Enjoy Pucon Casino (21-min drive) is nearby.
What is there to do at rakau lodge and nearby?
Rakau lodge has a spa and a garden.
Are there restaurants at or near rakau lodge?
Yes, there's an onsite restaurant.
Does rakau lodge have any outdoor private spaces?
Yes, every room features a deck or patio.
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Reviews
rakau lodge Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
10
Amenities
8.0
Staff & service
9.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jul 23, 2025
Beautiful lodge with very helpful staff.
Katie
Katie, 2-night trip
Verified
10/10 Exceptional
Jun 9, 2024
Gorgeous hotel among the trees
This was the most beautiful hotel I've ever seen. The rooms are nestled in the forest with big windows looking out into the trees. You can hear the river from the rooms, and there is a beach if you decide to swim. The dining room is beautifully decorated with a central fireplace and floor-to-ceiling windows looking out into the trees. The meals we ate at the lodge were definitely the best of our whole trip, particularly the vegetarian options which were delicious! The staff was attentive and incredibly welcoming and helpful. We wish we could have stayed longer and hope we'll have the chance to return!
Andrew
Andrew, 2-night trip
Verified
10/10 Exceptional
Feb 7, 2026
Das Zimmer, die Umgebung, das liebevoll zubereitete Frühstück und die Freundlichkeit des gesamten Hotelpersonals.
Sandra
Sandra, 3-night trip
Verified
6/10 Good
Jan 16, 2026
Ficou longe das expectativas demonstradas no programa "Nós do Chile", o lodge é até bonito, mas precisa de algum administrador profissional urgente para o hotel, pessoas completamente despreparadas para tal função. Eles não sabiam o que era um "rack" para colocar malas, e não tinham, me deram uma mesinha de centro. O café da manhã tinha pouquíssimas (diria quase nada) variedades e eles traziam na mesa algumas poucas coisas. Não se encontrava ninguém na recepção nem ao redor quando se precisava pedir algo. Além do mais é um pouco longe do centro de Pucon, num momento de trânsito chega a demorar meia hora para chegar lá. Resumindo, tenho certeza que há opções melhores em Pucon. Não recomendo a estadia nesse local.
Silvio Hiroshi
Silvio Hiroshi, 2-night trip
Verified
10/10 Exceptional
Jan 14, 2026
muy buen lodge. Espectacular el lugar, emplazado en un bosque nativo precioso y con vista al rio trancura.
El servicio un poco lento al desayuno y definitivamente en la noche. Debe mejorar. Una sopa ( que estaba hecha) no puede demorar 20/ 25 min. Tienen un lugar muy potente que tal vez con pequeña cosas queda espectacular, como ejemplo potenciar el tema spa. hacer un sauna y vapor y aprovechar el rio mas.
andres
andres, 4-night trip
Verified
10/10 Exceptional
Jul 30, 2025
Lodge a choisir absolument
Site exceptionnel sur tous les plans. Le service le lieu au milieu de la forêt la qualité de la chambre et le confort…
Vraiment exceptionnel.
Un peu off-road pour y accéder mais c’est dans l’ambiance tout en forêt…