4/10 Regular
19 nov. 2025
Staff was quite unflexible, wether about towels or parking the car, rushing me to change car park to another space while unloading the luggage. Generally a lot of “this is not allowed” and too less help, service or flexibility. We did not feel trsted with a welcoming mind nore treated attentively. Their own Onsen is not available in the morning, so you have to see yourself how to shower and get clean in the morning. There is a beautiful onsen nearby but you are not allowed to use their towels, even if u bring them back, so u have to pay entrance and buy towels. We were asked to clean the litter at the end when leaving smd deposit it in a bin at the resort entrance, but not all the litter had been removed before and honestly, for the price I paid I don’t see why I should take over this task. You have to put the futon beds yourself and the sheets as well, and tidy it up afterwards. The value received for the price is inappropriate, I liked the hut although it was a bit old but the service was abismal so I don’t want to come back nor do I recommend it
Miguel
Miguel, viaje de 1 noche en familia
Opinión verificada de un huésped de Hoteles.com
