Overlooking the vibrant Condesa Beach, Hotel Bali-Hai Acapulco offers a tranquil oasis with 2 poolside bars, an international cuisine restaurant serving breakfast to dinner. Savor in-room WiFi and unwind at the outdoor pool or children's pool. The hotel’s helpful staff have impressed past guests.
Av. Costera Miguel Aleman, 186, Acapulco, GRO, 39670
What's nearby
Diana Galleries Mall - 3 min walk - 0.3 km
Diana the Huntress - 7 min walk - 0.6 km
Condesa Beach - 7 min walk - 0.6 km
Parque Papagayo - 12 min walk - 1.0 km
Papagayo Beach - 15 min walk - 1.3 km
Getting around
General Juan N. Alvarez Intl. Airport (ACA) - 34 min drive
Restaurants
Helados Santa Clara - 1 min walk
Los Tarascos - 1 min walk
Mercado El Pueblito - 2 min walk
Barra Vieja 520 - 1 min walk
Micheladas De La Calle - 2 min walk
About this property
Hotel Bali-Hai Acapulco
When you stay at Hotel Bali-Hai Acapulco, you'll be in a great location, within just a 10-minute walk of Condesa Beach and Diana the Huntress. After splashing around at the outdoor pool, you can unwind with a drink at the pool bar. Other features include a children's pool, a terrace, and a garden.
At a glance
DONE
Hotel size
121 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Poolside bar
Traveling with children
Children's pool
What to do
Beach nearby
Surfing/body boarding nearby
Working away
Business center
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Facilities
Garden
Picnic area
Terrace
An outdoor pool
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Upper floors accessible by stairs only
Stair-free path to entrance
Room amenities
Be entertained
Cable TV channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Soap
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Phone
Fees & policies
Refundable deposits
A damage deposit of MXN 200 will be collected before check-in
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Bali-Hai Acapulco
Bali-Hai Hotel
Bali-Hai Hotel Acapulco
Bali Hai Acapulco
Bali Hai Hotel
Bali Hai Hotel
Hotel Bali Hai Acapulco
Hotel Bali-Hai Acapulco Hotel
Hotel Bali-Hai Acapulco Acapulco
Hotel Bali-Hai Acapulco Hotel Acapulco
Frequently asked questions
Does Hotel Bali-Hai Acapulco offer free cancellation for a full refund?
Yes, Hotel Bali-Hai Acapulco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Bali-Hai Acapulco?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Hotel Bali-Hai Acapulco?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Bali-Hai Acapulco?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Bali-Hai Acapulco?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Hotel Bali-Hai Acapulco and nearby?
Have fun during the warmer months with activities nearby such as body boarding. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
What's the area around Hotel Bali-Hai Acapulco like?
Hotel Bali-Hai Acapulco is a short 16-minute walk from Papagayo Beach and 6 minutes' walk from Condesa Beach.
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Reviews
Hotel Bali-Hai Acapulco Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
7.8
Location
7.8
Staff & service
7.2
Property conditions & facilities
Reviews
Verified
6/10 Good
Jan 20, 2025
Friendly staff, nice location close to the beach.
Joyce
Joyce, 3-night trip
Verified
8/10 Very good
Jan 31, 2025
Located in a good area
zully
zully, 2-night trip
Verified
10/10 Exceptional
Jul 13, 2024
It is a very nice place clean and verry peceful
Manuel
Manuel, 1-night trip
Verified
8/10 Very good
Oct 20, 2023
This hotel is very convenient for where is located. You can have accessibility to lots of restaurants and stores.
Miguel
Miguel, 1-night trip
Verified
6/10 Good
Aug 13, 2024
You get what you paid for, nothing fancy, it’s good location, walking distance to almost anywhere, dinner, shopping, etc
Oscar
Oscar, 4-night trip
Verified
8/10 Very good
Feb 15, 2025
I was very happy with my stay at the hotel. Very clean room, nice staff, pool is very pretty and clean. The bar is a fun place to hang out. We were lucky enough that they had live music the night that we stayed. I would go back to the Bali Hai. The amount I paid for the night was the same as Expedia advertised unlike some other hotels
Chantal
Chantal, 1-night trip
Verified
10/10 Exceptional
Aug 25, 2024
Front desk staff was kind, bell men was new so it’s ok
Mijail
Mijail, 1-night trip
Verified
10/10 Exceptional
Aug 21, 2025
The hotel is good
Efrain
Efrain, 4-night trip
Verified
10/10 Exceptional
Aug 15, 2025
Very professional staff, safe, amazing pool and great pool bar
Jacqueline
Jacqueline, 2-night trip
Verified
10/10 Exceptional
Sep 3, 2025
Excelente
Fernando
Fernando, 1-night trip
Verified
10/10 Exceptional
May 28, 2025
excelente
MariaIdolina
MariaIdolina, 1-night trip
Verified
10/10 Exceptional
Sep 6, 2023
It was a good place
Efrain
Efrain, 3-night trip
Verified
10/10 Exceptional
Nov 9, 2024
They need to renew their bathrooms
BLANCA
BLANCA, 2-night trip
Verified
10/10 Exceptional
Aug 22, 2023
Excelent
Rosa E
Rosa E, 3-night trip
Verified
10/10 Exceptional
Nov 9, 2024
Good
BLANCA
BLANCA, 1-night trip
Verified
4/10 Fair
Aug 18, 2024
I did not like how you reserve a room ahead of time and it’s not ready when you get there. What’s the point of the reservation if you get there and they don’t have rooms? Then they said they would get right on it to clean them, waited an hour and the room still was not started on. Went and complained and got other rooms.
Carina
Carina, 1-night trip
Verified
4/10 Fair
Aug 15, 2025
First night in room 217. I was bitten by bed bugs, reported this to hotel staff and I was told that there is no issues with chinches but my legs a living proof and a couple of bites on my arm. When I was being moved rooms I watch a team of fumigators leave walking past me. I was then put into room 116 which was bug free as far as I know but it’s hard to distinguish between bites because there is so many. The room however, pretty much the same layout with a no smoking sign beside the door… However this room absolutely stunk - think of an old man’s house who sits in his chair all day smoking cigarettes. We used the air conditioning to air the room better and opens the door to try and make it more liveable. We survived to the morning and just like when I checked in the staff were great, friendly and happy. Let me reiterate the staff are great, the pool area ideal for children and close to many local amenities, the people here are genuinely friends and it is heavily policed with the Policia, Guardia Nacional and Marinas all patrolling the streets.
Karl
Karl, 2-night trip
Verified
10/10 Exceptional
Mar 13, 2026
Súper servicio todo listo todo en orden recomendable
Iván
Iván, 3-night trip
Verified
4/10 Fair
Feb 23, 2026
Me asignaron el cuarto 236, parte superior de la edificación, ingresé aproximadamente a las 15:00 hs. Solo deje mi escaso equipaje y salí de inmediato , regrese por la noche y estuve dos horas soportando el ruido de las calderas, baje a la administración y pedí una explicación, el recepcionista se comunicó con un trabajador y solicitó apagaran el equipo, tardo' aproximadamente 40 minutos en apagar el ruido, de tal mala suerte que a la media noche pude conciliar el sueño, mala experiencia deje el hotel a las 5:45 , antes de amanecer.
AURELIA
AURELIA, 1-night trip
Verified
10/10 Exceptional
Feb 11, 2026
La atención es buena, las instalaciones limpias, la ubicación excelente
Concepsion Ariana
Concepsion Ariana, 2-night trip
Verified
10/10 Exceptional
Feb 6, 2026
La habitación muy agradable, siempre limpia, cómoda y muy acogedora, la alberca estaba muy tibia y todo muy agradable
Rodrigo
Rodrigo, 4-night trip
Verified
10/10 Exceptional
Feb 3, 2026
Todo perfecto nos fascinó la alberca
Norma
Norma, 7-night trip
Verified
2/10 Poor
Feb 3, 2026
Pésimo
Paola
Paola, 4-night trip
Verified
10/10 Exceptional
Feb 3, 2026
Excelente servicio del personal
alfredo
alfredo, 1-night trip
Verified
8/10 Very good
Feb 2, 2026
En general el hotel está limpio y el personal es accesible.