6/10 Bueno
12 oct. 2025
I had booked a room on September 11th for the pumpkin fest October 10-12th. I had booked a delux room with 1 king size bed. When we had arrived, the lady out us in a room that had 2 small double beds. When I had asked why this had happened she told me without knowing that I booked the room the ppl had booked that room the following week. I had begun to tell and show her my receipt from when I booked a month ago. All I was told was to talk to another guy when he woke up. We never seen the guy the rest of our stay. I will be calling and speaking with someone Monday morning as I did not get the room I payed for/booked. I'm hoping when I call and actually speak to someone who may have known I booked that they can either reimburse me or maybe a book me stay for next year's pumpkin fest for the room I payed for. It was just so convenient for us and everywhere we needed to go or be was very close to the motel.it wasn't super clean but I always take my own cleaning supplies and clean before we get settled in. The housekeeper was very friendly and attentive while we stayed and always made sure she asked if we needed anything.
Angela
Angela, viaje de 2 noches en familia
Opinión verificada de un huésped de Hoteles.com