4/10 Regular
8 sept. 2025
Disappointing
Positives : good price for central newcastle, especially with own bathroom.
Staff on site 24/7.
Shared kitchen and lounge space.
Negatives : unable to contact reception by phone prior and throughout my stay.
My key card had to be reset each day. One day I couldnt lock my room, and a member of staff at the desk said they would lock it, only to find out the following day there was an issue with the room and it would be reported to maintenence (so my room was unlocked all day).
There was one hand towel in the room. When I asked for a larger towel at reception, I was given a further two hand towels.
The shower is incredibly slow to drain. You are showering in an ankle deep puddle within minutes.
No hangers provided.
The kitchen area was filthy. Think overflowing bin with fruit flies. Mouldy products in the fridges. Plus, the oven didnt work.
It was very noisy at night, but I am not holding this against the property, clearly its in a student area so its going to be noisy. Im just mentioning in case future guests are noise sensitive.
I wouldnt stay here again!
Jessica
Jessica, viaje de 3 noches
Opinión verificada de un huésped de Hoteles.com
