Yes — I think the quote formatting is getting in your way. I'll put it below as plain text, which should be much easier to copy:
Although the bed was comfortable and the room clean, unfortunately we were very disappointed. The room was extremely cramped, with so little clearance around the bed that we both knocked our legs and toes on the bed legs trying to move around.
Despite being a room for two, there was only one drinking glass and one cup, and no teaspoon. There was no bathroom bin and virtually nowhere to put toiletries.
The bathroom was particularly disappointing. The ceiling was so low in places that we had to stoop to avoid hitting our heads. There was poorly repaired plaster on the low ceiling, suggesting this may have happened to previous guests, and wallpaper was peeling from the ceiling. The drinking/mouth-rinsing glass was also dirty and there was no handle inside the bathroom door to pull it closed.
We raised our disappointment through Hotels.com on Friday evening and were told it would be shared with the hotel manager, but nobody spoke to us during our stay. After returning home I explained our concerns directly to the hotel, giving them an opportunity to respond before reviewing. Instead, we received a generic automated message hoping we'd enjoyed our stay, accompanied by a photo of a lovely spacious room bearing little resemblance to ours.
Overall, very disappointing.