Not bad, but definitely not 5 star. There are much better choices for the price.
Pros:
1 new hotel, very clean. Beautiful lobby and comfortable rooms.
2 location. Hotel is on eagle beach, although it’s not actually on the beach (see cons).
Cons:
1 Dining experience was bad. Food and drinks were priced similar to top hotels but quality was much lower. Choices/selection is limited and poor.
2 location- it’s across the street from the beach. And it’s a bit of a walk from the rooms. There are many other hotels that are directly on the water and this creates a much better more relaxed feel and better ambience, where you can walk from your room right onto the beach. Iberostar also has no beach restaurant/bar, and no beach cabanas. Generally the layout of the hotel exacerbates this and creates an impersonal and stark feel.
3 service. Service is often slow…meanwhile it’s not uncommon to see the staff all hanging out together.
4 hours: pool closes ant 600 pm. Ridiculously early, especially since this is right after the wind tends to die down on Aruba. Worse: they take away the beach chairs before sunset: so if you want to watch sunset, you’ll be doing it from the sand.
I would not stay at iberostar again unless it was part of a super cheap package…and honestly it’s a joke to call this place a 5 star hotel.