Since we arrived we spent about 2 hours at check-in. Supposedly there was no room. They wanted to give us another one, but with an extra cost of $460 for the room, we refused and they gave us one in the worst of sanitary conditions. We didn't bathe that night, a stuffy tub and with mold, toilet loose, bathroom ceiling coming off, AC with a musty smell, broken and small beds, we had to sleep there for two days until we went to the reception to change the return flight because the children and my wife were terrified, we wanted to get out of there as soon as possible and then they took us into account and moved us to another room but the problems continued in that area, they were rounding the rooms, builders making noise from 7:30 am. And what's more, the guests in the continuous room steal our sunglasses, the water went out one day and many other things that made us have the most terrible vacation of our lives.