2/10 Mediocre
27 abr. 2025
Horrible!!! Do not stay here!!
Otw there, I called & asked where to park. The man was friendly but the garage was closed. I found street parking, went inside & was told the king bed room I reserved had no working tv so I was put at the end of a long hall and a long stairway to the basement. No elevator so with my luggage and torn meniscus, I struggled downstairs. No one helped. The basement room smelled like mildew, had a smaller bed and the smoke detector was hanging from the ceiling & beeping. I told the guy I couldn’t stay in that room. They moved me to the initial room saying that the tv was now fixed. The 2nd room didn’t smell as much like mildew but it had a faint smell of mildew and armpits. It was really gross. My king bed had no pillows, only 2 small decorative pillows with no pillowcases. Those pillows cannot be washed daily so I was not placing my head on an unlaundered pillow. I went to the front desk to ask for a pillow and was told there were no more bc some guests wanted 4. I was appalled. How could some people get 4 pillows and I couldn’t even get 1?! Insane. The building is old which I thought would lend to its charm, but I was wrong! It smells of mold and mildew and seems too unhealthy for habitation. The bed and bathroom were clean but the floors were dirty and unmopped. I wanted a full refund. That place was gross.
Sharon
Sharon, viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com
