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Boca de Agua Bacalar A Member of Design Hotels

5.0 star property
Luxury beachfront hotel with outdoor pool, near Lake Bacalar

Choose dates to view prices

When you stay at Boca de Agua Bacalar A Member of Design Hotels, you'll be within a 10-minute drive of Lake Bacalar and Cenote Cocalitos. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials, or detox wraps. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a terrace.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Airport pick-up service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Private bathroom
  • Separate sitting area
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
The current price is $240
$286 total
includes taxes & fees
Jul 2 - Jul 3

Why we love this property

Fine dining options
Continental breakfast starts the day at this hotel's restaurant, cafe, and bar. Private dining, picnics, and in-room champagne service add romantic flair.
Nature's playground
Located on a lake, this hotel offers access to refreshing water activities. Guests can experience paddleboarding and kayaking adventures.
Soothing spa retreat
The hotel combines spa services, massage therapy, and yoga classes for total rejuvenation. A health club and peaceful garden complete this wellness haven.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Jungle Tree House

Jungle Tree House | Premium bedding, down comforters, minibar, in-room safe

Jungle Tree House

  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Master Pool Tree House

Master Pool Tree House | Living area

Master Pool Tree House

10.0 out of 10
Exceptional
(2 reviews)
  • 75 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Two-Bedroom Pool Villa

Two-Bedroom Pool Villa | Premium bedding, down comforters, minibar, in-room safe

Two-Bedroom Pool Villa

10.0 out of 10
Exceptional
(1 review)
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed
  • Free WiFi

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  • Pool
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  • Free WiFi
9.4 out of 10, Exceptional, 334 reviews
The price is $147
$181 total
includes taxes & fees
Jun 18 - Jun 19
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About the neighborhood

Map
Carretera Chetumal-Cancun KM. 4.5, Xul-Ha, QROO, 77963

What's nearby

  • Lake Bacalar - 3 min drive - 2.5 km
  • Cenote Azul - 7 min drive - 11.4 km
  • Laguna Milagros - 8 min drive - 11.3 km
  • Cenote Cocalitos - 9 min drive - 12.8 km
  • Cenote Negro - 11 min drive - 15.7 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 25 min drive
  • Corozal (CZH) - 45 min drive
  • Airport pick-up service

Restaurants

  • ‪Hotel Mia Xulha - ‬4 min drive
  • ‪Blu Beach Club - ‬9 min drive
  • ‪Siete By Habitas Bacalar - ‬7 min drive
  • ‪El asadero de Huay Pix - ‬9 min drive
  • ‪Casa Laguna By Azulea - ‬9 min drive

About this property

Boca de Agua Bacalar A Member of Design Hotels

When you stay at Boca de Agua Bacalar A Member of Design Hotels, you'll be within a 10-minute drive of Lake Bacalar and Cenote Cocalitos. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials, or detox wraps. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a terrace.

At a glance

DONE

Hotel size

    • 22 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport pickup on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 8:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Private picnics
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Paddleboard on site

What to do

  • On a private beach
  • Yoga classes
  • Ecotours
  • Kayaking
  • Snorkeling
  • Paddleboard on site
  • Sailing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Paddleboard on site
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2023
  • Garden
  • Terrace
  • An outdoor pool
  • Spa services
  • Banquet hall
  • Dock
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Accessible airport shuttle
  • 2 stairs to reach property
  • Smooth flooring in room
  • Gravel flooring in public areas

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony
  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Outdoor shower
  • Soap and shampoo
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Champagne service
  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: 5 percent

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 90 per vehicle. Maximum occupancy 4

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:30 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Boca de Agua Hotel

Boca de Agua Xul-Ha

Boca de Agua Hotel Xul-Ha

Frequently asked questions

Does Boca de Agua Bacalar A Member of Design Hotels offer free cancellation for a full refund?

Yes, Boca de Agua Bacalar A Member of Design Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Boca de Agua Bacalar A Member of Design Hotels?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 6:30 PM.

Are pets allowed at Boca de Agua Bacalar A Member of Design Hotels?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Boca de Agua Bacalar A Member of Design Hotels?

Yes, there's free self parking.

Is airport shuttle service offered by Boca de Agua Bacalar A Member of Design Hotels?

Yes, a shuttle from the airport to the hotel is available. The charge is USD 90 per vehicle.

What are the check-in and check-out times at Boca de Agua Bacalar A Member of Design Hotels?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Boca de Agua Bacalar A Member of Design Hotels and nearby?

Have fun with onsite activities like kayaking and snorkeling. Additional recreation onsite includes ecotours and yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a private beach and spa services. Boca de Agua Bacalar A Member of Design Hotels also has a garden.

Are there restaurants at or near Boca de Agua Bacalar A Member of Design Hotels?

Yes, there's an onsite restaurant.

Does Boca de Agua Bacalar A Member of Design Hotels have any outdoor private spaces?

Yes, every room features a balcony.

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Reviews

Boca de Agua Bacalar A Member of Design Hotels Reviews

8.4

Very Good

9.2

Cleanliness

8.6

Amenities

8.2

Staff & service

9.0

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

It's a beautiful hotel in an amazing location. Great food and great service.
Braulio, 3-night trip
Verified

10/10 Exceptional

The staff was so incredible and friendly. Wonderful food, drinks, service. Incredible location and design
Amber, 5-night trip
Verified

10/10 Exceptional

Great hotel and even better staff. Truly a magical hotel. If you want a luxurious and relaxing stay, I highly recommend.
Erin, 5-night trip
Verified

10/10 Exceptional

Boca de Agua is a truly special place. Stunning architecture blended perfectly with nature, peaceful surroundings, and impeccable attention to detail. The staff was warm and attentive, the rooms were beautifully designed, and the overall atmosphere felt serene and luxurious. A unique and unforgettable stay—highly recommend.
Harry, 3-night trip
Verified

10/10 Exceptional

Fantastic retreat in the jungle with magical sunset at the private jetty at the Laguna.
Jonas, 4-night trip
Verified

8/10 Very good

The staff were incredible. There was a slight problem with the water (it wasn’t their fault) and they were quick to find a solution for my wife & I. The location was peaceful and quiet which we loved! We’ve been to a couple hotels in Bacalar, but this is definitely our new favorite! We will be back!
Mahir, 1-night trip
Verified

10/10 Exceptional

We had an amazing stay at Boca de Agua. Caesar, the activities guide, was incredible. After booking the sunrise kayak tour with him on our first day, we booked a different activity with him every day.
Abigail, 3-night trip
Verified

10/10 Exceptional

We decided to extend our stay for one more night. The hotel’s architecture is breathtaking—a true masterpiece that seamlessly blends luxury, comfort, and the immersive experience of living in the jungle. We especially enjoyed the breakfast menu, which features a rich variety of flavors and local ingredients. Every detail in the room design and amenities reflects thoughtful craftsmanship and is perfectly integrated into the overall aesthetic. The elevated walkway leading to the lagoon is an incredible idea, allowing access while preserving the ecosystem and minimizing disturbance to the local flora and fauna. The hotel also has a private dock that connects directly to the lagoon. We loved how secluded it felt—it offers a peaceful space to swim, sunbathe, and relax. There's even a shaded area by the water where you can retreat from the sun and unwind in comfort.
Marco, 1-night trip
Verified

10/10 Exceptional

It exceeded my expectations, one of the best places I’ve ever stayed. Wonderful, the best hotel in Bacalar, they deserve another Michelin key
Andrea, 2-night trip
Verified

4/10 Fair

5 star setting, 2 star service. Such a shame.
eva, 5-night trip
Verified

10/10 Exceptional

Amazing hotel for a perfect luxury jungle experience. Upon driving the 2km unpaved road , we we’re wondering where we would end up,
Walter, 2-night trip
Verified

8/10 Very good

Beautiful property nestled in jungle. Food pricey Drive in/out road condition poor
Pamela, 4-night trip
Verified

10/10 Exceptional

Definitly a great stay!

A unique stay in Bacalar, definitely worth it. Away from the town, nestled in the serene jungle without distractions and crystal clear water down at the lagoon. We took a tour from Bacalar itself on a sailboat, however nice it was we’d probably choose to just stay at the hotel next time - the grounds really are that beautiful. Good to know that wifi is a bit unstable (we hade some issues when trying to pay our taxidriver).
Hanna, 2-night trip
Verified

6/10 Good

Need to improve installations: bed is comfortable, room too small, mirror are at the sides, all stairs are dangerous. Very good staff, lovely and kind
David, 1-night trip
Verified

10/10 Exceptional

Very very nice, me love a lot
Gary, 3-night trip
Verified

10/10 Exceptional

Perfect
Yehoshua, 2-night trip
Verified

6/10 Good

Pros: Staff were very nice and helpful whenever asked. All employees went out of their way to assist us. The lagoon area was picturesque and serene. Food was generally good. Cons: Hotel is very expensive by local standards (equivalent or better hotels in the area are less than half the cost). Getting to the hotel requires a long drive from the highway on a poorly paved road and any transportation in or out of the hotel to the nearest town was $500 MXN each way so you were somewhat stranded at the resort. Food options at the resort were very expensive compared to local restaurants. No fitness center. Summary: Pretty hotel with good service but very overpriced (both for the room and for any food purchased) and isolated (expensive to leave the resort).
Adrian, 3-night trip
Verified

10/10 Exceptional

Espacio perfecto para conectar con la naturaleza. Deliciosa la comida, el servicio del personal es de calidad, abiertos a complacerte y te una gran experiencia
Xa'lly, 3-night trip
Verified

10/10 Exceptional

Excelente hotel inmerso en la selva, con perspectiva ecológica. Comida deliciosa y amenidades en habitación de primera calidad. El personal se esfuerza en la máxima atención a huéspedes, tanto parejas como familias con niños.
Gerardo Isaac, 2-night trip
Verified

6/10 Good

El lugar es muy bonito y la laguna es verdaderamente divina. Sin embargo, el servicio deja mucho que desear. Reservamos con anticipación el traslado al aeropuerto y, un día antes de nuestra llegada, confirmamos si todo estaba listo; para nuestra sorpresa, no tenían registro de nuestra llegada. Además, nos cobraron el servicio de pickup como si fuera en camioneta, pero pasaron por nosotros en un taxi. En el área de la laguna hay muy pocos camastros. Al notar que los de la alberca estaban vacíos, solicitamos si podíamos utilizarlos y nos lo negaron. El servicio de alimentos en la laguna también fue muy deficiente; en una ocasión esperamos hasta dos horas por una cerveza. Al finalizar nuestra estancia, detectamos cargos incorrectos: nos cobraron alimentos más IVA, cuando en el menú se especifica claramente que los precios ya lo incluyen. Asimismo, el tour que contratamos con ellos tuvo un sobrecargo de $2,000 pesos adicionales a lo que previamente nos habían informado. Intentamos aclararlo vía WhatsApp, pero nunca recibimos respuesta. Es un lugar muy lindo, pero está lejos de ofrecer el nivel de servicio que justificaría una Llave Michelin.
Sebastian, 3-night trip
Verified

10/10 Exceptional

Séjour incroyable dans la jungle au bord de la si belle lagune de Bacalar. Le personnel est adorable et les villas au top ! Nous recommandons vraiment cet hôtel si vous souhaitez un séjour luxueux au cœur de la nature.
jennifer, 2-night trip
Verified

10/10 Exceptional

La laguna es hermosa
Nishalle, 4-night trip
Verified

8/10 Very good

chambre très belle et très confortable
Laurent, 2-night trip
Verified

10/10 Exceptional

Tudo maravilhoso
Magda, 2-night trip
Verified

10/10 Exceptional

Todo perfecto
Raúl, 3-night trip