We booked a one-night stay at this lodge with an early start planned for a long drive the next day. We set our alarms and were up by 6:00 AM to get ready.
The trouble started soon after we got out of the shower. While still getting ready, the electricity suddenly went out, plunging our room into darkness.
I immediately tried to call the front office for help, but there was no one available—the office was unstaffed and there was no contact number to reach anyone in an emergency. After a few unsuccessful attempts, I gave up.
Relying solely on my phone's flashlight, we quickly gathered our things in the dark. We ended up checking out around 6:45 AM with our hair still wet and completely messed up. This ruined our opportunity to take good pictures before starting our long journey.
A whole day has past, and still no word of apology from the hotel which is why I am writing this review.
I have never stayed at a lodge where absolutely no staff member was available in the event of an emergency. They need to have a way to contact in case of an emergency if no one is going to be at the front office.