In the heart of Kobe City Centre, Kobe PortTower Hotel invites you to unwind in its soothing indoor public bath or sauna. Savor a meal at one of three on-site restaurants and stay active with access to the gym. With free WiFi, laundry facilities, and luggage storage, this hotel offers a seamless experience.
Kobe Anpanman Children's Museum & Mall - 10 min walk - 0.9 km
Getting around
Kobe Airport (UKB) - 20 min drive
Itami Airport (ITM) - 59 min drive
Kansai Intl. Airport (KIX) - 77 min drive
Kobe Station - 14 min walk
Kobe Sannomiya Station - 22 min walk
Kobe Minatogawa Station - 29 min walk
Minatomotomachi Station - 2 min walk
Hanakuma Station - 6 min walk
Motomachi Station - 9 min walk
Restaurants
パティスリー モンプリュ (patisserie Mont Plus) - 4 min walk
健民ダイニング - 3 min walk
中國菜おおつか - 3 min walk
Brasserie&Cafe Est・Est - 2 min walk
ROUND POINT CAFE - 3 min walk
About this property
Kobe PortTower Hotel
At Kobe PortTower Hotel, you'll be just a 5-minute drive from Kobe Harborland and Port of Kobe. The 3 restaurants are perfect spots to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. The property is just a short walk to public transportation: Minatomotomachi Station is 2 minutes and Hanakuma Station is 6 minutes.
At a glance
DONE
Hotel size
193 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 20
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 20
DONE
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Uncovered onsite self parking (JPY 2000 per night)
Wheelchair-accessible parking on site
Onsite parking limited
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–9:30 AM
3 restaurants
Bar/lounge
Shared microwave
Snack bar/deli
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Concierge services
Laundry facilities
Luggage storage
Facilities
13 buildings/towers
Television in common areas
Sauna
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Grab bar near toilet
Room amenities
Be entertained
32-inch flat-screen TV
Digital TV channels
Pay movies
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Sleep well
Down comforter
Bed sheets provided
Freshen up
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Free WiFi (speed of 25+ Mbps)
Food and drink
Refrigerator
More
Housekeeping on request
Special features
Spa
Public bath/onsen services include an indoor public bath (no minerals).
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2400 to 4400 for adults, and JPY 800 to 3080 for children
Parking
Uncovered self parking costs JPY 2000 per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Also known as
Kobe Port Tower Hotel
Kobe Port Tower Hotel
Kobe PortTower Hotel Kobe
Kobe PortTower Hotel Hotel
Kobe PortTower Hotel Hotel Kobe
Frequently asked questions
Does Kobe PortTower Hotel offer free cancellation for a full refund?
Yes, Kobe PortTower Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Kobe PortTower Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Kobe PortTower Hotel?
Yes. Self parking costs JPY 2000 per night. Parking spots may be limited.
What are the check-in and check-out times at Kobe PortTower Hotel?
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is 11 AM.
What is there to do at Kobe PortTower Hotel and nearby?
Kobe PortTower Hotel has a sauna.
Are there restaurants at or near Kobe PortTower Hotel?
Yes, there are 3 onsite restaurants.
What's the area around Kobe PortTower Hotel like?
Kobe PortTower Hotel is a short 2-minute walk from Minatomotomachi Station and 9 minutes' walk from Kobe Harborland.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0
Cleanliness
7.8
Location
7.4
Staff & service
6.8
Property conditions & facilities
Reviews
Verified
8/10 Very good
Dec 7, 2025
Staff is courteous and helpful and they make the difference in our short stay in Kobe. Location is convenient too.
Chek Hun
Chek Hun, 1-night trip
Verified
8/10 Very good
Sep 24, 2025
The staff is nice and tried their best in assisting me despite the language barrier.
?
?, 1-night trip
Verified
8/10 Very good
Dec 15, 2025
Everything was very nice, except for the elevators. No matter what time of day, morning, late at night I had to wait forever for an elevator. I feel like a 3rd elevator would be a necessary improvement. Other than that the location is amazing and the bus to sannomiya station was also very convient. Room was clean.
Michael
Michael, 2-night trip
Verified
10/10 Exceptional
Oct 25, 2024
Hot baths to soak in
Centrally located easy walk to motomachi station, shopping and the port. Rooms outdated, walls need a good clean, neverthe less comfortable. Beautiful bath and sauna area ideal for soking after a day of adventure
Darleen
Darleen, 6-night trip
Verified
10/10 Exceptional
Nov 13, 2023
I was an unusual foreigner in this family-friendly hotel, but had no troubles with helpful staff (and some Google translate!) Great breakfast buffet, nice spa, ok exercise room, easy laundry, free drink at happy hour, great location, overall great value.
Matthew
Matthew, 4-night trip
Verified
2/10 Poor
Jun 10, 2025
Room 919 robinets was out shape very bad condition, lamp burn by other customers. Bed comfortable, quiet, hot spring very nice, ventilation 100% very good.
They offered me a map in English the day I checked out which means today June 10 very sarcastic front desk staff , now see the pictures
Guy
Guy, 4-night trip
Verified
10/10 Exceptional
May 25, 2025
For context, I stayed here in the middle of a month-long trip in Japan, and before this have mostly been in budget hotels.
The location was, in my opinion, one of the best parts of the hotel. It is within a 10 minute walk to both a JR Rail station and a local line, and is a short walk to both Harborland and the Kobe Port Tower. All guest rooms are relatively high up -- 6th or 7th floor -- and some, like the room I was in, have a view of Kobe Port Tower. One night it was pouring rain, but I still had a nice time with the view.
The staff were all incredibly professional, not much more to say other than they were great.
The room was clean and the air conditioning worked great. My only complaint would be that the highest hook for the shower head was broken. I probably could have told the front desk and got it fixed, but I liked the room enough to not bother them.
Overall, a great hotel in a great location.
Jordan
Jordan, 4-night trip
Verified
4/10 Fair
Nov 17, 2024
Do not book standard room
First, i want to mention that the front desk staff was incredibly kind and helpful. We booked the standard double room. when we opened the door we immediately realized it was not the room pictured on the app. The beds were so uncomfortable. The room was tiny. The carpet was literally coming off the floor. So much dust that I woke up with my eyes puffed up. The window panes were loose and rattled when a truck would drive by. Stains on everything. Disgusting.
The staff were so kind and gave us extra blankets to sleep on top of to make the mattress bearable. They worked with hotels.com to help us cancel the remaining nights. Also weird how they charge the room
Night 1: $70
Night 2: $120
Night 3: $22
I think there are nice rooms in this hotel but not this one.
Verified traveler
4-night trip
Verified
2/10 Poor
Aug 27, 2025
Important to say the Staff are super friendly and courteous.
If you have been to a rundown Motel 6 in the USA then you would feel right at home here.
This place needs to close for extensive remodel. It is worn out.
The smell of mold in the room was overwhelming. The AC was moldy, dirty and didn't work properly.
For WHATEVER reason that defies logic they had only one bed sheet on each bed.
BUT, it did have a 10 inch thick, down-filled duvet. In the summertime during a 90 plus degree heatwave.
SWEAT ALL NIGHT!
I know that they have both the top and bottom sheets in their hotel because one of the beds in my room had the top sheet, the other the bottom.
I booked a room outfitted for 4 people. It had 2 TWIN beds and only 2 full size towels. Not even full size beds but children's twin beds. It was listed as accommodations for 4.
They have a reservation only buffet only restaurant.
Easy to book online but you'll wish you hadn't. It is more expensive than the many restaurants near by.
We got there just after dinner opened to find a full buffet of mostly cold food. Even the hot food was cold.
EVERY fish product on the buffet was not fresh, but obvious leftovers from the previous day.
So after all this you ask why didn't I complain to management?
My greatest embarrassment and why I am posting a negative review is that I had booked some dear friends in this place 2 weeks earlier.
They said that their room was just as bad, and didn't want to hurt my feelings.
Richard
Richard, 5-night trip
Verified
10/10 Exceptional
Jun 17, 2025
Onsen was enjoyable.
Leonard
Leonard, 2-night trip
Verified
10/10 Exceptional
Oct 19, 2025
Clean
Yoji
Yoji, 1-night trip
Verified
8/10 Very good
Apr 26, 2024
The prices were good and it’s not too far from the station, hence I chose to stay at this property. It’s close to the local monorail station, but if you’re looking for the JR, it’s like a 10 minute walk. bought the room wi th the shared bathroom, but had some issues because I had tattoos. They were flexible enough to open the shared baths to tattooed guest during busy seasons, but you’re only allowed to shower between 11-3am which was a pain, but just something to be mindful of. They have cheap beers during happy hour, and free coffee between a certain time too, which is nice. Overall not a bad experience.