2/10
Our check-in was at 11am, and when we arrived, the apartment was dirty, however, they allowed us to leave our bags and assured us it would be ready by 2pm. When we returned at 6:30pm, the place was in the exact same condition: no sheets on the beds, cigarette butts on the tables, no towels, no toilet paper, everything dirty.
When we contacted them, they came to clean but took an hour, meanwhile, we were had to wait on the stairs. On top of that, they had a terrible attitude toward us. Even after they “cleaned,” the kitchen and utensils were still dirty, and the sheets were not properly cleaned. The dishwasher was also clogged and they never fixed it for us.
They said they will refund one night, but after that, they completely stopped replying and gave no updates. Absolutely would NOT recommend this place. This was unacceptable.

Daniela
Viaje de 2 noches en familia